Sony BDVE980W

Good value for money, perfect for movie nights in – I am making this review 7 years after buying mine and have to say it has lasted well and never had any problems. Although it comes with an ipod docking station we never really used it. Sound is really good for the price and has been great for movie nights with family and friends. The biggest down is the Blu Ray player can be slow when turning on.

After sales service is abysmal – 13 months after purchase the blu ray/Amplifier broke down. At the time the sony website stated that blu rays had a warranty of 3 years, when we tried to claim warranty we were told that was a mistake on the website and the website would be updated to 1 year. We argued that it was 1 year at the time of purchase and irrespective of the product warranty it should be covered under statutory warranty as it is only 13 months old, eventually after several phone calls and arguments, it was agreed to fix the blu-ray/amp, again the returns process was difficult. We received the blu-ray/amplifier back weeks later with a note saying it was fixed. It never worked, not even for one day. Again several emails and phone calls to Sony and the outcome is: our only option at this point is to buy a whole new system at a "reduced" cost of $915. My inlaws also bought the same products and five months later they are without a TV and experiencing an extreme amount of stress and difficulty dealing with Sony. Needless to say I will never buy another Sony product, which is a shame as the products look very nice and if they lasted they would be great. However, personally I can't afford to pay $914 every 13 months to upgrade my home theatre system. features doesn't last

Good quality sound for mid priced unit – Mid priced system with good features and sound quality. Easy to set up and program, although internet brower feature is clumsy without a keyboard. Modern design and blends into room well. Sound quality for price, speakers have neat sturdy stands, wireless rear speakers Cheap quality cables, electronic touch controls on unit....I dont trust this to continue working long term.