Sony Bravia W850C Series
Verified50 reviews
Will not buy Sony again – Sound is poor and TV only lasted 5 years. Obviously known issues and Sony will not cover under warranty. Advised that the unit is not economical to repair. Show details
Very disappointed – 2 year life span. Sony Tech puts it down to faulty motherboard. No support for repairs. no support period. Very disappointed that tv only lived for 2 years. Buying LG
Poor Sony TV – Bought this from JBHi fi in 2016. Failed just after 2 year warranty. After many discussions with Sony, whole picture frame was replaced. Still this unit suddenly reverts to google tv and stops free tv. Complete system reset helps to get back to Free tv. The Tv forget Wifi password at times.. poor Sony service in Sydney. Show details
Reviews with attachments
DON’T BUY A USED ONE – If you’re here, you’re googling reviews from a bargain on Facebook, don’t do it bro. Amazing when new, hdr and an Android O/S for less than 2k was epic. I’ve had 4 units fail in three years and it died again one month out of the the extended warranty and I can’t be bothered arguing it for another one. Buy a new entry level one at JB’s they’re $900… Read more
if you haggle and better than the equivalent from a few years ago. The power board blows out easily and to repair it you need to buy a new board carefully disassemble it with two people take out the board. It’s going to have blown a few led strips, super carefully test each strip and note down how many you need. Then reassemble it with two people, the strips will take time to get and you can’t move it disassembled, you’ll dislodge the entire lcd bank and be picking explosive shards of LED’s out of your feet and floor and they’ll still be there. Better option is buy a rug cover the area and sell your house instead. Once it’s reassembled order however many strips you need, do the disassemble carefully replace the damaged strips and reassemble. Test it and spend the most you can on a power voltage regulator suitably sized power board or even . Every evening power it down properly and unplug it then plug it back in and power it back up. If there’s any chance of the power going out, during brown outs and lightning storms, power it down and unplug it. OR invest 3 or 4 hundred in a suitably sized UPS with a regulator. Power drops more so than spikes cause the damage and sudden power loss is bad too. When the current isn’t optimal the power distribution board tries to compensate and there’s not enough protection to tell it to shut down. That’s what breaks them, the extra heat these are hot TVs
At this stage you’re saying, why didn’t I just read the title and tell Pete on Facebook no thanks?
Double, double mean it, you’ll need a minimum $300 for a suitable UPS. Email the company about what you’ll plug into in it Cyberpower are great with individuals working hard to help you out, I had the head of their engineers assist me in my query and the sale would’ve gone to Officeworks as they don’t sell direct to the public
Ps this photo shows what I’m prepared to watch than get another one of these, oh also there’s no replacement panels left in Australia, Sony doesn’t repair they send the unit to a recycler rather than try to repair it
Positive reviews
SONY tv and backlight issues/failure – Have one of these sets which I purchased 2nd hand and faulty. Backlight led strip failures are common with this type of technology and can fail with all brands. Sometimes within a year, and with these Sony's usually 5 to 6 is normal. Repairs are time consuming and difficult due to the possibility of damaging the screen during assy. Expensive… Read more
because all the strips should be replaced and not just one as others can fail and you will expect warranty from the repair agent. To extend the life you should always reduce backlight brightness in your pic menu. Having worked on all brands Sony is very well constructed abd supported. LG and Sony are the only brands who supply new led strips via factory and ebay, Other brands will usually only be repaired using 2nd hand strips. Please don't ask me any questions. will not reply.
Excellent TV, still happy after 5 years! – You get a great picture, HDR, 3D (yes gimmicky no doubt), 4x HDMI inputs and Android TV. Quite a few reviews seem to indicate it is a problematic model but I've never had issues with mine, never repaired, upgraded the OS as it became available, no issues whatsoever. Mostly you get people who (understandably) are ready to write a review when the… Read more
unit has failed and feel like they were shortchanged so I'm taking the time to write a positive review of this TV.
This TV is mainly used by me in the lounge, the missus has a newer 65x85G in the living room, Android TV provides Netflix, Plex, Prime Video (what?) and YouTube with Hue Stream running the background, yes the interface does start to stutter a little when Hue Stream is running otherwise it runs without issue. Bear in mind there is only 1.5GB (I think) of RAM on this thing so close some apps if you don't need them then you'll have no issues.
A PS3 (still love GT5) and a PS4 (no HDR, I don't know why I can't enable it on the PS4) are also hooked up to it, all run great.
I have the Bravia SWF-BR100 subwoofer sitting behind me (not the recommended location by Sony but I prefer it) balancing out the audio with some low frequencies, think tremble not rumble but nicely balanced.
The remote control has been replaced with the Sony RMF-TX310P, 100% compatible everything works, gained Google Assistant button, gave up USB recording buttons since I don't record.
My lounge curtains are always closed so it has all the brightness I need, my eyes are far from perfect so the FHD resolution is good enough, my couch is about 3 metres from the TV.
Build quality is good, solid bezel, screen doesn't flex, sturdy stand.
Certainly a recommended TV if you find a good used deal.
This TV is coming up to 5 years old now and hasn't missed a beat – Excellent tv, happy with the features and picture. It still is impressive 5 years later! Very happy with my purchase! it has enough hdmi ports, and there are heaps of features I don't even use like HDD recording etc. Edit: still going strong after 9 years and counting. Show details · 1
Negative reviews
Sony won't honour the extended warranty for known fault outside of USA and Canada – The TV has multiple faults, the LED failed within a few years and then the emmc on the main board failed, resulting in bootloop which can't be fixed with factory reset (press power + volume down and plug in power). I showed Sony APAC the URL for the extended warranty in USA https://www.sony.com/electronics/support/articles/00235875 but Sony APAC… Read more
won't honour that and claimed the warranty is only for USA and Canada even though the fault is exactly the same.
If you own a Sony TV, good luck if it is faulty with a known fault. In fact most of the Sony TV has a known fault, don't expect to get it repaired after a few years as there won't be any parts available, even if you can get a second hand parts, the parts will have the same known fault which will fail anytime. If you are unlucky like me which the fault is in the onboard emmc, expect to have a huge paper weight at home.
Sony KDL65W850 TV lasts only 5 years – I spent around $2500+ to buy this TV and its not even 6 years TV died. I bought Sony because i know they are known for quality. But by the way it looks they are not anymore. I was reading reviews on this tv and most of them are complaining the issue i faced. It looks like known issue for this model TV and was not Sony suppose recall this TV's? Problem: TV does not turn on and it's blinking 6 times with red light indicator. Show details
Most unreliable and frustrating TV I've ever owned – This TV: 1. Forgets the Wi-Fi password. 2. Drops out of free TV and defaults to Google paid movies. You have to do a hard reset to see free TV again. 3. Has a mean time between failures of about 18 months. Show details
Recent reviews
WAS Awesome – I was so happy with it.. Until that one day when I attempted to turn it on and those lights started blinking 6 times and then it simply failed to start again. I called and spoke with Sony and they referred me to a repaired company who actually quoted to charge me more then what I actually paid to begin with. Sony are aware of this existing issue within their machines. Rather disappointed to say the least. Show details
Worst TV Ever purchased – Purchased in November 2016 just short of 4 years and it suddenly stop working and repairs for this TV we were quoted over $2078 to repair it from European Electrics what a joke wouldn’t buy a Sony product ever again
bad tv – Bought this TV in 2016 lasted exactly 2 years, it was repaired by Sony, and again exactly 2 years later is broken, bad experience, I don't think these TVs are for sale anymore and that's the problem when reading reviews is for products that are fairly new with not issues or anything in excess of 2 years that is not for sale anymore :( Show details
Find out how Sony Bravia W850C Series compares to other Full HD TVs
Know better, choose better.
A piece of junk – I bought from Bing Lee in 2016, now not working. I took to repair centre, they said mother board/main board has to replace and cost is $400. I was agreed to change and paid it then they order from Sony spare parts company. I waited, waited and waited.. called them 100 times and they said due to corona virus it takes longer than normal. After 1 and… Read more
half months, repair centre called me that they are (Sony company) out of stock and they are not producing anymore that products. Really ticked off and I wasn’t expecting like this news from Sony. Anyway expensive lesson.
Lasted just over 3 years – Purchased Nov 2016. Loved the picture, sharp clear and visually stunning. Then recently it failed to switch on, with the dreaded flashing red power-on LED. Apparently this model WILL die very early in it's life -check Google on this. Sony NZ absolutely not interested, patiently took all details but never bothered getting back to us -still waiting Sony. Show details
Died after 18 months – Picture sound and performance was great. Until it died at 18 months. Sony would not fix. Local tv repair wanted to charge 1200+ to fix it. Switch mother board needs replacing. So for 2400 have a tv that doesn’t work and is not worth repairing. Show details
Stops working after 12 months – The TV is great for just over 12 months and then goes black, with flashing red lights. Sony fixed it once over 12 months ago, and it is now doing the same thing once again. Disappointed in Sony Show details
Great tv after 4 years – This TV has served us well 4 years later and not a problem in the world. Clear picture and sound is great. Easy to use and would highly recommend, Sony Bravia fever and would buy another if need to. Show details
TV broke down after 2yrs - Sony will only assist for an exorbitant fee – My Sony KDL65W850C, like with many others, lasted just over 2 years. The screen went black and would not power on. This is a common fault for this model. I called Sony "support" but they wanted $199 just to send someone to diagnose the issue. They kept repeating that the TV was out of warranty. A TV with a RRP of $2,499 should last longer than 2… Read more
years. It seems Sony aren't fluent on the new ACL consumer guarantees. I will NEVER buy ANY Fony product ever again.
SONY KDL65W850C ONLY LASTED 2 YEARS – Our SONY KDL65W850C only lasted just over 2 years. The screen went black and would not reboot. The white LED flashed, but nothing happened. Called SONY support ( the staff i dealt with were very helpful ), however to either repair or replace will come at a decent cost. I would have expected more from a SONY product and definitely more than 2 years for a product that cost in excess of $2k. Very disappointed. Show details
great – we have this TV for 4 years now and it has been great.the color is beautiful and very detailed, not unreal or fake looking color that you get in samsung tv. the best part is the android fever, we get to play you tube videos from phone with one touch. also netflix is one touch. looks quite slim and people just gives an wow impression. we use google… Read more
plays, google movies, a few Tv apps, and many more apps there with a few touch.
cons: occassionally it will restart. that will be 1-2 times a month
Very good Smart TV I can highly recommend – Have this TV since 2016 and I am very happy with it. Excellent picture quality and surprisingly good sound quality! Although it is Full HD 1080p only if you viewing distance is more than 2 metre it is close to no difference in picture quality between Full HD and UHD 4k. The TV is also an Android TV which means it can download and install apps and… Read more
play videos from a USB drive or external hard disk. The TV can lag a bit when opening apps etc but mostly it is acceptable and no lag in playing video or watch TV. And it's relatively cheap. If you don't need 4K this is the best LCD TV in my opinion.
Find out how Sony Bravia W850C Series compares to other Full HD TVs
Know better, choose better.
TERRIBLE TV, AND SERVICE FROM SONY – Tv lasted less than 10 months. The screen went black with no power. Contacted Sony and they subcontracted out to a tech company. Waited all day for two days for service guys, the screen still has no picture. No offer of a resolution from both Sony and service centre. Waste of time. Show details
It's good but not great – I have been using it from past a few months. And I feel my old Samsung LED was really worth according to its price. The picture quality of both is just the same. I don't see difference. Sony has good contrasts and properly adjusted hues. Whereas the Samsung TV have really bright, Crispy and Colourful display. Speaker of Sony were better a had enough ports to plug-in and I really didn't use mush of smart apps. Show details
Repeated Screen issues, headache dealing with Sony – Bought a Sony Bravia 65W850C TV late last year from Good Guys. Looked impressive when first turned on, but after watching a while, realized the screen had smudging issues. Called Good Guys, they refused to help and said it's Sony's problem (According to Australian Consumer Law that's not actually true). Anyway I called Sony and they had one of… Read more
their service agents come over a few weeks later to change the screen.
At first I thought the problem was solved. Then I realized the replacement screen had problems of its own. Called both the service center and Sony to complain, they were not very helpful. Anyway they say they will be sending over an agent again. Not sure if they will change the screen yet again but I'm not impressed. Waste of my time.
This is an expensive TV considering it's not UHD or 4K. Somewhat average and the sound is poor if there is no accompanying soundbar. Apparently it's no longer on retail sale but still can be purchased new online on eBay. Not recommended for the price tag.
An excellent 65" Android TV under 1300 bucks – Saw this special 20% off deal from website.. bought less than $1300. Was surprised with its picture quality and exremely reliable internal wifi.. I have installed kodi into this tv, very smooth to use. What u expect more for an top brand 65" android smart tv for under 1300 bucks. Show details
Good Picture with bad sound quality – We purchased 65 inch Sony TV from The Good Guys during sale which saved us $400. We were looking for UHD for our lounge room but due to price and picture quality we decided to settle with this TV. The overall picture quality is great and some tweaks give greats results however the sound is not that good. If you are looking for quality sound then you must install soundbar with this TV. Show details
Pricey but worth every cent – This TV is value for money, great picture quality. good sound. 3D view is great. I was initially reluctant to buy such an expensive TV but thank god I did so instead of all the cheap made in China C#%P..The picture quality is excellent so is the volume..Easy to operate too with a simple control.. Show details
Value for Money – I bought it in early February, This TV is value for money, great picture quality. good sound. 3D view is great. Though 3D viewing is not possible via KODI. Bit disappointed for Bluetooth as Except SONY surround sound system, not any other brands work with Bluetooth speakers, If one is okay with that then it's a good buy. Show details
Big smart TV with quick access Netflix button – Bought this TV for a cheap price as it was on sale so price wasn't too expensive compared to most 65 inch TVs. USB ports are plenty. Apps are ok but you have to read the manual or be used to Android system as it can be a little tricky. Only thing I have a problem with is the response is a bit slow. For example when I switch between apps or go to… Read more
TV mode, it seems to have a bit of a delay. Not sure though if this applies to all or just mine... It still is a great TV though. Very clear speakers and picture quality.
Amazing picture quality – Really impressed with the TV overall. The picture is extremely crispy (Sony is always great for picture quality) and the built in Android OS is great. My only downside is that changing channels is a tad slow and the remote is not very responsive. I Highly recommend this TV to anyone in the market for one! Show details
Nice looking TV with a few bugs – Quite satisfied with this TV thus far. With Android TV I have access to various apps such as YouTube and Spotify and can easily connect to my Android phone. However I find the OS to be quite sluggish and buggy. This has been reduced a bit with the latest update but I still find it can crash and glitch on occasion. Picture quality is great for a… Read more
Full HD panel however there can be vertical banding in some frames (especially darker ones where it's most visible). Overall I'm quite happy and hope it lasts me at least 5 years.
great TV at unbeleivable price – Brought this Tv at harvey norman and have bought all my appliances and electronics for my new home from here and absolutely love them. This TV obvoiusly doesnt have oled quality but is still really good and i absolutely love the thin bezels of it. Being an Andriod tv its very practical with a vast applications available . At 1500 odd dollars it a… Read more
great Tv i must say and glad i didnt spend too much money looking for the best quality this does the job perfectly
Amazing TV with features – Been using this TV for over 2 years now, the features are just amazing Plenty of HDMI ports, the USB features can pretty much read any movie file & the apps available (just like an android phone) is just incredible The TV has built in Google Chromecast as well saving you $60 and you can cast your phone to the TV Built in WIFI saved us money too The quality of the screen is fantastic, cant fault the TV at all Show details
common issues with this model – Bought in 2016, now for no apparent reason, it won’t turn on and flashes red light 6 times. Show details
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.