Sony Bravia W700B Series Questions & Answers

Chase up a manual on the net, but I hope you didn't give money for it! It's quite probably not working and if it is, I wouldn't expect much in the way of a long life from it.

Thanks swampyro - already contacted Sony and hope to hear from them soon. TV technicians may be able to offer advice, but TV repairmen? - well they seem pretty hard to find these days. Not such a growth industry as it used to be.

Sony technicians couldn't help - and pretty useless in the end because all it required was un-plugging and re-plugging in the power cord - which seemed to act as a TV reset. Only discovered this by accident, Working fine ever since!

Hi i have the same problem did u get the solution?

Hi, this just happened to my 5 year old KDL-50w700b yesterday, did you manage to fix the issue? thanks.

My six year old KDL-50W700B failed yesterday.. one day before its six year birthday. I was mid-way through watching a film and the screen went black. I didn’t even notice at first, I thought it was a night scene for a while. Powering off for an hour didn’t fix, nor did a proper factory reset using the up button on the remote and physical power button. The backlights working but there is no video. It’s the same on TV and HDMI, which I am thinking makes it sound more like the mainboard than the tuner. I have contacted Sony to see what they’ll do. I expected this TV to last longer than slightly under six years.. hoping they will repair this for me.

I have one doing the exact same thing! Hope to find the answer to get it working again!

I had same issue. I was able to fix it Please ready this article external link 

Bev, not sure how much help I can be but here goes. My TV (which was finally fixed when Sony sent out a repair guy who replaced some 'motherboard' or other) is generally fine with iview though it does freeze or drop out occasionally which I think is an issue with my Wifi not the TV. All I can suggest is you check the settings and make sure the Wifi has been set up on the TV correctly, or that your cabling - if you are that way inclined - is connected to the right input. You could also try the troubleshooting on the Sony website / online manuals which are usually fairly detailed.

There is a option in the menu/settings to turn the led in the bottom of the set on and off under "preferences"

lard, thank you for your answer if you notice the date it shows how often i go into my email after looking and guessing i did get it turned on. Now not even being in AU. but in the U.S.A. a pose another problem, i have a lenovo y70-70 touch model 80du? and i want to connect it to my sony kdl50w700b, now i don't understand why when i had windows 8.1 it came up when i added a device not so with windows 10. I have tried multiple ways to connect and have accomplished blowing out the internet [ cord cutter] i am just trying to find out if i can do it wi-fi or have to resolve to a HDMI cable. so i know i am doing something stupid i just don't know where i am making my mistake and i will read my mail more often. i will take any and all answers a point in the right direction,a different road,a path. thanks

i have resolved the light issue however another question here where should i post it?

I can at least tell you that I use my Verizon remote for channel change and volume, etc. I do usually end up using the TV's remote if I'm doing much more than that. The universal remotes are nice, but I've never used one that did EVERYTHING the original one did.

Did you check under the couch? :-)

Google "kdl50700b remote. Ther'e all over..... $10 from Amazon....$26 from Walmart.....$20 on eBay...SONY remotes.

Hey, I am not exactly sure what you mean?????

The TV should of come with a wall mounting bracket in the box( mine did) otherwise go to Sony Australia's main web page, follow the links to ask a question which they should be able to help you with :)

The one the comes in the box is not full-motion, its just a flat fixed wall mount. If you do find a full motion mount, please post it here. I had the same problem, basically gave up. Love the TV, but would love it more if it was on my wall. I bought the TV and a full-motion wall mount from Best Buy, that they claimed was compatible. It wasn't and the manufacturer of the wall mount had no alternatives. This was Dec 2014, and I haven't checked since then, so the situation may have changed.

Thanks for your reply Ed. I got no help from the Manufacturer either. Tried Sanus and ever manufacturer of wall mounts I could find. No luck yet. Please post if you find anything new. I love my my TV but find this really dissapointing as stationary or stand is absolutely no help for me. Best Buy did the same thing to me as far as saying mount would fit and it doesn't. Ultimately it is Sony that's at fault though. Please let them know. Thanks

I stumbled on what I think is an adapter to make this TV VESA compatible but note that I have not yet actually tried it. Put this into Google: Sony Wall Mount VESA Adapter - 448584401 Or click here: external link 

If I end up doing the swiveling wall mount with this, I'll post results.

I wall mounted with the bracket/ stand supplied heres a you tube link that will help you. Take your time, its worth it. external link 

I have not personally mounted it, and Catch of the day where I purchased it from organised me a new stand......

The tv it self for the price is awesome, and I have had no probs with it so far........

You can find full instructional Videos on YouTube for mounting this particular TV with supplied stationary mount. Just search using the model # of the TV. I personally have not used the mount that comes with it. I want a fully articulating mount so it can be viewed from various places in the room. Unfortunately, this particular TV seems to be non Vesa Compliant. Vesa is the pattern of holes that line up with the TV for mounting. Almost a month since purchased TV have not found one yet that fits. Sony was absolutely no help at all :( Good Luck with yours,hope you enjoy it :))