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Sony PlayStation 4 has been replaced by Sony PlayStation 5.
2Sony PlayStation 4

Sony PlayStation 4

 VerifiedMPN: ebay_SonyPlayStation4Black1024GBConsole
2Sony PlayStation 4
3.4

159 reviews

Positive vs Negative
68%4%28%
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159 reviews
Gustavo Woltmann
Gustavo WoltmannWA5 posts
 

Using the PlayStation 4 has been a steady mix of nostalgia, comfort, and pure entertainment. From the first time I powered it on, the interface felt simple and familiar, and the setup process took only a few minutes before I was exploring the menu and downloading games. Even though newer consoles exist, the PS4 still holds up incredibly well in… Read more

everyday use.

What stands out most is how consistent the performance feels. Games load quickly enough, the visuals still look impressive on a modern TV, and the system rarely gives me any trouble. Whether I was playing story driven adventures, action packed shooters, or casual indie titles, the console delivered smooth gameplay that made it easy to get lost in whatever world I was exploring. The library of games is massive, and having access to so many classics makes the console feel as if it always has something new to offer.

The DualShock 4 controller has been another highlight. It fits comfortably in my hands, the buttons feel responsive, and the touchpad, while not used in every game, adds a fun extra element when it does come into play. The light bar can be a little bright in a dark room, but it never became a serious distraction. Battery life is decent, though I found myself charging it more often than expected during long sessions.

Social features are easy to use. Sharing screenshots and clips takes only a tap, and online play stays stable as long as the internet connection holds up. The fan can get loud during demanding games, but keeping the console clean and well ventilated helps keep the noise under control.

Overall, my experience with the PlayStation 4 has been consistently enjoyable. It is a console that balances simplicity and power with a huge library of great games, and even after years on the market, it still feels reliable and fun to use. It is the kind of system that makes gaming feel effortless and inviting, whether I am diving into a long campaign or relaxing with something casual after a long day.

Ebony.B
Ebony.BNSW26 posts
 

Money grab company – Another money grab company. Not only do their consoles don't have enough storage for their games that hold extreme amounts of GB, you buy them to then have to download a DISC game for hours then to be told you have to have subscription to play them!. I should not have to pay money to play a game I've already brought. Especially when I want to play… Read more

offline but now you can't even do that. They REQUIRE internet access at all times of playing the game. DONT WASTE YOUR MONEY I will never support this company again! (COD games is what I'm talking about also)

nic560909
nic560909
 

[Content Removed] heap – when one of my mums friends gave me a ps4 white version not to long after some [Content Removed] safe mode thing came up and i could not play for a good 2 or 3 months.

Reviews with attachments

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shanexu3
shanexu3WA370 posts
 

PS4 is a disappointment, I feel cheated by Sony – I purchased my PS4 from JB Hi-Fi in December 2013 for $549. I was expecting a lot from my new Playstation. The PS1 came with CD technology, The PS2 came with DVD technology, the PS3 gave us Blue-ray and a easy to use home entertainment hub. But disappointedly the PS4 did not really give us anything new at all. The new system is not backwards… Read more

compatible so it won't play my favourite PS3 games. It does not even support MP3 or DLNA , so no playing CD's on the new Playstation. The PS4 does not play external media and will not support an external HDD. This means that the latest Playstation is no longer useful as a stand alone home entertainment hub, unless you are willing to pay through your nose to use Sony's media services, even then, PS4 users are forced to watch only what Sony wants them to see.

The new controller is a great design, but is let down from the light panel at the front that reflects of the television and can not be turned off unless the game installed in the console at the time comes with that option.

Overall the PS4 is a powerful gaming machine that is capable of providing great graphics. As a stand alone gaming console it is great. A new generation of Playstation is suppose to be more superior then it's previous one. But for me the PS4 is not ready to replace my PS3 because it has too many simple features missing. I feel cheated by Sony and am disappointed with my PS4 purchase.

Lacks basic features that come with the PS3,

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Vin
VinVIC31 posts
 

Compatibilty & more – This Play Station 4 console is compatible to any television regardless of the brand. Controller and buttons are responsive. The graphics are so clear and the gaming experience is superb.

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moh
mohWA4 posts
 

Terrible to get a response – My son bought a$30 playstation voucher he couldn't get the numbers of the card do I rang Sony playstation was told to send pics I did that was 6 days ago was told they will respond in 48 hours and 6 days later I ring everyday still matter not resolved Show details

In-depth reviews

THEbiz
THEbizQLD17 posts
 

PS4 PRO Console....built-in redundancy total rubbish – I purchased a PS4 PRO console at the beginning 2019. The Blu-Ray drive failed 11/02/2022. I took the console to a local video console repair in Brisbane after 2 weeks I found out that the PRO console of mine is unrepairable. This is due to a failure on a circuit board which is located in the Blu-Ray drive itself. The issue is you can't replace the… Read more

Blue-Ray with a new one as there are also chips on the mainboard which only recognize the original Blue-Ray drive, so replacing it with a new drive won't work as the console won't detect the disks. I basically have a $460 paperweight now. The only way in can be repaired is to completely replace the mainboard with a Blue-Ray that is a matched pair to the mainboard.

I find it complete rubbish that you can't replace the drive on the PS4 PRO with a new one. I still have my original PlayStation console from 1996. I have had the drive and laser replaced a number of times over the years with no issue. This is nothing more that purposeful built-in redundancy to make the consumer throw the console in the bin and buy a new one. I was actually thinking of buying a PS5 which I won't be doing, I will be looking Microsoft's offerings in the future.

Madaan F.
Madaan F.7 posts
 

Main Console – I have 2 other consoles, but PS is pretty much my go to console, I have all of them except 5 for now. Based on reviews I’m kinda glad I didn’t get the day 1 version, lots of issues and no games out yet that I want anyways. No big issues ever really, PS2 controller doesn’t work very well, but it’s been years and despite that I never had to change… Read more

it, however had to replace the PS4 one as it was electrocuting me and X didn’t work. No big deal there as I got a free game with the new one and it’s an ultra cool red colour.

Probably biggest gripe is day 1 patches and often games cannot be played without first downloading them, 860kb/s Internet here, so if it’s a big patch forget playing it first or 2nd day even.

Also deleting games removes patches so if you re add the game, your often unable to play as the saves are corrupted until you download every last patch.

Share button to take pictures is often extremely laggy and could certainly have been designed differently. Like a seperate button for screenshots only.

Oh also the storage size sucks, I have to remove games constantly, to make way for new games

Veronika
VeronikaACT200 posts
 

It’s my main console – I have 2 other consoles, but PS is pretty much my go to console, I have all of them except 5 for now. Based on reviews I’m kinda glad I didn’t get the day 1 version, lots of issues and no games out yet that I want anyways. No big issues ever really, PS2 controller doesn’t work very well, but it’s been years and despite that I never had to change… Read more

it, however had to replace the PS4 one as it was electrocuting me and X didn’t work. No big deal there as I got a free game with the new one and it’s an ultra cool red colour.

Probably biggest gripe is day 1 patches and often games cannot be played without first downloading them, 860kb/s Internet here, so if it’s a big patch forget playing it first or 2nd day even.

Also deleting games removes patches so if you re add the game, your often unable to play as the saves are corrupted until you download every last patch.

Share button to take pictures is often extremely laggy and could certainly have been designed differently. Like a seperate button for screenshots only.

Oh also the storage size sucks, I have to remove games constantly, to make way for new games.

Positive reviews

Lachlan F.
Lachlan F.20 posts
 

this is great – the ps4 is a good console even though there a few stutters along the way with its stunning graphics and performance in games it is the ideal gamers console if you dont want to buy an xbox or you dont want a ps5 the best games to get if you have a ps4 is gran turismo 7 the crew 2 and fallout because the are the funnest games of all of them and can keep you occupied for hours while others sit bored because they did not buy their own ps4 Show details

Courtney.C
Courtney.C5 posts
  Verified

Works well – Works well, brought last year still works the same as when I brought it. Looks nice and slim. Only complaint would be the screen could be easier to locate things.

MasonPR
MasonPR21 posts
 

I am impressed – So I have a PS4 and I love it! Firstly, It Has a Cool animation going into the home screen of your account. I did get a Play Station Network account and now I can play online. I use the internet browser nearly twice a day! I have 4 controllers: A Black, Red, Camo Print and Gold Controller (The red is my dialy one and black is my brothers). The original themes are pretty cool and and it has internally 408.5 GB. Show details

Negative reviews

Ed Ritchie
Ed Ritchie8 posts
 

Frustrated and Annoyed – It would take this console an hour and a half to watch 60 minutes. All I have done since hooking this console up is wait for application updates. Every single time I've put a game in it, it updates the application and it takes an eternity to do it and uses 30,35,40gb every time. Had it 1 day and that's 1 day to long. All I want is to enjoy some… Read more

gaming that's not on a phone, pay to play or not as advertised and I've been sorely let down. I'm going to buy a pack of cards and bedone with technology.

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outdoorfun i.
outdoorfun i.
 

Terrible – Back in the good ol days you could just turn on your system, put in a game and play. Not today. They want all this information and for what? To sell more nonsense. I used to play video games to have fun and escape from people not to be hounded by more. Just make a game console without all the crap. Just wanna play a game. You don't need to know where I live or how old I am. Show details

Sten
Sten
 

Avoid at all cost just buy a pc honestly – Playstation is a very sensitive environment one night u can be trash talking some damn wit about something that happened while playing a game then the next minute the fool reports u for literally saying “screw you ur crap at the game” cos if they dont they'll literally start whimpering like a puppy who has been starved for a week because you so… Read more

called offended this sensitive little fool who is literally better off not being born or was a failed abortion for calling it a moron. Whats worse is that the freaking foolish npc playstation staff who review the message and determine weather its bannable or not (which 10/10 times even saying “crap” will ban u) like holy damn moron the world would literally be better place if a skyrim character was to jump to “life” and switch places with your boring sad excuse, miserable dead end 10 an hour sack of boring crap of a job and person you are because at least the skyrim character is commited to spewing the few words it was intended to be created for. Dont waste your freaking money on these dumb morons buy a pc no matter how much crap -you say on pc ul just get banned on steam in the worst worst possible scenario not the whole freaking system like playstation if I could get into a situation to throw hands with the playstation staff I would freaking beat them so hard there already dead brains would become mush and normal motor functions wont work anymore. Damn playstation avoid at all costs

Recent reviews

Mina
MinaNSW6 posts
 

BE CAREFUL.worst customer service – I purchased a game from playstation store. I thought it is a new edition of it (uncharted) but after i downloaded it i find it is the same edition but under different name. I contacted customer service and they replied that I cannot be refunded as the game already downloaded. and I sent them one question " why you list the same game under two… Read more

names?" and they never answer the question . it is sort of dishonsty Idid not expect from a big company .I am thinking about Xbox or something else.

a failure
a failureQueensland26 posts
 

How Sony playstation steals from customers – My son stole a large some to buy PS4 cards to feed his addiction to the game platform and by Qld police I can recaim these funds which the companied knows are stolen and refuse to return the funds as it is not company policy does not matter what the law says The problem these cards can be sold to children and no one in the case Woolworths and… Read more

Aldi bothered to challange a 12 year boy buying them because the company does not have a restriction base on age, Others words they make it se easy for a child to but it is worth there while to steal.

This company believes it is above the law and refuse to return $1255 they can remove the games he bought by removing them from his account but no they steal the funds that were stolen from me.

Under the law the company has committed theft and fraud for failing to return the funds and they have told was stolen and also can charge for receiving stolen property. These agames are an addiction and the boys is 12 so you can understand why he did it. But this is a big company run by adults that shoud know the difference of Right and Wrong and are willing steal themselves

The question how many people have thet ripped of for there greed as this company fails to show any form of honesty. These vouchers should be restricted to an age and parents shoulld be present when they are bought. Add to theis criminal charges should be acted on and dined. I intend to file charges.

Siobhan B.
Siobhan B.VIC10 posts
 

Great selection of games great hardware – I have 2 PlayStation 4s and 1 PlayStation 4 pro and I think it's the best console currently on the market game selection plus hardware is great only downfall is capacity. Show details

Hasthike A.
Hasthike A.
 

Don't report others on PSN – I reported a vulgar little turd on PSN and in turn they suspended my account instead. i need 30 words for this review so I'm going to write all this  Show details

Brad
BradVIC2 posts
 

Horrible hardware floors! – The hardware is horrible. My control charging port doesn’t charge or connect unless it is held at a certain angle. The console it self warms up with game play then starts ejecting discs or turning itself off by itself because of a poor design. The games and graphics etc are good but you can’t enjoy them because the hardware kicks you out of the… Read more

game when it gets too warm. The plastic expands and presses the eject or power button lodged in the middle. Apparently it’s a known error that you can pay to have fixed but I’m reluctant. As I have spent So much already. I have always been a PS man but I am going to get the X-box next time. It’s time for a change.

Jayke
JaykeWA22 posts
 

Refuse to refund online purchase – My 9-year old managed to purchase items for games with my credit card details on the Playstation by mistake. He didn’t realise it was real money. Unfortunately, I didn’t activate the parental control / password on purchase (I know, hard lesson learnt). After I enquired to Playstation, they sent me 3 emails to phone them and every time had to give… Read more

them the same details (serial no of PS, items purchased etc) after which they just replied saying that unfortunately they won’t refund. Similar thing happened on XBox with someone else and apparently they had no issue doing a refund. AVOID Playstation if you’re tossing up between this and something else.

Hugh
HughNSW2 posts
 

Ps4 pro is crap – If i could give zero, i would. I got top of the line ps4 pro. My son use it on the weekend for about 6 7 months and start using his pc. The machine is not out of warranty. When contact sony Ps4, they gave no help what so ever. In order for me to get it service i now have to paid $280 to get it fixed. This is more than third of a brand new machine. So just 1 quick sentence in summary. Ps4 is a piece of crap, stay away from it. Show details

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Ari
AriNSW3 posts
 

Its a disgrace – No support, don't bother. Get an Xbox. I have 3 playstation 4's and when they don't work you are on your own. Was thinking about updating to ps5, now no way. Show details

RickY
RickYQLD6 posts
 

Treats fraudulant activity with a pinch of salt whilst you lose hundreds of dollars! – Not sure if anyone else has had a similar issue, but have had found dealing with playstation support to be nothing less than a nightmare. It seems Sony are very complacent when it comes to fraud. Yesterday I found several payment confirmations in my email address for a number of unauthorised payments for games and in game currency all occurring in… Read more

the early hours of the morning. I called Sony immediately to report it and was on hold for a long period of time before I was put through to an operator. The operator asked me to provide serial numbers of the consoles my account was connected to. I advised I would need a few minutes to get two as they were at my partners place and asked for a direct number to call back on. I was told to go through the call centre again but the operator would be there till 8pm, failing to tell me that lines close at 6pm which was around the time our call ended. Over the evening several mote transactions were syphoned out of my account totalling over $300 . Still could not get through to playstation until 8am so called PayPal who advised the people committing the fraud were using the subscription agreement as an exploit to make these purchases. I suspended transactions with PayPal and they began an investigation into the charges to proceed to refund amounts. I then call playstation again wait 30+ mins to speak to an operator and get cut off. I call again and wait another 30+ mine for another operator to say "it seems like all the refunds are done so everything should be fine" and just change passwords etc. No formal acknowledgement of how much money was taken and the exact amount returned. I was also told that the console in question was in the USA and had now been blocked. Few minutes later i receive notification my account is suspended as it is now in debt!. I call wait another 30+ mins and the operator said she will escalate the issue but unsuspending my account would take days!. I said I was not satisfied with how the situation has been handled as there is no formal acknowledgement of what's going on and I am losing hundreds of dollars. I was then told I can't make a complaint by phone i need to write a formal email. I write the email and get the response. Thanks for your email please note it will take a few days to take action.

So not only am I hundreds of dollars out of pocket, but I no have a suspended account so cannot access anything!

Sony you suck! Discusted in how you have treated this situation. NOT GOOD ENOUGH!

Trevor P.
Trevor P.VIC
 

Don't buy any PlayStation there trash – All the games aren't even fun anymore , 90% of games don't have 2player split screen, it needs update every second day , games are to expensive and the online side of it is the biggest load of crap I've ever seen disappointed in PS4 what a piece of trash Show details

Felix25
Felix2537 posts
 

No oversight, they do as they please – Whatever you do, don't put your credit card details in for purchases. Buy the prepaid cards at the supermarket and let your kids redeem them, that way you'll never end up out of pocket. Even if you set up parental controls, their system often glitches allowing children to purchase items without Sony seeking your approval and you'll end up with the… Read more

bill despite it being their error. And good luck contacting Sony to sort out such charges. I can't even get through to them on chat because you have to specify your username and password which I am doing but their system is conveniently glitching and telling me the details are wrong which is incorrect.

Also, beware, if your child uses swear words in messaging their friends and they get reported, Sony will suspend them but you'll never be able to see the offending comments to assure yourself that the suspension was warranted, or to decide whether to impose any other punishment on your child. These are removed and you'll never see them. Also, while suspended, you won't be able to access your account at all, including to remove your credit card details or to cancel the account. This is totally unacceptable. If they want to suspend a player for inappropriate behaviour that's one thing but it's entirely inappropriate to stop me from managing my account.

So there's absolutely no oversight of what Sony are doing. By signing up to their terms and conditions you give them all the power and there is no accountability for their conduct. Your only option is to dispute credit card transactions and disconnect the console.

Johnny
JohnnyNSW2 posts
 

Fantastic range of games with great graphics – Play stations keep on getting better and this is the best yet. I’m addicted to fortnight and my kids love it as well. Can’t wait to get more games on it. Just one downer, the PlayStation sometimes has a error message but quickly recovers. Show details

ANSH A.
ANSH A.2 posts
 

Greatest console – I used to be an XBOX gamer, with my 360. My friends were all getting PS4's, so I went ahead and bought the PS4 Pro. It is a really good console, and the DualShock4 is the best controller hands down.

Alexandre G.
Alexandre G.NSW13 posts
 

Buy the xbox instead – Customer experience of Playstation is amongst the worst I can remember, only reinforced by the customer service. After buying online what I believed was a games (name, filters used and description made me believe that) I installed it and understood it was just an add-on. Before, the description of a Street Fighter bundle made it look like it was… Read more

ALL street fighters. After installing understood it was all the old ones.

In both cases I immediately asked for a refund and was refused because I had downloaded the games /add-on.

Terrible. I'll buy the new xbox, not the ps5.

Tyler
Tyler
 

Terrible – 2 games and a dream is the title for the 500gb playstation 4 Slow, no storage but loving life. Recommendation level is at an all time high Do you like planes going over your house? why not have one in your room.

Luke
LukeVIC4 posts
  Verified

Support is useless – I have tried to change my PSN age for over a month now, have sent 7 different emails and they respond by apologising but not actually helping. Also called numerous times just be be hung up on or not assisted. Product is great but support service is literally useless.

Kylie D.
Kylie D.Tasmania13 posts
  Verified

New game quiet teenage son – New PS4 game for teenage son. He LOVES it! It’s just as he expected it to be from previews he had watched and unlike some games it wasn’t misleading just to attract attention. Definitely value for money

Bigfella
BigfellaNSW
 

Whta's so PRO about the PS4 Pro? – A long time ago, I read upcoming announcements on how the Pro version of the PS4 was supposed to have 4k UHD Bluray capability. After all, why not; ever since the PS2 there's always been a groundbreaking new media in which to exploit. Back then it was the DVD. The PS3 had the Bluray disc (and with a firmware update we got the 3D Bluray as well).… Read more

It seemed only natural to extend this with the PS4 and 4k UHD capability, but no... Sony decided to get greedy and a few months after launch they released a 4k UHD player external from the PS4. So why upgrade to the Pro when there's seemingly no reason for it? Extra capacity HDD? Sony are trying to make amends with this 'oversight' and instead of pushing streaming like they did with the PS4 (thus, in their minds, averting the need for a new medium like 4k UHD disc playing ability), they're going to go 4k UHD in the PS5. Sorry guys, too little, and WAAAYY too late. Never buying another Sony product ever again.

HCMcFinley
HCMcFinley54 posts
 

The PS4 Pro is the go to for gaming – On the physical side of things, the appearance of the PS4 is very appealing in design, both simplistic and stylish (as shown since the Xbox One S has also gravitated towards the more streamline look). Although the resulting definition is similar to that of the One S (both with HDR capabilities), for some reason games look slightly more impressive… Read more

on the PS4 Pro, with absolutely no graphics or resolution snags. The PS4 controller does not feel like the most ergonomic (not at all an issue if used for mostly media-playing and not gaming), but I feel that it is much more user-friendly and intuitive than the Xbox controller. So far I haven't noticed any lags during gameplay, but like any console incurs a higher cost when opting for the greater memory storage option. The setup is straightforward but for all its high-tech capabilities (e.g. 4K), it does not have UHD Blu-ray functions, which I guess Sony does not think necessary with the current direction towards streaming.

Jay
JayNSW20 posts
 

Console of the Decade – Upgraded to the PS4 Pro, best decision I’ve made. HDR on a 4K TV looks amazing. 60fps keeps it smooth with Game Play on (eligible TVs). Great console all up.

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