Disappointing Customer Service on the FC7500
I was happy with this chopper until the bowl cracked after 18 months and minimal use. After several email exchanges with Sunbeam Customer Service, they referred me to 4 stockists who may be able to replace the bowl. After checking each stockist, only one of them could replace the bowl. The cost including postage equated to about half the cost of the whole machine. I asked Sunbeam if they could replace the bowl as it was only 18 months old… the answer “it’s out of warranty”. The warranty on the bowl was 12 months. The machine has only been used for small jobs like Hummus or Pesto less than a dozen times. Very disappointed with the quality of the bowl and Sunbeam’s customer service.
The chopping feature works flawlessly as long as the chunks you put in are not too big. It's also very easy to clean and I love the settings on this thing. It basically allows me to control if I want my food finely chopped or not.
It's a bit pricey though for a chopper.
I bought this from Myer when i was on sale. Works like a normal blender. It's a bit hard to clean, but can't complain,
I use it to chop nuts for my salad, and it works well. really great simple product. I would recommend getting this, but when it is on sale.
- Verified purchase
The Most Used Gadget!
LOVE LOVE LOVE this!! I think I use it now even more than the kettle!
I've found a dozen different uses for it from making my own peanut butter using a variety of other nuts (my most favourite being a concoction of cashews + honey + banana), had a great breakfast that morning with that spread on crumpets!
Depending on how much pressure I apply, I can make things coarsely chopped to finely chopped. I use it frequently to make a pureed version of mashed potato (by blitzing the potato prior to cooking it).
I have other power blenders in...the home, but these require water to blend things, and I have a blended drink machine at home, but this gadget is perfect for when I want to chop something finely without the need to add water. I'll also mix eggs with cream in this and other ingredients. Thanks to this, my eating habits have improved as I find I'm now including more vegetables in my diet. This chopper makes it fun to add vegetables to everything.
- Verified purchase
very light processor
Bought the Sunbeam for pesto mainly but expected it to be able to process melons, etc for smoothies. The blades do not spin when there is more than a centimetre of fruit in the bowl. Have used it twice as each time I try it out the blades don't work. End up using the 'stickmixer' in a bowl instead. Really a waste of an appliance taking up space in the cupboard. Very disappointed.
Compact, solid, really sharp blades, good value for money. I predominantly use it for all my baby food. It purees perfectly. I can leave the puree lumpier, I can puree it into a smooth paste, you name it. Awesome. Small container, so I do several batches, all in all, the weeks supply is cooked, pureed and in the freezer within an hour! Rinse straight away under hot water and it's clean. Great product.
Failed after using only a few times
So disappointed in Sunbeam. The blades do not turn its like it doesnt connect to the blades and its only 2 months old. This is the second Sunbeam appliance that has bitterly disappointed me in the last year. I did not keep the receipt so am out of pocket again - thanks for nothing Sunbeam. I will never purchase another Sunbeam appliance again after this run of bad luck. Sunbeam are not what they used to be you could really rely on everything they produced.
With only two of us to feed sometimes it's a hassle to use the big processor, so I was looking for something for small quantities.
This chopper is surprisingly good.
It chops herbs like sage and parsley perfectly. It shreds chicken for sandwiches and it perfectly mixes up my wonton filling.
I use it a lot more than I thought I would as it's so versatile and chops well.
- Verified purchase
Latest Model Unfortunately Woeful. Very Disappointed
This is my 3rd batch of rumballs. I didn't think grinding biscuits would be so taxing on this device.
The blades aren't spinning, or spin for a second and stop. It appears to not be connecting with the spin attachment or slips out.
Had to do one biscuit at a time and broke it into pieces first.
Very disappointed. Brand new, so I'll send it back.
I was looking for a chopper that can do small amounts for a long time and purchase a couple of appliances but non could handle small quantities. The food seemed to stick to the sides or stayed above the blades if it was a thick consistency. I saw the Sunbeam Multichopper in Myer a couple of months ago and noticed that it had two blades. So reluctantly I bought it and hey presto I now have the perfect chopper. The double blade is fantastic. It allows the chopper to process the smallest amounts (like just one piece of garlic). It is very easy to ...remove the food from the inside of the container as the blades come off. Since we bought this unit we have not used our grater for processing onion at all. Everything goes into the multichopper and gets chopped perfectly. It also has two speeds which makes it easy to control how small you want to process the food. Highly recommended Processing small amounts of ingredients
Questions & Answers
Can I chop onions in there? Really hate dealing with raw onions so looking for a better solution than hand chopping.
has it got a shredding attachment
No there is no shredding attachment with this one, just the dual blades.
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