63 questions from our users
Top layer of puff pastry is raw and doughy right through
Hi Russel. Not sure why this has happened to you? Is this every time you use the machine (as in, it may be a faulty element in your lid)?
Best tips are to FILL the pie well, so the pastry lid is forced to touch the top element, and to cook for as long as needed (5-10 mins depending on whether filling was hot or cold, how many pies etc). I'll add some photos to my review for you to look at.
If you continue to have an issue, I would be inclined to get a replacement machine. Best of luck to you.
Yes please follow the steps Jessica has posted & please let me know if this sorts your issue out.
What cup capacity is the sunbeam deep pie maker?
It would be so much easier to assemble to pies cold in them pie maker and then turn it on. Is the pre heat absolutely necessary? Has anyone done the timing for staring cold ?
Thanks Phil, is that "No" the pre-heat is not absolutely necessary, or "No" the timing for a cold start has not been done ?
Hi Scott N,
You can try this but it will all depend on how much liquid you have in your filling as you may find the pastry may be soggy.
Hope this helps you.
What temperature does the two pie maker cook at
I have a 4 pie maker, however the temperatures would be the same for both. The instruction manual doesn't supply the temperature. Suggest you contact Sunbeam for this information.
Hi Jared D,
A basic estimate would be between 180 and 220 degree's but I am still waiting to hear back from our technical support team with a more accurate answer when I have it I will post.
Love my pies maker but the second batch is not as nice looking as the first, should i allow the machine to become cold before the second batch???????
Please see from the user manual- Preheat the Pie Magic for 5 minutes until ready light is illuminate & vPlease also Note: The Warm Up and Ready lights are thermostatically controlled and will cycle during cooking to ensure that the correct temperature is gained. Hopes this helps. Thanks
How. for. delivery. to. Forbes. NSW
Can I use baking p aper in the pie maker instead of pastry
My Sunbeam 4 pie maker makes perfect pies the first time , then when I do a second lot of 4 pies, the tops don't cook?? How can I fix this please.
I have the same issue...being an engineer I took the unit apart and there is a single thermostat in the top half (to control the heat off the top section). Mine has failed and prevents the element from getting power...I am trying to see if I can source a new one! Shame to thro away for the sake of a $1.50 component (very easy to replace!) - will let you know if I find.
Does the two pie maker make a bigger size pie than the 4 pie maker
Do you ship to Singapore?
Can you use muffin patty cases in the pie maker for making cakes
When making pies the tops don’t cook and stay soggy in the middle , if I leave them in longer the bottoms burn and go hard . What can I do to prevent this as it’s a waste of money .
Hey Sally, is the top of your pastry touching the top of pie maker? You may need to fill it more and don’t make filling to watery, thicken the gravy. I used puff pastry for bottom and top, turned out perfect. Good luck.
I have had a 2 pie maker for years with no problems. Just bought the latest 4 our maker and I'm so disappointed. Not cooking in the top and I've used the same pastry as I always have.
This machine costs $50 more than other brands and yet it doesn't even work??? The tops of the pies remain uncooked - horrible !!!! How can you sell a cooker that doesn't even work Sunbeam???
My Sunbeam 4piemaker says it's ready, when it hasn't even heated up
I saw a recipe book for a Kmart pie maker . Many of the recipes did NOT use pastry. Do I have to use pastry in my Sumbeam.
That's a great question!
No it can be used to make so much more than just pies.
Please have a look at our recipe book for ideas of non pastry pie maker ideas: https://www.sunbeam.com.au/Global/Pie%20Maker/Meal%20Pie%20Maker%20-%20Digital%20e-Book%202020.pdf
I submitted this same question last weekend but have not received a reply.
My pie maker was purchased on 5/1/18. It has been used four times but I still cannot get the tops to cook. The pastry is soggy. Have been sticking to the instructions ie half cup of filling.
I heat up, put right amount of filling top is soggy leave longer bottom goes too brown and hard top still soggy
I find it works best if you use shortcrust pastry on the bottom and puff pastry on the top. If you are doing that already maybe its the brand of pastry that you are using (unless you are making your own).
I have same question I heat up put right amount in and tops don’t cook leave longer bottoms go too brown top still soggy
Why do the tops of my pies sometimes not brown properly and remain a bit soggy on top
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