Brenda H.
Brenda H. · Pie Magic PM4800 (Traditional Size 4 Up)

I use pie maker cold and it works perfect. Second batch, very difficult to put pastry in when hot, starts cooking before l have the filling in?? Using it cold gives me the most consistent results.

kkaese
kkaese · Pie Magic

Whats the lining of the piemaker made of? Does it contain PFAS? Instructions don't specify what the non-stick surface is made of..Anyone know.

Christine
Christine · Pie Magic

Can you still buy the smaller pie maker. It’s a 4 pie maker but the filling well is not as big. I gave mine away when l bought the new larger filling one but l prefer the older version. Thanks Chris

katsu
katsu · Pie Magic

pie maker is taking over 20 minutes to heat up and over 40 minutes to cook the pies

John S.
John S.  

Heating up sounds about right but taking 40 minutes to cook seems too long. We usually pop the pie in and then heat it up. I think you should contact Sunbeam.

Richard L
Richard L · Pie Magic

When using pie maker for first time do you heat up first and then oil or apply oil and then heat?

Charlie
Charlie  

The Sunbeam pie maker is non stick, there is no need to add oil.

Richard L
Richard L  

If that’s so why do instructions say ‘Before using for 1st time plates must be seasoned to protect non stick surfaces’ and then proceeds to tell how to do it but doesn’t clarify if you heat unit first or apply after heating. Confused……

angela_lee
angela_lee · Pie Magic

How long does it take for ready light to turn on? Mine has never turned on like another reviewer has said.

Charlie
Charlie  

Should come on in around 5 minutes, if it never comes on at all, it is faulty.

angela_lee
angela_lee  

Thanks Charlie, does the light turn on “ready” for me to start layering the pastry/filling or for when the pie is cooked and “ready” to turn. I’m guessing ready the first because you said 5 minutes. The little window showing the warm/ready signal also accumulates condensation is that normal?

Dee L.
Dee L. · Pie Magic PM4800 (Traditional Size 4 Up)

Can you cook quiche without the top layer of pastry??

rehandra
rehandra  

Yes you can. TIP: put an oiled sheet of baking paper between the top of the quiche and the lid of the piemaker to stop any sticking.

Paula W.
Paula W. · Pie Magic PM4800 (Traditional Size 4 Up)

I have had my pie maker on for 30 mins and the "Ready" light is not coming on. The Warm Up light just stays on but the elements feel quite hot. Is this a fault or does it take longer for the initial warm up?

Sunbeam
Sunbeam   DM   

Hi Paula W, Thank you for sharing your experience while using your Sunbeam Pie Magic. We are disappointed to learn about the ready light difficulties you are experiencing. We are happy to help you troubleshoot this matter, please give us a call at 1300 881 861, from 10:00am to 6:00pm - Monday - Friday AEST.

Thank you, Sunbeam Customer Care

Elizabeth F.
Elizabeth F. · Pie Magic

I have a sunbeam pie maker when i make apple pies the top pastry does not appear to be cooked also meat pies what am i doing wrong

Charlie
Charlie  

Hi Elizabeth, you are not adding enough filling. You need to add enough so that the top of the pie can make contact with the top element of the pie maker. I had the same issue.

Sunbeam
Sunbeam   DM   

Hello Elizabeth, Charlie is spot on! Please add a quarter cup more of filling, this will ensure that the top pastry can touch the top heating elements.

Thank you, Sunbeam Customer Care

Cheryl G.
Cheryl G. · Pie Magic

Got the large pie maker always Leaves a small circle of uncooked and un puffed pastry

Charlie
Charlie  

Hi Cheryl, I am assuming you are talking about the pie top. You need to be sure you put enough filling in, so that when the pie puffs up the top makes contact with the top element of thevpie maker. If it doesnt, it will not cook properly. Try adding more filling until this works then you will understand the quantity needed for all your pies. I had the same problem

Happy pie making.

Charlie.

Sunbeam
Sunbeam   DM   

Hello Cheryl G, Charlie is spot on! The Sunbeam Pie Magics has extra deep base and top plates, making 4 traditional size pies with maximum filling. So, please try adding more filling to raise the pastry to the top plates ensuring your get perfectly crisp results.

Please also visit our website to download our free pie maker recipes with the original Sunbeam Pie Maker - external link 

Thank you, Sunbeam Customer Care

Patricia Balderstone
Patricia Balderstone · Pie Magic

Does the pie maker contain PFOS and PFOA in the coating

Sunbeam
Sunbeam   DM   

Hello Patricia, The non-stick coating is PFOS and PFOA free.

Cat
Cat  

Does it contain any other harmful gen x chemicals to be aware of?

Tracey
Tracey · Pie Magic

I have been using my pie maker consistently for 5 years. Recently it has started to burn on the bottom. Is there anything I can do to fix?

Bill T.
Bill T.  

A workaround might be to put the base pastry in the pie maker a minute or so after turning it on before it gets to full temperature. Then fill and top as usual. See how that goes.

Charlie
Charlie  

5 years of constant use Tracey, wow, one might say you got your moneys worth. Might be time to enjoy a new one.

Tracey
Tracey  

Yeah, I hear you! Didn’t realise it had been 5 years until I got the book out and saw the receipt.

Susan G.
Susan G. · Pie Magic PM4800 (Traditional Size 4 Up)

Can you use the pie maker without heating first

Charlie
Charlie  

I would not recommend it when cooking pastry. having it preheated helps the base to form a crust early and stop your pastry from being soggy. However, if you are cooking things like omellettes, (yes you can make them on the pie maker, just make sure you dont scratch the nonstick surface when removing them), you could get away with starting from cold, they will just take longer to cook. You probably dont gain anything from starting cold as you could turn it on and let it heat up while you make your omellette mixture.

John S.
John S.  

It is easier to put the pastry in when the pie maker is cold. We have made pies using the pie maker starting from cold and they have turned out fine. Check the online manual, page 10. All the best, :)

rehandra
rehandra  

Agree. The problem with trying to organise the pastry and the filling is a nightmare for me. Burnt fingers was the result. I always do a cold start now. The only other way I think a reheat of the piemaker would work for "me" is if I get out my pie tins in the back of the cupboard and assemble the pastry in theme and then put in the frig and when ready to cook take out pop in the piemaker and then add the cool/cold filling.

RIGINAL
RIGINAL · Pie Magic PM4800 (Traditional Size 4 Up)

Does anyone have a method for cutting the pastry so that there isn't so much waste? Can only get one top and bottom from 1 sheet of pastry!

Charlie
Charlie  

You can join sheets together using a small overlap, the join should disappear when cooked. I have read that some people just cut squares and mould them into the base. You might even consider a pasta machine to run any excess dough through if you find using a hand roller tiresome. You will end up with a sheet that is just wide enough for the pie maker.

Cam
Cam · Pie Magic

I forgot to pre hear the pie maker. What will happen ?

Andrea Tassera
Andrea Tassera  

Never tried really, but I guess it might just take a bit longer to cook? Maybe just keep an eye on that

gypsymaggie
gypsymaggie  

Hi Cam, I never pre heat the pie maker & my pies turn out great.

chris
chris · Pie Magic

Does it radiate heat downwards on the bench? How did you over come this, if it did.

Andrea Tassera
Andrea Tassera  

I never had that issue.

Andrea F.
Andrea F. · Pie Magic

Can I make only 2 pies in my 4 pie maker

gypsymaggie
gypsymaggie  

Yes, you sure can. I made 2 vanilla slices last week that turned out great.

gregg r.
gregg r. · Pie Magic PM4800 (Traditional Size 4 Up)

Could someone please tell me What the wattage of this pie maker

gypsymaggie
gypsymaggie  

Hi gregg r, I just looked on the back of mine & it says 1100 - 1200 W, hope this helps

Sunbeam
Sunbeam   DM   

Hi gregg r, The wattage is between 1100-1200 watts. Thanks

gregg r.
gregg r.  

Thanks HEAPS

rehandra
rehandra  

yep, just turn the product over

Lucky27
Lucky27 · Pie Magic PM4600 (Family Size)

Just love my pie maker, can you use blind bake marbles to ensure base is baked correctly, browned etc. can I buy replacement pastry cutters. Lost when shifting house?

Sunbeam
Sunbeam   DM   

Hi Lucky27, Yes you can use blind bake marbles & yes we do have replacement cutters the part number is PM46002 & you can find this on big warehouse spares attached external link  Thanks

Kate M.
Kate M. · Pie Magic

My pie crusts are tough, short crust on bottom and puff on top have same consistency. Puff not flaky at all. Same brand I’ve been using to make without. Any tips?

Sunbeam
Sunbeam   DM   

Hi Kate, There is a wide selection of ready rolled pastry available in your supermarket freezer, such as shortcrust, puff, butter puff and wholemeal pastry. These pastries all give great results and are handy to keep in your freezer. Due to the high fat content in pastry there may be some oil seepage from the pies during the cooking process. This does not affect the quality of the pies. Therefore we recommend using Light Puff Pastry for the top combined with a Light Shortcrust Pastry for the base. For a more buttery taste use butter puff pastry for your pastry top combined with a shortcrust pastry for your base. This combination is ideal for desserts. Homemade pastry can also be used. Hope this helps. Thanks

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