I never received the product. Many calls, a voice message and emails were sent. Opened up a dispute PayPal refunded my money. Very disappointed. No communication apart from receiving the invoice.
Great Sauna and service
I bought an LED Sauna last week. The product was great. It really got up to a nice hot heat and was very relaxing to use. Boris was fantastic to deal with.
Amazing Portable Sauna!!
Amazing product, everything as pictured and described!! Super FAST shipping arrived within 2 days. Easy to set up & pack away when not in use! Very happy with the product and will look at buying another Sun Dynamica product when the time is right!! 5 stars!
Go for it.
Suffering from an autoimmune disease I'm always chasing natural methods of taming my inflammation. Boris was very helpful before purchasing the product, getting back to me within hours. I was really indecisive, and (with no pressure) he helped me decide which model was best for me - the delux 102A.
I was impressed when the quality when the sauna arrive. I've used it every day or every second day since it arrived. I had been previously booking into a local dayspa and this is so much more convenient in my own home. I have it set up on a spare si...
Best portable sauna on the market
I recently purchased a sauna from Sun Dynamica. Boris was extremely helpful in talking me through the features and the differences between the models and I decided on the Deluxe– SUN 102A sauna.
Despite the size and it coming from interstate, I received the sauna within 2 days. It was easy to assemble and has a very elegant, clean and compact design. I have been using it on my living room floor while I watch TV or just laying down and relaxing with light music.
I normally find it very hard to unwind and this lie down sauna really calms my nerv...
Arrived the next day! Very easy to set up and pack away for easy storage. So happy with the service and product! Worked really well for my first sauna! Thank you Boris
This could be the single best health item I have ever purchased. If you are looking, for an affordable machine, to do mild hyperthermia in. This is the one. I struggled making the decision, to spend less on this due to others saying their more expensive options were the ONLY way to go. The sales guy was great and the product is still functional 6 months later. I'm quite happy with it, and the warranty period is excellent.
Loving it so far!
I called the number on the site before purchasing, and spoke to Boris, who was really helpful with my questions. To be honest, I'd done a lot of research over a couple of years, and already tried a salon wooden stand up sauna first. I didn't like breathing in the hot air, and sitting up, plus didn't really have room for one in my house, so this seemed like a good option. Also, I didn't like showering at the salon, getting there etc and figured this will pay for itself in a short time. So far, it's fantastic. It arrived from interstate in litera...lly 26 hours from purchase, I couldn't believe it, especially with shipping usually so slow right now. Took me minutes to set up, and I was in the sauna within half an hour. I was a little sceptical about whether I would work up a good sweat, but after about 15 minutes it started happening, and my first session was 40 minutes, Felt fantastic afterwards, invigorated rather than exhausted, which I normally do after a good run, but with still the same feel good endorphin feeling. 2 year warranty so that's good peace of mind, and within Australia. I'd say go for it. I took ages to decide, as it's a pretty big purchase, but it's an investment in your health.
Best present to myself EVER!!
I am completely in love with my new sauna. It arrived within 2 days. So simple to put together and use. I have used it everyday since I got it and have 40 minutes of bliss!!
Boris was so knowledgeable and helpful The dome sauna is exactly what I had been looking for, works amazing, arrived in 2 days and at a great price. Thank you
Taking detox to another level!
My sauna arrived within two days of ordering it. I’m very pleased with the product and have used it every day since I got it. I love that it’s so easy to use.
Can't stop raving about my new sauna all I can say is Wow !!
My joint pain has gone after months of therapy. I’m sleeping better and training at the gym again all after 2 weeks of using my new infra-red sauna . This sauna is so easy to use that i use it multiple times a day .
Fantastic sauna and customer service!
Am so glad I purchased this sauna. It has been a god-send! Relaxing, refreshing and just what I need to detox! So easy to use and the fact that it is portable has made it so easy. Boris and the team were so helpful and quick to reply and the sauna arrived within 36 hours of ordering. All round fantastic service I would recommend.
Excellent product with one minor but irritaing design defect
The product is excellent all round, the one defect is that the cables connecting the control box to the unit are too short. An extra metre would solve the problem. The cables only just reach far enough to get the box next to you. If you want to get out on that side they are in the way. For the price I paid I can live with it, it is otherwise an excellent product. Seems a shame that this little bit of skimping has arisen.
very happy with the sauna, it has been a good investement thus far. Deducting one star because the control box is quite noisy, loud clicks indicating the change in temperature throughout, even with headphones on it is still audible.
otherwise a great product, highly recommend it.
Questions & Answers
Hey, I purchased a delux sauna. However I haven’t received a tracking number. I have tried to call the 1800 number, multiple times. No one is answering, therefore I have left a message with Boris along with an email.
Can anyone please share their experience or the process.
Considering I live in Melbourne, I should have received my purchase.
That’s terrible Prim! Something very odd is going on. I’ve been trying to contact them too, as I want to purchase one but their website says they are on ‘back order’. Perhaps they have gone out of bus...iness?? So frustrating as a friend recommended this brand :((
Hi Jasmin. Please do not place an order until you hear from them. I had tried contacting them on Facebook, Instagram, email and phone. I was happy that PayPal refunded me.
The reviews are outstanding however, I too feel like something has happened.
Hi, how easy the sauna to clean, or keep clean? Can you lie on a covering like a towel to help keep it clean or would that be dangerous or make it not efficient. TIA :)
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