Best Saunas

Disappointed – I never received the product. Many calls, a voice message and emails were sent. Opened up a dispute PayPal refunded my money. Very disappointed. No communication apart from receiving the invoice.

We’ve had the everglow saunas now for 2 months and our members absolutely love the quality of them. We’ve had a relationship with MHC now for 4 years and we wouldn’t buy our products anywhere else.

Really easy to set up and use. There were some issues initially with my order, however, the customer service was amazing, and the staff sorted it out… Read more

very quickly. After using it, it has really helped with my recovery, and is very convenient to use at home.

A great company , a great product, highly recommend – I felt compelled to write a review about Sunstream saunas . This is a follow up to our initial review that is a testament to great customer service… Read more

not only at time of sale but after the sale to ensure customer satisfaction. Great to see a company that stands by its product both before and after purchase. Unfortunately we had a couple of small issues with our sauna and as an Engineer I know these things can happen and after speaking with others we know who have a Sunstream sauna our small issues we very unusual and not a common occurrence. Mark who looked after us was excellent and it is a testament to the product and customer service I would highly recommend purchasing one of these saunas. In fact we are still recommending these to all our friends. My only regret is we did not opt to have ours replaced as we do miss it and now looking to get another. Happy to recommend to anyone looking to buy an infrared sauna Thank you Mark

I run a small gym and this has been an epic addition. James was super helpful. The unit came fully protected, speakers work a treat, and the Smart Life app is a game changer. Looking forward to offering plunge sessions too.

Sauna worked great for the first month or two then the intermittent turning off and tripping the electrical outlet started happening, now just over… Read more

the the yearly warranty and the timer counts backwards by itself and turns itself off. So I reached out to recovery zone for a replacement or repair and because had just gone over the yearly warranty I was offered a new one with a 30% discount. Steer clear of this poorly made rubbish. Definitely go with another brand.

I purchased the Heat Pod in August 2024 but didn't have many opportunities to use it initially. I only began using it regularly about a month ago,… Read more

approximately 2–3 times per week. Despite such minimal use, the unit has already failed. The top section of the blanket no longer heats at all, and the maximum temperature now reaches less than 30°C, even though the highest setting is 85°C. As a result, the Heat Pod is no longer fit for its intended purpose. I contacted customer service and was advised that the product has been discontinued. Although I understand the warranty had expired by four months, I was disappointed that there were no repair options, replacement parts, or goodwill support offered. Instead, I was given a 20% discount to purchase a new unit. What made this even more frustrating was that the company was already running a 20% EOFY sale on its website at the time. In other words, the "special offer" was no different from what any customer could receive, so it did not feel like a genuine attempt to resolve the issue. For a product at this price point, I believe it is reasonable to expect it to last much longer than this—especially when it has only been used a handful of times. A premium product should offer both durability and reliable after-sales support. I'm disappointed not only by the product's premature failure but also by the lack of practical customer support. A repair service, replacement parts, or a meaningful goodwill gesture would have demonstrated confidence in the product and commitment to customers. Unfortunately, based on my experience, I cannot recommend this product. If you're considering purchasing one, keep in mind that if it fails just outside the warranty period, you may have no option other than buying a completely new unit.