Do not order, scammers. They always say it hasn't been paid. https://ausupervapestore.com.au/cart-2/
Order 3 x vapes and charged me $130. Then stuffed around getting them delivered. Then delivery driver confirmed I required to pay a safety insurance deposit of $200 before deliver and this whe. I questioned it with the merchant he confirms it’s only for first time customer. Then back.
SCAM...Minimum order $200 No confirmation of payment email. Blocked after asking why I hadn't received a confirmation of payment email .
Waste of time – Advertising products as available, but then ask to swap them for other less quality products due to “delays”. After requesting a refund got told a no refund policies exists - it doesn’t anywhere on their website and they couldn’t provide one when asked. Ends up being sent random vapes we didn’t request instead of having a store credit and waiting for the ones we wanted to arrive. Won’t be buying from here again.
Bad customer service – Use to be great but have gone down hill very quickly no customer service says to state what flavours but what's the point cause thay just send the stuff thay can't get rid off won't reply to text calls or emails now DO NOT RECOMMEND
Incredible customer service!! – I ordered the wrong coils. I emailed and axle got back to me in less then 24 hours. Rectified my issue and refunded me immediately. Couldn’t believe the standard of customer service that he provided and I will mixer definitely be using this shop again! Thanks axel
Do not order online,postage speed is ridiculous – I put an order in on the 16th of august,expected delivery was suppose to be the 19th,it is now the 27th of august and still have not got my order,it's only got to come from Queensland to Newcastle,I ordered from mixology in New Zealand on the 23rd of august and already have had it delivered on the 27th 4 days later,3 weeks delivery to come 8 hours down the coast is unacceptable,who knows I might not even get my order absolutely ridiculous
Fabulous Business!!! – Magnificent business. Professional. Fabulous communication. Supportive for a baby-boomer & definite cigarette alternative with E-liquid. Axel is my new bestie. Highly-recommend.
Stolen money – I ordered an oil last Wednesday, it came Friday but that's not my problem. My order came to $23.15 incl shipping, today I was charged another $8 for no reason.
Bad Dispatch Times for Stocked Items – Ordered a product online and been over a week since made the order still haven't dispatched or emailed with explanation. Tried contacting to get an ETA but haven't gotten a reply yet...prety sad
Best Vapes and Amazing Customer Service! – This store has a huge range of vapes - something for everyone. As a bit of a novice, I needed some assistance so sent off an email. Within minutes, Axel called and went out of his way to help me. By the end of our conversation, my problem was solved and I had a new best friend. He could not have been happier to help me. They have a customer for life because of this! Thanks Axel !
This is what every smoker needs – Great service to to solving problems with capes. And it is a great way to leave smoking. Buy once, you will buy all the time. You can depend on them, that sure.
Terrible service. Never again! – First time user of Super Vape Store and I ordered a 5 litre 50% PG/VG mix. I paid Super Vape Store directly two amounts: $49.00 for the product and $20.00 for the shipping. The product went missing in transit. I contacted Super Vape Store and they washed their hands of it, leaving it for me to chase up Australia Post for tracking and refunds.… Read more
Other suppliers tend to provide the service you've actually paid them for. If it goes missing, they'll chase it up and sort it out. Not Super Vape. So I urge anyone to look elsewhere for their product as others provide the full service that you've actually paid them for, including chasing up any shipping issues. I'll certainly never give Super Vape another opportunity to disappoint ever again. There are other vape suppliers that provide much better customer-centric services out there. I'll stick with them.
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They made a lifetime member out of me – They have friendly online staff and even go out of their way to fix mistakes you made in an order. Will always buy from all the time. Thanks you heaps.
I do not like – Attention, do not take these three products supervape, banana, fragola and pesca. They have a taste of cardboard, they suck. I have contacted them after having purchased more than 100 dollars of goods, and meet I can accredit you 10 dollars! This is a vile behavior. Be careful. 10 dollars buy you a sandwich from mcdonald, I give you gift io. Ahhhhhh
Juices are rubbish – I recently ordered 8 flavours and some 120 ml bottles, of the 8 there was two that were ok but the rest were weak as p^^s and a waste of good money. A few flavours didn’t taste anything like what was on the label and some were recommended to use a 15% mix and still rubbish, I recently asked are they new to the market because hardly anything had… Read more
reviews and they said that’s because we always update flavours so in other words we can’t get some right and if you suddenly like something well that obviously could change, never again SVS. Plenty of places with genuinely good flavours
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