Target Australia Questions & Answers
VerifiedHow come, according to your customer service people via phone and live chat - they - your customer service people do not have a supervisor? I was also informed that Target DO NOT HAVE Customer Service Complaints Department for online shoppers? Your online ordering service is very disappointing AND there is no contact person to complain to when your telephone and chat customer service personnels can not resolve the problem of customers. That's frustrating for us.
i ordered and paid for 2 pairs of trousers and 2 shirts online 15 days ago why have they not been delivered to e matthews at the given address.
Been over 3 weeks and I’m still waiting for my item too
Why complain in the question section of a review site that is not monitored by Target?
if the review site is not monitored then how are you answering me ? enough of this. if the goods are not received shortly i wish the money paid to be returned to my account the number which you have thank you E. Matthews.
i have sent you my answer .
Suggest you reread the question panel for the obvious answer to why I responded :(
Can we purchase vouchers for my granddaughters to spend in target?
In the middle of an order and then it said access denied good. Grief
I don’t think that being denied is ‘good’. Anyway thanks for the information.
I’ve had the same thing happen a few times
Had this happen multiple times. Seems to be when I use lots of browser tabs or spend over an hour on the site. From what I read, many websites use a third party service that temporarily blocks 'suspicious IP's'. The one Target is using seems to be over zealous.
I too have had access denied in the middle of another buy - not impressed!!!
Is it possible to exchange bras bought from target. I have my reciepts
Underwear is excluded as per their website despite recEIpts.
for the correct answer ask the store
No
Poor customer service at Target Wollongong store. I was given a present for my birthday by my daughter and she purchased at TargetI needed to exchange size. Went to front counter of store to ask to exchange , they sent us to back of store to click n Collect counter? Why am I sent to another counter? Then had to wait again for service! Then staff girl tells me I need to organise a store credit card? Huh? I’m only exchanging one size top for another size which was right there hanging on the rack. Why can’t they exchange the top there and then ? Instead put customer through a system to be tapped on their system to create a plastic card to just exchange a top for the next size up?? Seriously very frustrating and complicated system which seems to be a new one! Making customer s wait longer. Especially in Christmas time when ppl are busy!! Why ,Target are you encouraging more plastic in our consumer world? Not happy
My daughter received swimwear from Target for Christmas. After wearing them only twice, the bottom and bust area are beginning to pill and the little slivers of elastic within the material are popping out (as they would on older worn out bathers). As they have been worn, and I no longer have the receipt, am I able to exchange them as they are obviously of very low quality (considering what they cost)/faulty? Thanks
Ask the store
Only Target can answer
When will u be getting the bluetooth earphones back in I bought one and they r great and affordable i want to get a couple more for xmas for my kids i am not the only one who wants them alone of ppl have been asking for them too plz get back to me on this
Which ones?
How do you read customer reviews for products on the Target Website..... something seems to have changed because even though a product might be listed with yellow review stars with a number in brackets to indicate how many reviews it has had, these customer reviews are not showing on the product page. Does anyone know whether I should be able to read these reviews? I like to read review to help me choose products.
Yes, I have emailed them. Still waiting for an answer.
Firstly to Anyhow. Please don't be condescending when you answer questions. I do know that I should ask Target and I already had, but I thought it wouldn't hurt to discuss this with other Target reviewers in case they have had the same problem. I thought that was the part of the purpose of having a Product Review site. Also, Other customers do often answer questions.
I have just discovered the problem was a compatibility problem with my Firefox Browser which now has been fixed. It was not showing some content (ie the reviews in this instance) on the product description pages. I hope this will help someone else who experiences this problem. I logged into my Firefox account and made sure it was updated and bingo, the reviews appeared on the product pages!
Thanks for changing your answer Anyhow. That's much more friendly and helpful. Yes, it's all fix now. At least if anyone else has this problem they might see this conversation and know what to do.
I bought an item from Kmart doing click and collect, turnaround was 3 hours. Why does target take a minimum of 3 business days especially when the purchased product is in stock at the store item will be picked up from?
Target will respond
Target don’t respond here. Contact them directly for an answer
How do I order and pick up at a store near me?
Use their website
What has happened to boys clothing with Target? It used to be the store to go too, not anymore. The range has gotten small and good luck trying to find good quality clothing for age 10 -12 years old. The buyers for target need to be reminded that boys are just as important as girls and that boys have as much right to choice of clothing as the girls do.
Suggest letting them know directly rather than via a Review site
I am looking for weight scales recommended by choice last year. Target PT-705 . Can’t find them in your current range. Have they been replaced by a similar model?
Ask them directly rather than on a Review site
Is it true that Target does not do a refund on swimwear with a receipt and all tags?
Yes. I learned this when I tried to return a swimsuit I'd bought for my daughter, still with tags attached and I had the receipt. Apparently it is a health issue.
Well yes, and your age is??? All the germy disease filled and infectious and internal and external parasite containing parts of your body are in contact with those garments. And you have not figured that out yet? Fabric that is in contact with your blood, urine and fecal matter, is now going back to touch other peoples bits. Like what you have in your drawers, may not be what other people want to be bringing home in theirs. And you don't get issues of infectious diseases and basic hygiene? Like how old are you? Seriously.
This is not a nice answer. This lady has every right to presume she can return swimwear. I have ordered multiple swimwear items from other companies and have been able to return them no problem. You are supposed to try them on with while still wearing underwear. As a buyer you should wash most things before you wear them anyway. Swimwear can be very expensive and it is difficult to know if it will fit correctly when buying online. Target should be allowing returns. I am glad I have read this, I shall not be buying swimwear online from Target!
The conditions and exclusions are clearly listed in their (and many other company) websites so should not be a surprise
How long does an in store refund to my bank card take to show in my bank account?
Same day
Usually same say if your bank is the same as the merchant's. Otherwise, maybe 3-5 days.
It can take a few business days, up to a week or so.
These days, it's a lot faster. Refunds back to your card should show up same day in your account, but can also show up the next business day.
Has anyone else had issues fitting into targets dresses? Im a standard size 12 and had to buy a size 16 and i only just squeezed into that
Hi there, never had problems you describe. Perhaps its the item make. Contact them directly to resolve.
I usually find their items on the large side. I'm a size 8 in pants and size 6 was too big in one instance.
Has anyone noticed changes in womens pant size?
No, but as I take a size 8 I cannot really say. I have noticed that women's pants are not as tight as they used to be, especially the new Asian ones they have been changing the ones we usually buy to. I am not prejudice it is just the way I see women's pants at the moment.
Regards,
I think the Target women's pants sizing is possibly more consistent than their women's shirts. If anything they might be slightly bigger than a few years ago. I bought a selection of (ladies) linen shirts early in the summer 2014 season and despite the little red tag announcing Target had fixed their sizing issues I found the sizing to be all over the place within the same shirt style but in different colours. Men's business shirts are definitely smaller though. I had to go up a size for my husband's shirts and even then the narrower cut across the shoulders in some styles still didn't fit.
Are target suitcases any good?
I can't answer that as I have never bought one.though if you want to find out you are probably going to have to buy one
I wrote a comprehensive review of your store which I visited at Eastgardens, NSW,, Also cut out the request for telling about my experience but not sure if my comments were sufficient to enter me into the $1,000 Target Gift Card?
I used to shop at Westfield eastgardens when I was staying at my brothers house for.a few.weeks though unfortunately I can't answer that question
You could try contacting target headquarters or online WWW.target.come.Australian on the internet or you like
I shop at colac Victoria target.and the staff are very helpful. we do not have a lot of clothes shops in colac and find it difficult to find modern and fashionable clothes in sizes 16 18 or 20. a lot of us want to buy in colac as we are in our 70,s and cannot buy the fashions that are in geelong,vic. stores. a they do not come to the target store in colac. can you re think your ideas and look into helping update with lovelier clothes. as we want to feel good in our outfits. please help . Lorraine G.
I have always found that Target staff are happy to obtain anything that is in the catalogue, and not in store - from other stores - you may just have to wait a few days - I am in the same boat living in a rural area and although not in my 70's am time poor
Have you tried shopping with them online on the internet / see if that helps
I am trying and trying to enter my rceipt number.No way..Is this right website to do it?
Cant find it either
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