1 review
I had purchased a Technika extendable 60cm ceramic cooktop for a recent kitchen install. I purchased this product for a few reasons, the 5yr warranty, the look of the appliance and the ability to extend the cooking zone to accommodate my larger pots and pans. I have found with the few times that I have used it that having it on the highest setting is that it doesn't get to a rapid boil at all, it maybe gets to a med to high simmer at best, even then it takes a while to get to that. I previously had a Westinghouse ceramic top upright oven and it was brilliant, got to temperature very quickly where this 1 doesn't unfortunately. The other thing I have noticed is that how easily pots and pans slide around on the cooktop, no issues with sliding with my previous oven. I am still getting used to the touch panel and reminding myself to lock the panel before wiping it down after use as it turns on when touched. I do like that feature as I am not a big fan of pulling the control knobs off to clean as i have had them break when removing them. I purchased my product for $599 which is quite reasonable.
Purchased in at The Good Guys for $599.
Good morning Tania Thank you for taking the time to share your detailed feedback. We appreciate hearing both the positives and areas where your experience has not fully met expectations. We're pleased to hear that you chose the Technika 60cm ceramic cooktop for its design, extended cooking zone functionality, generous 5-year warranty, and value for money. It's also great to know that features such as the touch controls and easy-clean surface have been beneficial in your new kitchen. Cooking performance can vary between different models and cooking technologies, and we understand how disappointing it can be when the results are not what you anticipated. We also appreciate your comments regarding cookware movement on the glass surface and the learning curve associated with using touch controls. Your feedback is valuable and will be shared with our product team for review. If you would like assistance in ensuring your cooktop is operating as intended, our Customer Care team would be happy to discuss your experience further and provide any available troubleshooting guidance. We will reach out to you. Thank you again for your balanced and constructive review and for choosing Technika.
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Good afternoon, thank you for your review, if you could please email us at advanced.support@glendimplex.com.au, to discuss this matter further. thanks