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some of the function you have to connect to your phone or bluetooth or Wi-fi . such as alarm of speed camera ... and most of time Go 620 doesnot connect well. you have to restart again. that stupid and waste time. if the GPS have to through your phone to active speed cameras and some others functions, why we need it . just use your phone.
Purchased in January 2018 at JB Hifi Home for $299.00.
Is a great device even in spite of the massive fails it had with iOS 13
This device is great, I do agree about the laggy keyboard, terrible voice recognition and failure for tomtom to connect to iPhones on iOS 13. But now it works perfectly, since the iOS 14 update, it now connect back to my iPhone, to combat the laggy keyboard I use their app MyDrive to send addresses to it. Mainly I use this for traffic and tomtom has hands down the best traffic system, I love the ability to see the time of each delay and intensity. This device could definitely use a faster processor and better battery as it lags quite a bit for ...simple tasks and the battery is hopeless without a charger. I am glad this comes with unlimited maps and speed cameras, it also never loses my location and speed is very accurate. However, some of the speed limits on its mapping system are completely wrong and I’ve requested changes and still nothing. But overall I rate this a 4/5 for its use as a GPS, wireless updates, phone calling and traffic display, it’s other features, not very good.
Purchased in February 2020.
how to start your 620 gps when it won't start
plug in your gps and push the start button and hold it in 2 to 3 minutes. Thats what I did with my 620 on a hunch and it reset itself and started up. Try it.
Purchased in July 2017 for $249.00.
I bought my 620 on 22/11/20 and it has stopped working in 3 months. It won't power up at all. I have tried multiple other power sources but it remains dead.
Purchased in November 2020 for $209.40.
Very happy the maps are really good. I have free updates for both maps and speed cameras, both work well. The GPS strength is good. Works well wherever I go.
I have had the device for 2 years and all of a sudden it wouldn't turn on, black screen, nothing. I checked the Tom Tom website and tried the on-line help - absolutely useless, no info at all. Looking at this site I found my answer, just hold the on button (at the rear of the device) for about 30 seconds and it came back on - not sure why Tom Tom couldn't do this - hopeless support Tom Tom.
Rubbish. No telephone support. No Email support.
My tomotm not starting. I could not able to contact them. No telephone support. No email support. If this unit not working, you have to dump it in a bin.
Purchased in September 2020 for $250.00.
Not the quality of the older models
My go 620 is a nightmare . Cant get map updates, Sick of replacing suction Caps it keeps falling of windsreen. When working it was good , but no good when it falls off the screen and cant updatew the Maps. It came with a lifetime free maps
Purchased in June 2017 at Harvey Norman for $289.00.
Support non existent.
Was advised by tomtom that my unit was due for up date.
Up dated it. Now it wont even turn on.
Have tried to contact tomtom support, total waste of time.
You can only deal with a virtual moron.
Wake up tomtom, people want to get help from a real person.
You have lost me, will not replace my tomtom with another, l will buy a Garmin.
Purchased in August 2016 for $250.00.
Pisspoor never again tomtom
Unable to update maps , constantly freezes , can’t log into any other wifi, can use tomtom go app as it only wants to use wifi and not work via a USB connection
Updating your Tom Tom gps what a crock fix your nonsense and make it user friendly please
GPS says it’s connected app says connect your device ... not the headache one expected when you bought it ... guess that will teach me for being a Cheapskate... should have rather forked out a few bucks more and bought another Garmin...
Purchased in March 2018 at JB Hi-Fi for $200.00.
Doesn’t work properly with the app and Bluetooth connectivity is bad particularly with ios.
Even inserting lorry dimensions it will send you under a low bridge so don’t trust this gps and on top of that sometimes the routes that comes up make no sense why take B roads when can be done quicker and easier on A roads and motorways.[
Purchased in December 2019 for $219.00.
Tom tom 620 professional just stopped working
bought my Tom Tom in march last year .. now wont let me reset it also will not charge .. the page sends me to reload the tom tom ap ..but doesn't work
Purchased in March 2019 for $245.00.
unable to obtain traffic information
Have had a tomtom replaced because of no traffic.. now have a tomtom 520 and 620 and neither receives traffic through samsung s9 phone.. phone and gps has been set up under guidance of tomtom support... and several times following same procedure by self.. work great in loungeroom but 2 k's up the road it drops out..
cant be a black spot cos tried resetting at different locations during 217K trip NSW/QLD still no go.. otherwise device is great
Purchased in August 2019.
- GO 620
Not even usable. Cannot believe such a thing exists. It is terrible.
It says you can connect the GPS to your phone, well naturally you think you can google stuffs on your phone then transfer the address or the route, but you are wrong, you cannot, you can only use TomTom app to search addresses which doesn't use Google, and virtually has no information about medium or small business, or inside camps addresses.
They removed the Sims from GPSs, now TomTom GPS cannot get traffic information without connecting to a phone, and their app should run in background which is terrible, drains the battery, keeps showing no...
Purchased in December 2019 at TomTom (Directly).
Hate to be a tourist using this
1-2-3 ok, easy.good
4 Travelling down a main road I know well destination very close after turn off. after 1 klm TT says turn right (ignored) do a u turn (ignored) 2klms later, turn right (ignored) 5Klms later turn left (ignored) % klms later turn left (ignored) Proceeded to destination ok. Via 52 had no problems
Purchased in November 2019 at TomTom for $249.00.
Questions & Answers
My Tom Tom Go 520 has just died on a 40degC day in Australia. Is heat a problem with these devices?
I have not had a problem with heat.
But could not recommend tomtom as there is no help when youhave a problem, in fact, my problem was caused by tomtom and could not get any help.
I purchase a garim to replace the tomtom, as they have a phone service in Australua.
Mine died last Sunday (29thNov20)about 11am(mid 30's) after stopping car for just 10 minutes.........working immediately before .....then would not restart in car .......nor on TomTom My Drive Connect when I got home.............only 18 months old.........support lacking....logged email request.......still no answer. ..........appears to be a common problem with 520 short life..........failure to restart.......TomTom should recall product...replace faulty units ............12 months warranty...........does say a lot.............sounds like they don't have confidence in their own product.......(much like many others)
Thanks, sounds like a common problem.
Why would my TomYom die when stored for an extended period.
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|Category||GPS Navigation Systems||GPS Navigation Systems|
|Features||Free Map Updates, Google Assistant Integration, MicroSD Slot, Siri Integration and Voice Control|
|Battery Life||1 hours|
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