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TomTom Rider 400

TomTom Rider 400

2.0 from 11 reviews · View Statistics
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Reviews

  • Build Quality
    2.5 (2)
  • Value for Money
    2.5 (2)
  • Ease of Use
    2.5 (2)
  • Battery Life
    2.5 (2)
  • Route Choice
    3.0 (2)
  • GPS Location Accuracy
    4.5 (2)
Previous
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CompuLit
CompuLit
  • 3 reviews
  • 2 likes

Good as a paperweight

published

I have had every component of this (except the screen) replaced and it still does not work, it never has! Support aren't easy to communicate with and mine is still sitting in a bag doing nothing. From the day I bought it, the GPS did not and still does not charge. In the end I gave up, as did every mechanic who tried to install it. Nobody in 3 states of Australia could make it charge/work.
Just useless!!!

murriteacher
murriteacherSouth East Queensland, QLD
  • 6 reviews
  • 5 likes

Rider 400 perfect for sports cars too.

published
Dan B
Dan B
  • 6 reviews
  • 3 likes

A resilient but incredibly flawed GPS

published
Tezza
TezzaCanberra 2600, ACT
  • 3 reviews
  • 3 likes

Not user friendly

published

I have spent hours trying to use this. I can't work out how to import maps from Google maps, and it has so far defeated me trying to set up a route on the device. The screen is touchy and just when I think I am getting somewhere it takes itself off somewhere else. It doesn't even recognise some addresses I try to search for. I am fed up with this thing. Needless to say I should have bought something else.
I was hoping to use it for adventure riding, but I can't even use it to get to the start of the dirt!

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Tim
Tim
  • 2 reviews
  • 6 likes

Poor mapping

published

Don't buy a rider 400 to use on a adventure bike.The dirt road mapping is either non existent or very inaccurate.I complained to customer service!,they said there had not been enough complaints logged to do anything about it.And you cannot use another brands map on the device.Should have got the Garmin.Tim H

Des
Des
  • 5 reviews
  • 3 likes

Worth throwing off a bridge

published
AJS
AJSMelbourne
  • 6 reviews
  • 2 likes

Great GPS & Service

published

Had mine just over 12 months, I have power supply to the unit but it keeps "going to sleep" even when fully charged. Screen blacks out and then 5 mins later lights up again. I have reset it 4 times and still an issue. 12 month warranty isn't long enough for such an expensive product. $700 is a lot to pay, I was very disappointedh however, TomTom were great, they rectified the problem even though it was just out of warranty.
Great Customer Service.

Purchased in July 2016 for $700.00.

Build Quality
4/5
Value for Money
4/5
AJS
AJS

I would just like to add, TomTom have been great, I contacted them and the replaced the unit, problem still occurred so they replaced the cradle. Now it works perfectly. TomTom were great even though it was 3 months out of warranty/

Stu7
Stu7Greater Melbourne (Inner), VIC
  • 9 reviews
  • 7 likes

Poor customer service

published

Purchased in January 2016 at Ryda.com Online store for $600.00.

Build Quality
1/5
Value for Money
1/5
Stu7
Stu7

Hi there,
Just an update, i recieved the call back from Tom Tom and the brand new unit finally arrrived.
Stu

Stu7
Stu7

Update the replacement device has also shown signs of condensation and flickering screen, Stay away from this device is my recommendation. Cheers - Stu

Stu7
Stu7

Update the replacement unit has also shown signs of moisture behind the screen and flickers, suspect it will stop working soon. would not recommend this device. Cheers - Stu

Paul
PaulNambour
  • Verified

No good for adventure riders

published

Have had the Rider 400 unit for nearly 12 months, and it continually loses satellite coverage in state forests and national parks.
In open areas it works well and maintains satellite coverage, but once you go under a few trees that's it. In other words it can't be relied upon to get you home from the bush, and you can't rely on it to maintain coverage in the forests. A mate with a Garmin was with me last ride, and he had perfect satellite coverage the whole trip, whilst my Rider was continuously losing coverage and useless. I've just ordered a Garmin.

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Acko
Acko
  • 2 reviews
  • 2 likes

Limited accessories available when purchased 3weeks ago

published
jkgfjdgf
jkgfjdgfCanberra 2600, ACT
  • 4 reviews
  • 1 like

TomTom Rider 400 is not too bad... but could be a lot better

published

Questions & Answers

HarisG
HarisGasked

Can I select my own stops/route along a single trip?

1 answer
Stu7
Stu7

Yes, you can plan your journey adding whatever stops you want.

Cheers - Stu

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Details

CategoryGPS Navigation Systems
Price (RRP) $599.00
ConnectivityBluetooth
FeaturesFree Map Updates, MicroSD Slot and Voice Control
Battery Life6 hours
Dimensions 88.4 x 136.8 x 30.5 mm
Weight0.28 kg
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