I am beyond annoyed. Spent $80 ONE month ago!! ONE MONTH! To buy this for my daughter who has chronic athsma and it helps her at night and it stopped working and tripping our power!! DO NOT RECOMMEND
Purchased in August 2019 at Cockburn gateway chemist for $80.00.
Waste of money! Rubbish
Bought this vaporiser over a month ago and it has already short circuited and does not work. Spent $60 plus $10 for the vapour steam and cant even get a replacement or refund because I do not have the proof of purchase (receipt) anymore, even though I have my warranty! Was the only thing helping me sleep with congestion and now there goes my hard working money down the drain! Should have studied reviews before purchasing as this is a common occurrence with Vicks products. Bloody terrible and will never purchase any Vicks items again! So disappointed and frustrated!
Purchased in August 2019 for $60.00.
Vicks Steam Vaporizer- Stay Away from this Product
Product Review:Initially all went well for 3 Nights and then started tripping power.
Cutomer Serivce:The Customer Support Team also doesnt get back to you when you send an email with proof of Purchase asking for refund. Horrible Service and Product.
Purchased in April 2019.
Worked great for a few months....then started tripping the power.
Worked great for a few months....then started tripping the power. Would not work on any power point. Something I don't want to deal with at 3am while the baby is sick.
Was great , but can’t use as it trips my power :(
First time I’ve ever used one so went for the trusty Vick’s, loved it but have only used max 10 x and now he shorts my power. Which is really frustrating as I have a very congested 5 month baby girl who has not been able to sleep and this mumma needs sleep too and it was the only thing that helped and now it’s broken !
I’ve been using this the last couple of winters, since my son was a baby and it’s amazing, perfect for young ones, easy and soothing to medicate children when they are seeing , it’s a life saver, so quiet, fast working , long lasting. I am very surprised at the bad reviews maybe they got the old model
Steam Vaporiser Tripped House Circuit Breaker Dangerous
Bought this steam vaporiser and used it for about 2 years and still working until middle of winter season which was quite disappointing. It kept tripping the house circuit breaker many times. It is very dangerous and can damage the house potentially!! This item has 5 years warranty but if it becomes faulty, claiming the warranty process takes forever!!
I rang them up and spoke to Jenny whom informed me to fill in an email and provide the proof etc. [name removed] was in charge of this issue and advised me that a replacement unit has been sent....It has been 3 months now yet I still haven’t received my replacement unit. I have called [name removed] many times, left voice mails, emailed him and yet no responses and no pick ups on the calls. How ridiculous. I need a replacement of an actual steam vicks vaporiser that works as it helps my baby sleeps better throughout the evening. Very disappointed with very bad customer service done by Vicks.
Purchased in July 2017 at Wizard Pharmacy for $52.99.
Best purchase I’ve made!
After my baby spending nights awake from coughing and not being able to breathe I purchased one of these vaporizers and I am so glad that I did! No more sleepless nights when my little one is sick. It’s so quiet, sometimes I have to check if it is even on, not sure how some reviews say it sounds like a boiling kettle (which made me weary about buying it) because it doesn’t. Seriously a life saver!
Yet another unit tripping power....
I bought the Vicks Warm Steam Vaporiser less than 4 months ago to help with my baby's cold / overnight coughing.
At first, it worked great and we saw a noticeable drop in the frequency of overnight coughing.
As of earlier this week we went to use it again as our son developed another cough...and it now trips the safety switch. Every single time we try to use it.
We tried it in numerous power points at different times and it happened every single time.
It has been used, cleaned and stored as per the instructions so nothing we have done has ...caused the unit to become faulty. Reading other reviews it sounds like a common issue, something I wish I was aware of before purchasing, and I'm amazed the product hasn't been recalled / nothing has been done to prevent selling items that continue to do this. Having bought it months ago, I no longer have a receipt so I don't know how I can go about getting a refund, but I would urge others to look at other options and not waste their money.
Purchased in May 2019 for $60.00.
Faulty Batch? - Power Safety Switch keeps Tripping - Electrical Safety Hazard + Noisy & Hot!
Model: V188-X-AUS Manuf Date: 14 MAY 2018
After about 1 week of use each evening for my children and following all recommended procedures, the device now continues to trip the residual current safety switch circuit in the electrical meter box. I plan on returning the device tomorrow during business hours.
This appears to be a widespread issue based on recent feedback and Vicks' own responses and must be addressed via safety recall. I have been advised to contact the VIC Electrical Safety Commissioner and ask that Vicks take this responsibilit...
I bought mine approximately 5 years ago and it's still going strong. It bubbles away softly which is nice for white noise and lasts the entire night. Only downsides is it can be difficult to take the top off & it is dripping wet when you do. The top part is the plug, so you can't just leave it and take the bottom away to refill, you have to either have a towel to lie the top part on, or take the entire vapouriser with you to the sink. The other more frustrating downside is that you can't completely empty it. It takes ages trying to flick t...he remaining water out, then you have to use paper towels or a tea towel to soak the rest up. I don't understand why there's no simple drainage for it. Other than that, I've never had an issue with it mechanically and we all have a better nights sleep when it's on.
Purchased at United Chemist for $60.00.
Do not buy
I purchase this product from Pharmacy4less at Ashfield, NSW. I had the impression that this product can be used at night, I tested it with water only to find out that the noise level on this product is unbearable. Pharmecy4less team decide that I cannot get a refund, as the product is not faulty. Yes it is not faulty, but this is miss leading by selling a product for night use with this high level of noise.
Purchased in August 2019 at Pharmacy4less for $59.00.
- Verified purchase
Bought the Vicks Vaporizer as it was the only one at the chemist I visited. Had a different brand previously, and when comparing this one, found it's design to be worse. It has no on/off switch, so have to use switch at wall. The top is awkward to remove from tank. The tank is wide and awkward. It does not have a flat bottom to the tank., so when filling, it is difficult to balance between sink ledge. When the top is removed, you need something to put it on or it will drip water. Noise level OK. Night light tiny - not really a feature.
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Questions & Answers
How far away from a 1 year olds crib is safe to keep a small vicks machine? Is it safe to put it right on the nightstand by his head?
CarlaVicks Vaporizers & Thermometers
Hi A Kid's L. We always recommend to place the Vicks Warm Steam Vaporizer on a stable, firm, flat surface, at least 1.2m away to ensure a safe distance from the steam. For safest operation, we suggest to place the Vaporizer on the floor, where it cannot fall or be pulled down and kept out of reach of children. You can find this and more information in the Operating Manual which can also be found here: https://www.fgb.com.au/product/vicks-vaporizer. Hope that helps.
Kind Regards, Vicks.
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