Visa

Their AUSTRALIAN customer service is non existent – NO WHERE do they list their: Registered Business Address in Australia. Australian LEGAL dept contact details. Australian Head Office phone numbers. Australian Email address. Australian Business Number. Australian Company Number. Everything for the Australians, goes through the global phone / chat / one way no response webforms, that they never… Read more

reply too.

Although they operate within Australia as a financial service, which requires them to have and to supply all of the requested information, they do everything to NEVER provide any of it to anyone.

It's illegal to do this.

And the Filipino "global contact centre" will constantly try to pry into professionally protected information, and they "can't find the information" on the Australian head office, and despite many promises to put me through to a supervisor, they just bounce me back with "No supervisors are available to take your call" - multiple times.

And the resumption of "Exactly what is it you were wanting to know sir?" routine.

I tell them that I have asked for this information 6 times so far, in the last 3/4 of an hour during the phone call, and that they are legally required to provide it.....

Registered Business Address in Australia. Australian LEGAL dept contact details. Australian Head Office phone numbers. Australian Email address. Australian Business Number. Australian Company Number.

And they just go around and around and around in circles, each and every time.

All calls take around 3/4 of an hour and do nothing but go around in circles, each and every time....

They don't reply to webform inquiries, they just give you the run around in phone calls and like wise on their website chat.