Wahl Waterproof Stainless Steel Trimmer WA9898-112

Had this trimmer for 3 years. The fine trimmer head that came with it was great, except they barely last 6 months and they cost $70 to replace. The clip on mechanism is constantly snapping off and then can’t be used. I’ve now spent more than the price of the new trimmer replacing the heads and will never buy a wahl clipper again. The last head… Read more

snapped off after the 4th time taking it off to clean. I showed the staff at shaver shop who acknowledged there had been some bad batches but still had to pay. In my opinion the head they sell as the primary one for the product should have a longer warranty than 3 months.

It’s a shame because it does exactly what I want, doesn’t overheat and trims very well. But the quality of their products are horrible.

Poor Quality, don't waste your money – We have this same shaver from 7 years ago and it's still going strong, so I bought the same one for my son in July 2023. Within 7 months the blade was vibrating and not cutting. I went to Shaver Shop to be told blades weren't covered under warranty and it would cost $70! I complained to Wahl and eventually they sent me a replacement blade, which… Read more

again failed after 4 months. It does not cut through the hair, keeps pulling. Wahl have refused to replace it as "blades are not covered under warranty" and want $70, which we are not going to pay. Obviously there is a problem with these cheap blades. Read other reviews, I wish I had. Do not waste your money on this expensive shaver or if you do, be prepared to spend $70 on a new blade every 4 or so months. The product's quality is obviously not up to the standard of older models. We have never replaced a blade in the 7 year old model, which is used twice per week. You can find better quality shavers, don't waste your money.

Wahl design flaw requires $70 replacement part – Update: After the below, Wahl were really understanding and helped get a replacement blade. I just hope it lasts much longer. I have been a regular customer of Shaver Shop and Wahl. I don't understand how $30 wahl clippers which I have used for years on my head and beard without oiling once works fine. Then I buy a fancy $250 waterproof Wahl… Read more

trimmer which fails within its 2 year warranty which I use for lining up the beard and trimming my mo. I am told I need to pay $70 to replace the top assembly. If you look at reviews it is clear there is a design fault where they use white plastic on the inside. Even a lady at store admitted Wahl was a crap brand and I wish the bloke who sold me this in late 2022 told me that.

I was emailed the following by customer service which conveniently avoids taking responsibility and owning up to Wahl's design fault and how the $250 product did not provide anywhere near the value of the $30 product which goes through a higher thickness/volume of hair.

"Unfortunately, certain components, specifically blades, foils, and guide combs, fall within the category of consumable parts subject to wear and tear, and thus do not fall under the scope of our standard manufacturer warranty. The lifespan of these accessories can vary significantly due to numerous factors, including hair type, hair thickness, and blade maintenance, making it challenging to provide a precise timeframe for their durability. This duration is highly individual and may differ from person to person. In such cases, we recommend considering the purchase of a replacement blade, foil, or guide comb for your item."

I will be interested to hear what Fair Trading have to say and failing that, Fair Tribunal. The adjustable comb attachment is cumbersome and can take multiple attempts to clip to the right number .