Waterpik Ultra Professional Water Flosser WP-660A

Sold broken product!! – Waterpik WP-660EU Ultra Professional oral irrigator I bought this expensive device a long time ago and have not used it. It was closed in its box, inside a cupboard. Now I need it for a medical dental procedure. I took it out of the box and... it doesn't work at all! My money was thrown away. Now I wasted my time chatting with the company's customer service, almost an hour. The representative confirmed according to the serial number that the device is yours. In the end, the representative disclaimed responsibility for selling a broken device and wrote to me that it was my fault that the device didn't work because I didn't use it and it was closed in its box... I recommend not buying products from this company, which sells broken devices (I'm not the first, I've read other reviews), and disclaims responsibility towards its customers. I am a journalist. I intend to post a dis-recommendation on the products of Waterpik Company, which treats its customers like this.

You can't blame your customers for defective products you sell!! This is a despicable method! p660bu180521ap