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Wav Cabs

Wav Cabs

Wav Cabs
3.3

55 reviews

Positive vs Negative
57%43%
Transparency ?
3.6
Rates and Fees
3.5
Timeliness
3.5
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55 reviews
1 Shyam  · Worst experience with this CAB service – Not even 1 star rated . There is no proper customer service for cancellation
5 Muhammad A.  · Best taxi service baby seat – They are the best in service number 1 Sydney Service transport
1 David  · Cab service – 13 cabs and silver service apps are best. Wav cab rip off people
5 Asma K.  · Best service in Town – Best maxi taxi service in sydney open 24/7 used it and love it
5 anwarshams17  · Bwat app in the marker wav Cabs – Uses itmoive it nimebr 1 in Sydney please love it used it
5 Constandina M.  · Best service 24/7 – Maxi taxi Sydney maxi cabs Sydney number 1 service in Sydney

Reviews with attachments

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John M.
John M.NSW
 

Won't pick up – Terrible as a $20 fare is not enough to take the ride.

Positive reviews

Umran
Umran7 posts
 

Smooth and professional service, highly recommended – We have used Wav Cabs for our large group for Sydney airport transfers. Both ways Wav Cabs were very professional from booking the time until the last drop off. Highly recommended. The van was very clean and comfortable. I will be passing your information to my friends and colleagues. Thank you for your amazing and smooth service.

Charlie V.
Charlie V.
 

Thankyou Sam @Wav Cabs , your service has been absolutely lifesaving to me and my family ! – Thankyou Sam @ Wav Cabs Sydney ,Your service has been absolutely lifesaving to me and my family . You are always available to resolve any issue , that arises , you are extremely professional and helpful thus far ,with many years of service with Wav cabs you and your staff /drivers have truly have lightened the load fir us and we are so grateful… Read more

Sam @ Wav Cabs. I would highly recommend your services to all communities that relies on transport daily to contact Wav cabs and see fir your selves . Thankyou Sam Sincerely Charles and family

Judith
JudithNSW4 posts
 

Sam was excellent – Our Premium Maxi Taxi arrived on time and our driver was fabulous with organising our luggage and ourselves including a 10 week old and a two year old. Great ride, great service - we’ve already pre-booked our next two trips for tomorrow and Sunday - thank you

Negative reviews

Mavis  L.
Mavis L.
 

Don’t travel with them – Expensive. Smelly and unclean vehicle. Something was wrong with the vehicle, it kept surging forward and slowing with a very loud engine noise. He said he half fixed it the day before. The fuel light was on all the way from airport. Very stressful ride. Would never recommend to anyone.

Johanna A.
Johanna A.2 posts
 

DO NOT USE!!!! – HORRIBLE!!!! Do not book this cab company. They gave me a quote and charged me double. Complete crooks- you'd be better off getting in a car with a total stranger.

Poppy
Poppy
 

[Content Removed]! Use Uber instead! – DO NOT get in these taxi’s from the airport, it is an absolute [Content Removed]! $66 for a 20 minute journey! They charge triple what Uber charge and they lie about it. We wanted to support local business so when we got out the airport we went over to the taxi rank outside and asked the driver how much to our hotel, he said he couldn’t say which… Read more

now we know means he is not allowed to say an estimated price as then no one would go with them because it’s ludicrous. The meter goes up by 10 cents every second which you are not told until after you get in. There are hidden fee’s which you are not told about, there is an airport fee apparently, a card transaction fee and an after 10pm meter speed fee, absolute [Content Removed]! The driver was rude and completely standoffish about the insane price and very cagey about everything we questioned. If I could give 0 stars I would, companies like this are why people are too scared to support local taxi’s over online giants such as Uber. Absolute [Content Removed], AVOID!!!

Recent reviews

Michael
MichaelNSW
 

T 8142, from Randwick to East Gardens, on 20/10 night, driver auth.B44054 , Mr Saviti, professional and honest . I've left inadvertently my phone in his taxi but Mr Saviti took time to deposit phone at Bondi Beach police station after his next job. Many thanks Mr Saviti and many happy customers in the future. Michael D'Lecki

Therease
ThereaseNSW2 posts
 

Stand out service! Shout out to Fahad & the other Maxi Taxi drivers. Had arrange three maxi taxi's for a work function. Awesome service, comfortable, affordable, punctual. Definitely will be using Wav maxi taxis again. Did an unplanned stop and Fahad was more than happy to accommodate. Thanks again.

Colin Natanielu
Colin Natanielu5 posts
 

Timely, professional, sociable and perfect vehicle to transport 6x polynesians to the airport! Ali drove us to the International Airport and kept us entertained all the way there and 2 weeks later, we arranged our return trip from Las Vegas at 9pm AEST and on my return, Sam was waiting patiently to load our bags and take us home. Their rate was… Read more

slightly higher than the standard charge but was worth it for the guarantee of service delivered.

Thank you gentlemen and also to the professional ladies on the phones who booked, confirmed and then followed up on the service delivery... I recommend your company and service 100%!

Sincere Thanks Colin

Warren
Warren
 

Cab charges be aware – I’m on a government trial for diabetes and had to travel from QLD to Westmead hospital on the 26/05/2024. I had a cab charge supplied to me from the Westmead hospital. When I walked out of the Sydney airport, I got a taxi and before I jumped in I said to the driver I had a cab charge & im going to Westmead. And he said yes to jump in his taxi.… Read more

When I got to the location I used the cab charge via my Apple wallet & then he said we don’t accept it. So I had to pay for the charge out of my own money. This is not acceptable and I reckon it’s illegal and I would like to take this further please. Can anyone help please

N Adams
N AdamsNSW6 posts
 

Very bad - never again – Useless downloaded the app and booked for a week in advance. Confirmed for 11pm pick up but cometh the hour nothing arrived. So I phoned number on my booking confirmation and some bloke very unapologetic decides to offer me a pick up from the original $53 fare to a "$100 fare buddy" WHAT. App deleted, will never be used again!!

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Jan C
Jan C
 

Don't use Wav Cabs – I ordered a Silver Service cab for a $360 city return trip on 2/3. A Wav cab that was dirty, late and had a damaged body turned up instead. NOT OK to be disceptive after taking people's money.

Nick
Nick7 posts
  Verified

very unsatisfactory – 1st, I really don't like how Silver Service as a heading on google search apparently covers Wav Cabs and many others. But on to more specific issues: a) I booked for 2 adults and 2 babies - with baby seats. All confirmed by them. Plus provided details of luggage (a lot). - regular sedan showed up with 1 baby seat. So completely unsuitable - and… Read more

a larger mini van was called. b) exiting from airport, I expected to be met at arrivals - we were not. (though we we were late going through - due to baby issues but they knew that). Car was in pick up area nearby - but with luggage etc help was expected. Other pick up taxis remarked that there were so many carriers that used Silver Service reference - what a farce that is. c) mini van was old and more like a van to pick up people going to a work site. Really pretty shonky for the price paid (A$125). d) van did not come with a second baby seat - and we were told that over 1 year old a seat belt is all that is required. This is simply not true. e) Navigation - perhaps app really showed the route - but it was about 20 minutes longer than norm and a bizarre way.

Conclusion - avoid this company, especially if there is anything unusual or valuable (e.g babies!). As the Wav Cabs name does not come up until booking, I was silly not to check references for it - in looking at them now, they seem to be made up of negative and probably honest reviews and perhaps questionable positive ones - or giving the benefit of the doubt, the service offered is incredibly erratic in quality.

Matt
MattNSW
 

Poor service and unorganised – Arranged for an airport pick-up and provided my flight number. The flight was delayed by around 25 minutes and by the time I got out of customs, it was an hour and a half after my arranged pick-up time. They did not check my flight number to see if there was a delay and when I did get picked up. They turned into my fault for the late pickup. To… Read more

make matters worse, when I got dropped off at the hotel. The driver demanded a tip before removing my suitcase from the boot because he had to wait for an hour and a half.

I also arranged for an airport drop-off at 11:00 a.m. and gave the business the benefit of the doubt until 11:20 a.m. before contacting them as the driver had not arrived. I called the number they had provided of the driver in the text message and was told to call the contact center. I decided to text the mobile number that provided the driver's details and a text was received with another driver's number plate and contact phone number. The driver then arrived 10 minutes later. I was lucky I organised the pick-up for an hour prior to my original time, otherwise, I would have missed my flight check-in.

Jen
JenNSW
 

Bad Service – Called about lost item, was given driver name and number. Called and left message, no call back. Called again spoke with driver, he was extremely rude and aggressive. Would never ever use this taxi service, he is a disgrace and gives taxi drivers a bad name.

Altaf hussain mohammed
Altaf hussain mohammed
 

Best cab company and driver – The customer service of a driver i rarely see anymore. He was dressed properly good communication and most importantly he was on time.

Shane
Shane
 

Great service – This is the most reliable wheelchair access taxi service, always on time if not early for pickup, great communication to clients always message when arrived to destination.

Ismail U.
Ismail U.
 

Best yaxi Sydney 24/7 – Best taxi service in Sydney maxi taxi they are number 1

Usman khan
Usman khan
 

Perfect company – Fantastic taxi company! The drivers are courteous and polite, and they make you feel valued as a customer. The vehicles are well-maintained, and the ride was comfortable. I appreciated the promptness and reliability of their service. Highly satisfied and will use them again!

Sultan_Saim03
Sultan_Saim03NSW
 

WAV Cabs is On Top! – Ever since I’ve been inside a Taxi by WAV Cabs, I have been impressed by the great things it provides you with. Such as: - Maintained and Clean Cars - Friendly Drivers - Helpful Service - Wide range of Taxi booking options This is all under very affordable prices, for whatever it gives you. This is by far way better than any other taxi service.

Taxi / Rideshare Apps & Transfer Services

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md.momin H.
md.momin H.
 

Number app on line – I used to service number app in Sydney highly recommended

Maree Calthorpe
Maree CalthorpeQLD3 posts
 

Very reliable Cab Service – We will use WAV Cabs anytime we are in Sydney. We could not have been happier with their service. On time/ Friendly/ Very easy to deal with. Thanks for making our arrival and departure very easy.

anwarshams17
anwarshams172 posts
 

Best taxi service in Sydney – They help me out family when I need the taxi they are awesome

Mohamed I.
Mohamed I.
 

Best maxi taxi Sydney – Best service 24/7 best service in Sydney wav cabs in Sydney

Anthony C.
Anthony C.
 

Best taxi in Sydney – Book with the app on store number 1 in Sydney

Bikram G.
Bikram G.
 

Best service in Sydney’s – Airport pick help my family with baby seat and capsule

MUHAMMAD M.
MUHAMMAD M.
 

Best service in Sydney – I liked the service number 1 Sydney help to my family for the transfer

Peter A
Peter ANSW
 

Fragile 93 Year Old Wheelchair passenger – Wav Cabs answered the phone fast to make a Wheelchair booking. The Driver arrived on time... was very Polite and the ride was very smooth. For a Fragile person in a Wheelchair a smooth ride is most important.

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