Best Taxi / Rideshare Apps & Transfer Services

Based on 5,153 reviews
Location
Brand
Rating

Wav Cabs

Wav Cabs

3.3  Summary
Michael NSW
 

T 8142, from Randwick to East Gardens, on 20/10 night, driver auth.B44054 , Mr Saviti, professional and honest . I've left inadvertently my phone in… Read more

his taxi but Mr Saviti took time to deposit phone at Bondi Beach police station after his next job. Many thanks Mr Saviti and many happy customers in the future. Michael D'Lecki

Me Cabs

Me Cabs

5.0 
Sunita P.
 

Mostly for work i have to leave early morning, i mostly used 13cabs but the driver cancelled at the last moment many times and had to miss the… Read more

flight, and found ME CABS their service is great on time, highly recommended for melbourne Airport transfers

Delbus Australia

Delbus Australia

5.0  Summary
GinaD VIC 13 posts
 

Absolutely fantastic. So reliable and never leaves us wondering if they will turn up or not. Michael cant do enough for us always keeping us… Read more

updated as much as possible. Wonderful client interaction as well. If I could rate higher than 5 we would. We have always felt safe with Michael and wouldn't go with anyone else.

Shebah

Shebah

2.4  Summary
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Natalie M.
 

Won’t be using this service again. I pre-booked a ride the day before, scheduled to arrive at 11:25am, as I had a job interview in the city at… Read more

12:30pm. I specifically allowed extra time because it was important that I arrived on time.

The driver arrived 20 minutes late. She did not contact me to let me know she was running late. I had to reach out to her at 11:26am to ask where she was, at which point she told me she had a “family emergency.” Had I known beforehand that she was going to be late, I would have made alternative arrangements. Fortunately, I had already contacted the company to let them know I was likely going to be late because of this.

When the driver eventually arrived, she did not seem to acknowledge or appreciate the situation. She was making casual conversation as though nothing had happened, while I was visibly stressed and nervous because I was on my way to a job interview that I was likely going to be late to (because of her).

To make matters worse, she then nearly dropped me off at the wrong location, which caused me to be even later for my interview.

I contacted Shebah about the experience, and it took over a week for them to respond (after I followed up). I was told they had spoken to the driver, who apparently said she was late because of “unexpected traffic” and that traffic was “out of their control.”

This was not what I was told by the driver, who specifically said she had a “family emergency.” Regardless, traffic is not a reasonable explanation for being significantly late to a pre-booked ride. When a ride is booked in advance, I would expect the driver to take the expected traffic conditions into account and allow enough time to arrive as scheduled. Also, there are plenty of tools available to check traffic and estimated travel times before leaving.

The whole purpose of pre-booking a ride is to have some certainty that you will arrive at your destination on time, particularly when you have an important appointment or, in my case, a job interview.

After all of this, the only resolution Shebah offered was a $15 refund.

I’m extremely disappointed with how the situation was handled, both by the driver and by Shebah. The late arrival, lack of communication, incorrect drop-off, inconsistent explanation and the week-long delay in responding were all unacceptable.

Do better.

evee

evee

3.4  Summary
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Ryne othman WA 3 posts
 

I had an extremely disappointing experience with Evee. Their lack of urgency and failure to follow through on their promises made the entire process… Read more

frustrating and unreliable. Their website and emails confidently state “not to worry, there are more available in the area,” which turned out to be completely misleading. Availability was nowhere near what was advertised, and there seemed to be little to no effort to verify the actual status of their hosts before taking bookings. What’s most concerning is that it feels like they are quick to take your money without ensuring they can deliver on what’s promised. When issues arise, responsiveness is poor, and there’s no sense of accountability or urgency to resolve problems. Overall, a very disappointing experience that I would not recommend. 1 star

evee
evee    

Hi Ryne, your evee account has been disabled to protect the… Read more

Ozzy Maxi Cabs

Ozzy Maxi Cabs

5.0  Summary
Mohammed Abdul R. NSW
 

good maxi taxi service in sydney with baby seat options . i have used them for maxi taxi services for 11 people. realiable service and experienced drivers.

Central Coast Shuttles

Central Coast Shuttles

4.4  Summary
gail New South Wales 8 posts
 

Picked up on time by Peter and had a great trip to the airport. Very polite driver and enjoyed our drive

Uber

Uber

1.3  Summary
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Travis W. WA
 

This service is so hit and miss. The drivers need to be held accountable for cancelled rides. People rely on rides to get to work and uber takes no… Read more

responsibility for their drivers not coming or cancelling. I also pay for an uber 1 subscription which means absolutely nothing by the sounds of it. Sort it out uber you need to be better.

Byro

Byro

5.0  Summary
Joseph NSW 8 posts
   Verified

BYRO is just fantastic. Their cars are always seriously impressive – always spotless, really comfortable, and just feel a step above the usual.… Read more

Excellent service for the price and always very flexible. Makes such a difference!

And the drivers themselves? Absolutely brilliant. Every single one I've had has been punctual, super friendly but still professional, and you can tell they really know their way around and know all the hidden gems of Byron. You just feel safe and relaxed. I have used them multiple times and have recommended them to all my family and friends and they have had excellent things to say too.

Definitely my go-to whenever I visit Byron Bay.

Wav Maxi Cabs

Wav Maxi Cabs

5.0  Summary
Mohd A. NSW
 

Best Maxi service in Roseland to Airport – I had an excellent experience with Sam. He confirmed by text the night before and arrived on schedule. Excellent and dependable, with a very friendly and supportive driver. Definitely going to use you guys again.

DiDi

DiDi

1.3  Summary
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Rick Manley QLD 3 posts
 

We where overcharged for a late fee when it never happened. Never use them . If it was a one off but apparently there well known for it . They need… Read more

to be stripped of there business license to operate in Australia due to there fraudulent actions . Accc need to act to remove there license to trade . This Chinese company should be shut down .

13 Cabs

13 Cabs

1.2  Summary
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BananaBender QLD 20 posts
 

Use 13Cab abd Silver Service taxis fairly regularly when I fly for work, so my Brisbane part "home - airport - home" Work pays, I use the corporate… Read more

card and I claim whatever the fare ends up being which is probably why I normally can't be bothered arguing But the amount of times I've arrived, watched the meter sitting there peacefully and then somehow another $10-15 magically materializes onto the fare is honestly impressive. And technically, yes, I could stand there at 10 pm after a flight asking for an itemized explanation, making photos of the meter, keep the receipt contact the company, dispute the charge, sacrifice a goat, wait 3 business days... What really gets me is that l'm probably the ideal their customer. I don't care if Uber is $8 cheaper. Work is paying. And somehow they still manage to make me think: 'Next time I'll just get an Uber.' And don't even get me started on the "fixed fare" option in the Silver Service app I've had this scenario more than once. You pre-pay a fixed fare in the app. You arrive, the driver thanks you, you get out of the cab and start walking away 10 seconds later: "SIR! SIR! PAYMENT DIDN'T GO THROUGH!" Driver is yelling through the open window anc asking me to come back and pay again Okay, fair enough. Maybe there was a technica issue. I pay again with my corporate card, naturally, the new fare is somehow slightly higher than the fixed" fare I already pre-paid. He gives me a receipt and off Igo Then later I check my internet banking and surprise both pavments are sitting there So now I have to make a formal complaint, explain the whole thing, provide the details and eventually the original pre-paid transaction disappears

13cabs

13cabs

1.4  Summary
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Disappointedxxxx VIC 3 posts
 

I booked a Cab at 7.00am on the 12/09/2026 to be picked up 9.45am. THe booking was made online.At 9.45am waiting for my cab to arrive nothing was… Read more

coming up on the Mobile App of where the Driver was. I then could see that over the next 15 minutes a DRiver was coming. At 9.05 a driver finally picked up the booking at was 10 minutes away. Half an hour after the booked time the DRiver finally arrived. I had a Medical Treatment booked at 10.15 and of course I did not arrive at my destination until 11.00am. The Computer generated operator was no help but I did manage to get transferred to an Operator who also was of no help and the only thing she asked was did I want to cancel the booking. I hung up in disgust. I do not drive but I will turn to Uber for all my needs

13cabs
13cabs    

Hi, thank you for your post. We're sorry to hear about… Read more

jules NSW 4 posts
 

We ordered a Taxi to go to San Remo .nsw. Robert TC538 rang and said he would be 5 minutes which he did. I am 85 and he was very caring, carried our… Read more

groceries and gave us great advice . We could not fault him in any way. It made us realise there are nice and kind people that are willing to help. My name is Julia Kildey and daughters is Devanya Thornton.

GM Cabs

GM Cabs

1.2  Summary
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Grandpa.Ears 87 posts
 

Melb airport to Hampton, which normally costs $80 to $100 approx with Uber. We followed the signs to Taxi for T2, were directed to a spot by the… Read more

official, up comes a car with a sign saying "TAXI" on his dashboard, he said he was a Taxi, he did have a meter, we paid by credit card, and bang $180+. Clearly GM Taxipay has nothing to do with real taxis, anyone can buy one of their meters, and put a sign on their dashboard. Why does the official Melb Airport taxi rank have nothing to do with real taxis?

Coach Hire

Coach Hire

1.6  Summary
Seton Samson
 

Bus didn’t show to our wedding to pickup guests. One was only sent went we called the company asking where the bus was after everyone exited our… Read more

reception. Came 40 minutes late leaving guests in the cold, and venue extra staffing costs. Terrible communication throughout booking in the lead up, had to make countless phone calls, emails, just to book the service. Wasted so much time to arrange and caused so much stress on the day. We received confirmation of booking on the day so thought all would be well. Customer service is awful, and despite raising a complaint was offered a $30 credit (was a $600 fair) which was insulting. Very unhappy, and steer clear.

Black & White Cabs

Black & White Cabs

1.4  Summary
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guanaco_brisbane QLD 5 posts
 

The ride was booked online the day before for fixed fare (which was the only good thing about it). The driver was slightly late (okay), missed our… Read more

address (despite massive numbers on our letter box) and had to do a 3 point turn. We placed our luggage in boot as he was slow to join us. The cab needed cleaning (despite being company policy requiring cleaning) and smelled of staleness (put politely). The driver had two control settings - on or off. Hard on the throttle or hard off. Smoothness and finesse were unknown to him. Very uncomfortable ride and my wife got motion sickness. Not a good start to our trip. I gave 2 stars because he didn't hit anything. He did, however, speed wherever he thought he wouldn't get caught by speed cameras, despite us not indicating any urgency to the trip.

On return to Brisbane Airport later that week, we got a very nice driver who drove much better. However, he took a private phone call over the speaker during the trip, which is not very professional. Cab drivers used to be trained professionals (unlike rideshare drivers) but not anymore.

We had previously taken Yellow Cabs (as I had family working for them) and I have a philosophical objection to rideshare, but I doubt I'll be selecting Black and White again.

Taxi1

Taxi1

1.3  Summary
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Rob 4 posts
 

Hate to admit it but just been ripped off by this totally unethical scam taxi company. Other more reputable taxi firms take note as this is exactly… Read more

the kind of thing that is driving people to Uber and the like. Walked out of a restaurant in the city and would normally book an Uber but a formal looking taxi appeared out of the blue and thought how different could it be. We were about halfway home before I noticed that there was no visible meter and no visible driver ID anywhere. In addition to that at least half a dozen error messages were constantly beeping on the dashboard, I doubt the car was roadworthy. On the way back I checked with Uber and Didi what their cost would have been. Both were less than half what we ultimately paid. When we pulled up his iPad screen miraculously turned back on with the final bill. When I questioned why it had been turned off for the whole journey I was told it was “automatic”. I will NEVER hail ANY taxi again in Sydney regardless of company. They used to be reliable, clearly regulations are now not nearly strict enough. Uber or Didi every time thank you.

Dean SA 14 posts
 

Booked a taxi for an important medical appointment and they never showed. After calling the operator they still couldn’t find a driver for the next… Read more

20 minutes. I cancelled the booking and missed my medical appointment. I’m disabled and unable to catch public transport. Previously I was left stranded at the dental hospital and had to ask another patient for a ride home. Horrible service!

Jayride

Jayride

1.2  Summary
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CC T. QLD
 

Scam company owing millions of dollars to Australian driver partner companies. Legal action is coming. All Australians stay away!

Suzy NSW 3 posts
 

Shout out to Leanne who took my call last Friday afternoon to arrange a wheelchair taxi for a patient discharging from Gosford Hospital. She quickly… Read more

arranged the appropriate taxi for this patient and his carer/ elderly Mother with care and compassion in a very stressful situation after a long hospital admission. Thank you for going beyond your own capabilities in the call centre Leanne by offering to escalate the situation to someone who also had the heart in addition to the skills, to do the job. Great service Central Coast Taxis! We have many vulnerable and incapacitated people in our community that need you, thanks for being there to ensure they have access to appropriate transport when needed.

Silver Taxi Sydney

Silver Taxi Sydney

1.2  Summary
Mary P.
 

Coogee to airport Early morning flight, no traffic, $70.00 told I had a night surcharge. Never again

Jessica W. 10 posts
 

Excellent baby car seat taxi – Excellent service!!! We got stuck at the airport at midnight as Uber couldn’t accomodate us. After hearing about 4 bus accidents in 1 month there was… Read more

no way I was taking my 1,3 year olds on a bus down a highway. I called Babytaxi24 and someone was there within 2O minutes. Professional, safe service. Safe britax car seats, iso clip installed, Mercedes Van plenty of room and a safe comfortable drive. Very happy with our driver Praneeth. Friendly, safe driver. Safe babies, Happy Mum. 100% recommend this service. I read a few reviews of other companies and I’m so glad I chose this company. We used them on our return trip to the airport also, not much more than an Uber with seats and can accommodate more than 1baby seat.

AUSSIE NSW 25 posts
 

This morning Yvette (my Assistance Dog) and I took a ride with Michael. We were very impressed, Michael was early and when we buckled up discovered… Read more

his car was very clean and tidy. Yvette was tethered to the seat belt and was very comfortable. The day was extremely hot and we appreciated the aircon :)

With serval payment methods the price was cheaper than a Taxi. This is a great service and one we will be using again in the future :) Excellent service!

Chezza 4 posts
 

I rely on Sid & Sidhu for all my taxi rides. They are always on time, the taxis are clean, the drivers are courteous and friendly. I cannot recommend them highly enough. If you need a wheelchair taxi this is the company to book!

Dawn56 VIC 4 posts
   Verified

As a group of 7, including a toddler in a pram and an 8 year old, we booked a transfer from Coolangatta Airport to the Gold Coast. The 'Gold Coast… Read more

Shuttle' service was fantastic. They tracked our flight and met us at the airport before we picked up our luggage. Our driver even assisted with our bags. The taxi was very clean and well-looked after, and the car seat for the toddler was there in place. The return trip also went off without a hitch. It was all handled in a very professional and friendly manner. And as a bonus, they actually answer the phone, so no more going in circles trying to get information! Highly recommend.

Here’s My Ride

Here’s My Ride

5.0  Summary
choy v. VIC
   Verified

The best ride services in Australia. Must book for anyone needing transport.

Janine
   Verified

No trains on Sundays from Gosford on the NSW Central Coast so I searched for a private car service and found DRIVEUNOW. From the first phone… Read more

conversation with the lovely Sharon I knew I was in good hands. I received an email confirming my booking within minutes of my discussion with her. Also an invoice showing my payment for tax purposes. Being a Pensioner I was also allowed a 5% discount on the quoted cost. I booked a driver to go to Bondi Junction at 7am on Sunday 17/5/26. He arrived EXACTLY on time; a kind and caring man in an immaculately clean vehicle … a different driver was allocated to me for the return journey Bondi Junction to Gosford. This driver too was exceptional and also in an immaculately clean and well-kept vehicle. Both drivers contacted me thirty minutes before pickup to confirm time and place of pickup. I can’t praise DRIVEUNOW more highly. Their Service is genuinely exceptional.

Carmen VIC 5 posts
 

Communication very well, great driver and friendly staff – Was on time very clean van , with a group of eight and accommodated us very well. We were supposed to start early later but after calling him he came and picked us up at our convenience.

Eureka Taxis Ballarat

Eureka Taxis Ballarat

3.2  Summary
MJG VIC 2 posts
   Verified

I had just been involved in a car accident (not at fault). I called Eurkea Taxis for a trip across town to get a hire car. Once booked I had received… Read more

a text message with allocation of car and driver and updated the entire time. Jeff was driver, was a great man, was a great company. Jeff was very attentive to my needs. I have recommended Eurkea Taxis to everyone I know. Thank you for a great experience after a terrible start to the day.