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Youi Motorcycle Insurance
Comprehensive, Third Party Property Only, Third Party Fire & Theft (See All)Reviewer Photos & Videos
- 13 reviews
- 1 like
When I first bought a bike 7 years ago for $7100 brand new, I tried to get an insurance quote for it, Youi was the only one that had to be done over the phone or over 30mins, at the end, one year of comprehensive insurance was $9000....I ended up going with NRMA for $650, which seems more reasonable for a $7000 bike.
Just bought a new bike this week for $16000, going through different insurers again, forgetting that Youi was phone based only, thought I give them another try, 27 Mins later, 3rd party fire and theft is $160 per months, ended up ...
Read moregoing with QBE for $78/month for Full Comprehensive.... I get that everyone charges different and I am okay with companies charging an expensive price. but don't waste 30mins of my time for me to get to the super expensive price. You say that you spend all these time on the phone to find the best cover for me, 1 the bike model was wrong, and the price is no good, how is this time not completely 1000% wasted?- Value for Money
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- 14 reviews
- 10 likes
Getting a quote is a 10min call, canceling insurance is 10min call. Don't even want to think the hours I'd need to be on the phone if I ever needed to make a claim. No more Youi for me thanks.
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- 3 reviews
- 4 likes
agree with what others have said, you fill in all the data on line, they then send a pin no to your phone telling you that you are a preferred customer & someone will call you, then they keep you on the phone with the same questions you just filled in on line & try & engage with friendly banter, more time wasted.
I politely hung up after wasting too much time & not getting to the point, I just wanted a quote.
Eric insurance gave me a competitive price on line in less than 5 mins! guess who got the business?
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- 3 reviews
- 14 likes
Terrible, I forgot they did this to me on my home insurance. You fill out the details online, then they insist on calling you to give you the amount and then keep you on the line for 30 mins harvesting your data then give you an insane quote. I assume they are no longer insurers and just harvest data, or are working off the sunk cost fallacy hoping people will feel they've invested time so should just get it. Either way a terrible company.
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- 6 reviews
- 6 likes
Forcing you to talk on the phone just to give you an outrageous quote
I tried to get a quote online (they make you believe you could get a quote online), but then I got the "you're a special customer, we will call you" just to have someone waste 20 min of my time asking again the answers to all the questions I have already provided answers online, and in the end giving me a quote that was more than double of what I could get with other providers online in 3 min. Best to avoid.
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Good friendly service nothing was too hard to explain.
Saved money and it was all sorted with in a matter of minutes with the staff being more than happy to help.
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- 97 reviews
- 115 likes
We’ve been with YOUI for at least 5 years now with a JetSki and a UTV covered.
The policy document reads up OK ... but we’ve never made a claim. I especially admire them for covering “intentional damage”, as I’ve never struck this specific inclusion before ... ever. And I suspect it would never be tested in the event of a claim for “”intentional damage” since I strongly suspect there is room for them to wiggle out of this chestnut hidden somewhere in the fine print.
Lord knows we’ve all felt that overpowering urge to give the beast a good ki...
Read moreck every now and then!! The one great bugbear we have .... and have ALWAYS had with YOUI .... is their dogged insistence that you can only do business over the phone. Ostensibly they will say something like ... “this is so we can ensure we customise the best policy for you and your expected usage” blah blah blah .... in reality it’s so they can beat you around to try to quote you on every other asset you may own. We are NOT phone people, and in every other interaction only ever transact via e’mail or similar. There’s no denying what’s written down, and whilst we respect their lovely ... oh so nice staff ... we hate talking to people. Especially ones that are being almost oh too nice!! Call us reclusive if you will - because that’s what we are!!- Value for Money
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- 2 reviews
- 2 likes
After filling in all required details online that they need to give you a quote, you are forced to give your mobile number so they can spam you from your call centre. They ask you all the same questions again and come up with a quote nearly twice what I am currently paying! Won't be going near them again.
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- 2 reviews
Bought a new motorcycle and wanted a comparison quote for comprehensive insurance. Youi were excellent to deal with, quick process and saved me $200 on the other quotes I'd received. Awesome!
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- 3 reviews
I did not save money...but what i did get was incredible customer service from a person that was not watching the clock. I also got a person that actually cared about my situation...Melissa the customer care lady was not only professional she was an incredible person to speak to and i feel like i was well looked after...thank you...ps, i slated youi in the past for shocking customer ser ice but today it was outstanding
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Good value and very easy to set up.
After shopping around i felt this policy was good cover for my motorcycle.
Pleasant local staff to deal with was favorable for me.
My questions were answered directly.
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The representative was friendly, helpful, courteous, and knowledgeable. The interaction was smooth and efficient. It is a good value policy and was very easy to set up. I am impressed with the level of customer service provided and am considering consolidating my policies with Youi as a result.
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- 3 reviews
- 7 likes
Awesome service from Seton.
It was a difficult policy to set up, but Seton at Youii fixed everything. I have had insurance with Youii previously and have always found them a pleasure to deal with.
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- 2 reviews
Great customer service from the rep. She was super friendly, helpful, understanding and quick. Made the whole experience easy and fun. I would recommend this company to everyone looking for a great deal and good service
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Revised existing policy saved $60, took out a new policy and product saved $460. Again great service, took about forty minutes on the phone but no complaints when you get savings like this
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Questions & Answers
I got a wr 400f it a 2000 and got a rmz250 2010 and got a yz450f 207 they are all Yamaha quotes on to be insured for Steel damage
Do you have an additional excess for the first 60 days or similar of a new motorcycle insurance policy. If so, how much is it and why is it there
Do you insure with aftermarket Vance and Hines exhaust pipes.
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Details
Youi Third Party Fire & Theft Motorcycle InsuranceNo reviews yet | |||
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Category | Motorcycle Insurance | Motorcycle Insurance | Motorcycle Insurance |
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