Best customer service ever
Had some issues getting my camera views to my IPad along with forgetting my password and getting locked out of the system. Spoke to Doris from zosi technical support and she was very patient and professional and got me through the whole process. I’m so happy with my Zosi system and even happier with their 5 star customer service I got from Doris. Can’t recommend them highly enough.
Purchased in January 2019.
Do not buy
Absolute rubish do not buy mine keeps stopping every 15 days and reboots poor customer service with no solution, hard drive keeps stopping, since purchase zosi does mot offer solutions or support
Do not buy keep away
Purchased in February 2017 for $399.00.
Remote viewing on app not working properly
Just installed ZOSI 4CH POE camera a week, since the first day after installation, the viewing from my iPhone or Samsung never works properly, pictures keeps on freezing or shows off line. when system works, everything is good, clear pictures as well. but the big problem was system off line couple times a day, tried few days, never works fine continuously for 10 hours. the only way to fix is go home to switch on and off the NVR. This is useless when you are not at home.
Just does not work as it should.
Purchased a 4 camera ZOSI system that promised remote reviewing from my iPhone or iPad. This aspect of the security system just does not work. Whilst the cameras were ok to install and the main box easy enough to hook up, the ZOSI app for viewing the system when away from home is all but useless. It constantly says cameras are off line. The only way to fix is to restart and reset the box(not easy when you are not home) and delete the cameras from the app and rentals cameras to the app. This is a daily necessity and online research shows me that I am not alone. Try another brand as this is not the one. The box recording also drops in an out with regards to the cameras being on and offline. sometimes every 10 seconds.
Good home security camera system for home.
If you're looking to purchase home camera security system and constraint on budget like me, I suggest you to do research on the systems available in market. I purchased ZOSI 4CH FULL 1080P Video Security Camera System, 4 White Weatherproof 1920TVL 2.0MP Cameras,4 Channel 1080P HD-TVI DVR with 1TB for my home under $400. They've online store both on ebay and aliexpress.com. I did research on the pricing and got the best deal. I paid another $500 for installation.
The system is very easy to install,connect and operate. Easy for any person to ...do so. They also have online video's on installation & troubleshooting. The picture quality is really good. The night vision is average but does it job effectively. The mobile app is also good for continuous live streaming though could have been better. I am sure with time they would come up with new app. I had couple of minor issues (not related to product) and took help of their online support on WhatsApp. They response was good. Luckily I saw youtube videos and resolved them immediately. Its been over 2 weeks now and the system is operating without any glitch. So if you looking for a good system under $1000/- I would suggest you to go for it.
Questions & Answers
I am also having problems viewing from my mobile... keeps coming up as offline.
Obviously a problem with the app... please help
The ZOSI system is complete and utter garbage. Mine never worked right from the start. Do what I did, throw it out and buy a decent system. I bought Swann and have had zero problems since.
PeterM. I’ve had the Zosi system here at karalee for 12 mths and previously in Greenbank for a number of years. To ensure you get your cameras working you need to have a wifi booster linked to you’re modem. Once you complete this step follow the other instructions Good luck
Hi, I've set up my cameras, however after I downloaded the App on my iPhone and set up an account I still cant get the vision on my phone, it keeps saying the cameras are offline, all cables are connected the right way and internet strength is high but still cant get them to work, am I missing a step somewhere
Moey T. Do you have DVR connected to monitor to see pictures on cameras and if so is this working. Have you connected your DVR back to your modem and have you installed a wifi booster
I've found these systems to be terrible. Does your motion detection work? Is the system stable? Can you reliably log in and view the camera remotely? Does the connection last for more than a minute? Is the IR any use? Is the image quality of snapshots any use? Do snapshots get sent of actual motion detection or are they just random images?
1. Yes the motion detection is working fine though I agree the detection angle is low.
2. I am not having any issues till date and works perfectly fine
3. Yes I do log in quite often to check remotely when traveling including when away from Australia
4. IR is working fine for me
5. I haven't taken any snapshot yet
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