Best NAB Banks in New South Wales Sydney, Newcastle and Wollongong

I’ve had a very disappointing experience with NAB overall, and I wouldn’t recommend them based on my recent interactions. In my experience, the… Read more

customer service has been frustrating — long wait times, unclear communication, and at times a dismissive attitude that made resolving issues more difficult than it should be. My dealings with their fraud and scam support team were particularly challenging. What I expected to be a straightforward process turned into a prolonged and stressful experience, with limited communication and slow resolution. I also found their interest rates to be uncompetitive compared to other options currently available. Overall, what stood out most was the amount of effort required on my side to resolve relatively simple matters. Banking should feel smooth and reliable, but this wasn’t my experience here. Based on this, I wouldn’t recommend NAB to others.