Best Chanel Beauty Product Brands in Victoria Melbourne and Geelong
Chanel
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‼️BE AWARE‼️ When buying from Chanel online if you bought an item by mistake and want to change the order you have to wait for them to ship the item… Read more
to you and then you have to go to the post office to return the item to get a refund or change the product! I called them within half hour of placing the order when I realised so it hasn’t been picked or shipped off yet!
‼️ Double check you ordered the correct item before processing the order‼️
Poor service when you consider their items are expensive and places that are much cheaper can cancel the order so you can swap what you ordered for the right thing especially if you call within half hour to hour of ordering the items!
Chanel consider your practices as it’s not good enough in 2025! You pride yourself high quality but you’re not able to cancel them so a customer can get the right thing. Instead you make the customer do all the waiting and sending it back then wait for you to get the order so you can process the order before a refund then we have to wait how many business days to get that refund back in our accounts.The longest way round! I guess I expected exceptional shopping experience! I was delusional! Very disappointing