Best NRMA Insurance Business Insurance in Victoria Melbourne and Geelong

It was with absolute joy that the staff member advised "you don't get another chance but as told me something incorrect in your ID check you now need… Read more

to email your ID check - incl DOB, full name, etc". What the heck! I am expected to open myself up to the hackers of the world via email... I recently moved and was one digit out with my new postcode. My bank account details have changed, and I now have no way to update them with the NRMA. The NRMA service was so appalling I have had to contact Bendigo and close my account to stop the NRMA from taking money. Needless to say, I have new business car insurance. It wasn't the fact that I made a mistake, but the joy in which the service centre took in advising I had no way of updating my details. Something simple turned so hard. Absolutely terrible customer service. Atleast send me an online, safe form to update? I am not sure if it is your policies that need updating, or your staff needs training. It is not ok, I am an honest person just trying to do the right thing and update my bank details, so my insurance continues.