Best Glem Cooktops

Faulty Oven Door known FAULT – We purchased a GLEMGAS dual energy freestanding cooker in 2021, the oven door has been fixed twice already & the first time we used it after the… Read more

second repair the hinges broke straight away. This is dangerous and unacceptable. THIS IS A KNOWN FAULT! As the appliance was just out of the 2 year warranty, the response was that they would fix the door with new HEAVY DUTY HINGES. We thought this was fantastic only the new hinges lasted a couple of uses & they to were broken and the door unable to close. We contacted them again and they sent another set of hinges, this time I thought they would last, boy was I wrong! After the first use since installing them, the oven door dropped and there goes the hinges. We contacted them again and now they won’t stand by their product with either a replacement or a store credit. All they are willing to do is send yet another set of these so called heavy duty hinges but we have to install ourselves! Not only that the enamel is peeling off the door. We feel that as the company has known about this fault with the door that a recall should be put on these faulty oven doors. The door is dangerous and could severely injure or burn a small child or an adult.