Best Allianz Health Insurance

Allianz you need to speak to ANZ bank re underwriting their premium card insurance policy – Allianz, you need to speak to the ANZ as they promote premium cards insurance with you as the underwriter. Anyone who has a premium level credit card… Read more

through ANZ is entitled automatically to a range of insurance if the card is used to make the purchase. We are trying to make a claim for extended warranty on a product - as stated in the information brochure (pds) supplied by ANZ. After 45 mins on the phone and 3 disconnections with Allianz we were told "I've worked here 18 years and I've never heard of that insurance"! Well speak to ANZ - they confirmed over the phone it was available and they'd never heard of a knockback on a claim. They even gave the link to the claim form to us. Either your long term staff are of properly trained or you are being taken for a ride by ANZ claiming you underwrite this service. Either way it is causing us stress and we will not be likely to ever voluntarily use Allianz in the future. Please communicate with the ANZ immediately to sort this out. I have the brochure in front of me that clearly says The Insurer is: Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234708 of 2 Market Street, Sydney NSW 2000. The Group Policy is issued and managed by: AWP Australia Pty Ltd ABN 52 097 227 177, AFSL 245631 trading as Allianz Global Assistance of Level 16, 310 Ann Street, Brisbane, QLD 4000.