Best Bank of Queensland Low Rate Credit Cards

DECEPTIVE – 18 months ago I asked my local BOQ to provide me with a low interest credit card, as back up for my main credit card with Westpac. Today I returned… Read more

this card to my local Whitfords branch and asked them to cancel my card. To my amazement the teller girl said my BOQ card was actually on sold to Citibank, yes it was marked BOQ, supplied by BOQ but was provided to me by CITIBANK. The teller asked me to go and ring CITIBANK TO CANCEL, I said no it was BOQ as far as I was concerned. So she rang for me and connected me to CITIBANK. They then tried to give me attitude as to cancelling and there may be cancellation charges, really even though I hadn't used it. So Im not impressed with BOQ. 5 years ago they were than bank to die for. Now they are a shell of a company, only 1 teller per branch, poor service and their management have run this once good bank into takeover territory. I still have my smsf fund with them but after todays deception it wont be long before I find another party to house my monies. Very deceptive bank and misleading so if you have a BOQ credit card, ask them who you are contracted too, its probably citibank!! Im so disappointed in their management, user beware!!