Best Dyson Robot Vacuum Cleaners

I have been sitting here having breakfast and a coffee (which is now cold) and for the last hour & a half and the robot has been trying to return to… Read more

the dock. More often than not, either my wife or myself have to replace the robot on the dock ourselves. We had the same issue with our first vacuum which we took back to The Good Guys and which Dyson replaced with a new robot vacuum cleaner. No return information. Just a new vacuum. This one, the second, is no better than the first one. I have remapped the areas we want vacuumed. I have named zones. I have created areas to avoid due to multiple chair legs etc., like around our breakfast bar area. The dock has the correct clear distance around it. The vaccum cleaner is still driving into the dock at the wrong angles or beside it, then reversing and looking like it is lined up only to stop just before it drives onto the dock, turns to the left or right and drives off again. It has now driven itself to a couple metres away from the dock. I paid a lot of money for this through The Good Guys, but any claim like repair etc., has to be taken up with Dyson directly. To be honest, I would just like to get my money back. I bought this robot thinking that it might be a better deal than a lot of the other robots that have a mopping function, which I am dubious about, and having a full width cleaning roller as the Dyson rep was keen to point out. All the selling points make sense. I just wish the rep had said that the vacuum was quite dodgy at returning to its dock. THA would have been helpful. I notice that The Good Guys are advertising the 360 for $944 now. That is a lot less than I pad for it and with what I know now about this robot, it is still too expensive. And for the whole time I have been writing this review, the robot is STILL trying to find the dock. I thin it has spent more time trying to return to the dock than it has actually vacuuming this morning. And now after 2 1/2 hours of trying to return to its dock, I have to pick it up and place it on the dock. Sorry, but Dyson have a lot of work that needs to be done to make this a worthwhile purchase.