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AEG Series 9 L99699HWD

AEG Series 9 L99699HWD

 Verified
AEG Series 9 L99699HWD
2.4

9 reviews

Positive vs Negative
33%67%
Build Quality
3.3
Value for Money
1.8
Ease of Use
3.3
Cleaning & Maintenance
2.5
Noise Level
3.8
Washing Performance
3.5
Drying Performance
1.7
9 reviews
Michael
Michael4 posts
 
Ease of Use
Cleaning & Maintenance
Washing Performance
Drying Performance

AEG washer dryer - Dryer performance fix (how to) – Bought in 2018. Machine washed and dried fantastically for over a year. However dryer performance declined miserably after the second year. A service call to AEG, and a technician came out to run checks and advise that the machine was functioning perfectly. When I questioned why it could not dry 2 towels after 4 hours of drying the tech advised… Read more

the towels were obviously very large... what a waste of time. So I did some research and discovered that the units tend to collect a ball of fluff behind the filter unit which progressively grows and restricts the airflow to the filter. The problem is that the ball can't be seen unless you pull the machine apart.

My fix was to use a very long flexible attachment on a vacuum cleaner to remove the fluff ball. The attachment needs to be able to bend down the back tube behind the air filter.

Machine is now functioning perfectly again and every few months I give it another clean out to keep it functioning.

Machine would get 5 stars if it could be maintenance as per the manual.

Nic R.
Nic R.VIC
  Verified
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Washing Performance

Don't bother – Have been searching for an answer since purchasing for $3200 2 years ago. Clothes washer? Yes, and does a good job. But drying I have to admit after using it for two years; AEG it's not me, it's you. I've read manuals, watched videos, scoured the web for instructions and reviews. Clothes take forever to be at best moist after 3hours of drying. … Read more

I'll be honest I wish the thing broke so I could claim the warranty and buy something that does the job.

Tonight I'm searching online to buy a clothes dryer that can sit beside my very expensive AEG combo washer dryer. So that my child's clothes can be dried at home instead of having to make the trek to our local laundromat.

AEG
AEG    

Hi Nic R, Leeanne from AEG here. We are sorry to hear you… Read more

Peter H
Peter HQLD2 posts
 

Avoid this machine – Washes clothes ok but the dryer is a complete fail, takes up to 8 hours and clothes are still damp that is of course if the machine doesn't fail with a check drain filter error. Show details

AEG
AEG    

Hi Peter. Could you please contact the AEG 1st Klasse Care… Read more

Ann
AnnNSW
  Verified

AEG 9Kg Washer / Dryer Combo 9kg/5Kg Heat – Had it 2 years hate it!! This was the worst investment ever! Over $3,000 for state of the art. It takes forever to wash, forever to dry, half the time if does not fill and after 3 hours clothes are still bone dry and have to start again. Do not buy. Clothes always come our tangled and crushed. Hate it! Show details

Fred
FredWA8 posts
 

Largest waste of money ever! – We bought this machine about 2 years ago and will never buy anything AEG has to offer again. The sales person sold this machine as the best thing since sliced bread. We have the same issue with the drying time anything from 3-8 hours to dry cloths!!! It continuesly come up with a drain filter error and when we check it there is no issue and the to… Read more

open the cover flood the whole floor. Had the technician here about the drain filter and the only advice they had was to keep on checking it. Finally after such a long period of suffering we decided to buy a cheap dryer, and it performs circles around this expensive machine. I would not recommend this machine to anyone unless they are ok with doing a bundle of clothes once every 12hrs.

AEG
AEG    

Hi Fred, We would like the opportunity to discuss the… Read more

Jovi
JoviNSW3 posts
 
Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Washing Performance
Drying Performance

Not Happy at All – Purchased this AEG Washer dryer combo end of last year and am not happy at all with the product. The “washing” side of things is ok, has many settings and options, however, the drying side is a disaster. Example, currently have a load of cotton towels in the machine, i set it up to wash and dry , machine showed me a total time of 3.3 hours ,… Read more

at the moment the towels have been washing for 2 hours and haven’t even finished the cycle and is showing another 3 hours to dry!!

Unless there is an issue here i would NOT recommend this machine especially for what its worth. Am waiting to hear back from AEG but i am hoping it is faulty rather then being stuck with this machine.

AEG
AEG    

Hi Jovi, Nicole from AEG here. We are sorry to hear you are… Read more (+1 reply)

Trish H
Trish HNSW8 posts
 

Not happy – I stupidly invested a lot of money with AEG washer and seperate dryer Can I hear my self write this over the sound and long time it takes for my clothes to dry, so disappointed I called AEG and the customer service people hotline said it takes longer to dry clothes because it’s gentle on the clothes and afterwords just shake and hang in line!!! … Read more

So I spent $1000 for a noisy long winded piece of junk to careful semi dry my clothes for me to hang out on the line after

AEG
AEG    

Hi Trish Leeanne from AEG here. We would love the opportunity… Read more (+1 reply)

Zara
Zara5 posts
 

Perfect machine – Love this machine it is super quiet washing mine and the kids clothes so well as with 2 boys they get very dirty haven’t noticed that my clothes get worn so this machine is perfect for my family my favourite features would be the super fast load which make house work faster  Show details

Huong Nguyen
Huong Nguyen11 posts
  Verified

AEG 9kg washer and 5 kg heat pump dryer combo – Bought an AEG washer and dryer in one. Never knew a combo existed until a friend told me. At $3199, it was more expensive than other combos on the market, or even buying a washing machine and dryer separately. But did my research and AEG and Miele was the top brands out there, and felt in the long run the higher price of buying this combo would be… Read more

worth it. Because it's a combo, I save space in the house, rather than buying a washing machine and dryer separately. It is not too noisy and has /clock time on it, as well as how long it would take to do a wash. Has 3 different areas you can chose from: just do your washing only; do washing and drying option; or just to dry your clothes. One bad point is if you chose to wash and dry your clothes combo option, than it takes most of the day for it to finish.

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