Jolanta P.
Jolanta P. · Stirling Thermo Cooker (Mar 2021, Mar 2022)

Where is service in Poland?? My termo Cooper is broke. I need to help

liz
liz · Thermo Cookers

C1 code on mistral thermo cooker means what

Karen B.
Karen B. · Thermo Cookers

Hello Where can I get a black mixing tool for my daughter in laws thermo cooker? Hers broke while I was using it. Mistral were unable to help me. It is model MPKM955X (Apologies for the extra post- I missed a numeral from the model number)

Karen B.
Karen B. · Thermo Cookers

Hello Where can I get a black mixing tool for my daughter in laws thermo cooker? Hers broke while I was using it. Mistral were unable to help me. It is model MPKM95X

Notsure57
Notsure57 · Stirling Thermo Cooker (Mar 2021, Mar 2022)

Hi We purchased a Thermo Cooke TC936 We are trying to use it as a blender We have fitted the lid about 1000 times but cannot get passed the Error Message E03 which the manual refers to as lid fitted incorrectly We purchased new 2 years ago and just cannot get it working. Your assistance on what we are doing wrong with the lid fitting would be so appreciated before we throw it out??

ALDI
ALDI   DM   

Hi Notsure57, We're sorry to hear that you are having an issue with your Thermocooker. Kindly send your details together with your proof of purchase to info@tempo.org so we can assist you further. Should you have any further queries, please contact us at 1300 886 649.

Kind regards, Tempo

Beryl W.
Beryl W. · Mistral Thermo Cooker (Sep 2019, Apr 2020)

What does C1 mean when it comes on the screen, I have lost the manual

linda s.
linda s. · Thermo Cookers

My scales keep changing and won't tare? What maybe reason, have cleaned but not sure where scale is in bottom?

Chez
Chez · Mistral Thermo Cooker (Sep 2019, Apr 2020)

What does c3 mean pls ?

Zoe E.
Zoe E. · Mistral Thermo Cooker (Sep 2019, Apr 2020)

Where can I get a black mixing tool for my thermo cooker? Mine broke. Mistral were unable to help me.

Jayne B.
Jayne B.  

Did I you want the hole machine Jay

ALDI
ALDI   DM   

Hi Zoe,

May we ask for the model number of the unit so we can check the parts availability?

Thanks

Zoe E.
Zoe E.  

Model is MPKM955X

Maree S.
Maree S.  

I have the same model. Mixer tool broke. Where can I order a new one?

Jayne B.
Jayne B. · Mistral Thermo Cooker (Sep 2019, Apr 2020)

Where do I get a basket A Ldi Minstral cooker

K S.
K S. · Thermo Cookers

How can I purchase one of these? Does it grate vegetables, etc?

Fed up
Fed up  

Aldi have them from time to time. I wouldn't buy another one. After very little use mine busted. It used to chop vegetables, but I don't believe it would grate them. Did not get a grater attachment with my machine and cant recall reading anything about grating capability.

Phil
Phil · Smart Wi-Fi Thermo Cooker (Sep 2020, Sep 2021)

Hi there - I would just like to ask if you need to preheat the thermo mix before cooking? I have a recipe that says to cook some ingredients for 3 minutes at 100 degrees. If I set the temperature at 100 degrees, the 3 minutes is up before the machine has reached the stated temperature. Can't find this info anywhere in the manual or online so would appreciate the answer.

Heather
Heather  

Never had to preheat! Maybe follow one of the preprogrammed recipes and see if unit is working correctly!

Norma A.
Norma A. · Mistral Thermo Cooker (Sep 2019, Apr 2020)

Where do I get a manual for my minstrel Thermal Cooker (sep2019' apr2020 thank youu

nur najwa s.
nur najwa s.  

have you found one? im looking for one too

Yvonne B.
Yvonne B. · Mistral Thermo Cooker (Sep 2019, Apr 2020)

I am desperate for a Mixing tool for a Mistral thermo cooker......do you have a cooker that was returned and you may have spare parts?

Chez
Chez · Mistral Thermo Cooker (Sep 2019, Apr 2020)

What does c3 mean on screen and squiggly black icon pls

Debbie S.
Debbie S. · Mistral Thermo Cooker (Sep 2019, Apr 2020)

I’ve lost the manual for my MPKM955X Thermo Cooker, where can I get another one?

Dinah B
Dinah B · Mistral Thermo Cooker (Sep 2019, Apr 2020)

can you get replacement parts? I didnt secure the plastic mixing tool properly and it has been destroyed

doris.house
doris.house · Stirling Thermo Cooker (Mar 2021, Mar 2022)

I love the product except for 1 thing. The measuring cup keeps cracking and deforming/melting. I have the basic model not the digital wifi one. I am up to cup no 4 and it’s cracked and melting too. Tempo who have supplied the 3 replacement cups advised that they won’t replace anymore cups and I have to buy them in future as the cup is breaking because of heat. Hello it’s a thermo cooker so the appliance including the cup will heat up. I am not going to buy replacement cups which will fail as they are not fit for purpose. I have family and friends with other thermo cookers and have not had to replace any cups. So all I want is a replacement cup that won’t fail. Will any other cup from another cooker work? Otherwise will look at a replacement product but not from Tempo.

Stasia R.
Stasia R.  

Hi Doris, did you find a replacement lid? My measuring cup is also cracked and warped and needs replacing. I won't bother with an Aldi replacement if you have found a better alternative.

doris.house
doris.house  

Yes Tempo ended up replacing the cup 3 or 4 times however then the actual body of the machine started to crack so they did give me a refund. I guess it’s a cheaper option for a reason.

Liz
Liz · Thermo Cookers

I need a replacement MC for my Stirling thermomix. Does anyone know where I can get one?

Ane Beatriz N.
Ane Beatriz N. · Thermo Cookers

Hi, I wanted a lid replacement for my thermo cooker mistral 955mpkm Do you know where I can buy it? Thank u

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