They approved two claims, one was for damage by tenant and rental loss, one was just for rental loss
I had damages by tenant late 2017 , which were assessed as malicious damage, which is what Allianz covers. They had another company come in with an assessor, and he liased with Allianz. The assessor also organised a building company to quote for the repairs, they sent me a list of things that were going to be done, and I had to approve it. There was no problem, they wanted me to be happy, and when the external painting was deficient and not the right colour, the building company asked for extra money from Allianz, and the painting was redone w...ith the right colour and covered the whole area. I was extremely happy with the outcome, eventhough it took a long time for my new sliding door to be installed, but now I am so grateful that I had the insurance with Allianz. They also paid out cash for some minor things like a cracked tile which was the result of the installation of the new sliding door, and they paid out the loss of rent for the maximum period ( which was, however, a lot shorter than the time it took to repair). Overall, I am glad I had this insurance. I don;t know what I would have done without it. And this was not the first claim I had with them. Previously, I had a loss of rent claim due to tenants disappearing and not paying. The saddest part for me is that now that my house is a holiday rental, Allianz will not cover me, and I've had to cancel my insurance policy with them.
Looking at the competition
We've been happy with Allianz although we haven't used anyone else. We sought cover from Ray White Landlord insurance who I suppose are underwritten by Allianz. The claims process could be more transparent but both our claims were dealt with fairly in a timely manner. Now that our premium has gone up again by about 1/6th we thought we'd look at your reviews but we haven't found anyone we think would be better.
Alloanz.. What a disgrace.
Had landlords insurance with Allianz for a number of years. Decided to get a quote from AAMI and see what they could do price wise. SMASHED ALLIANZ by a big number. Gave them the option of matching price they declined and I cancelled. Still waiting 3 weeks for them to pay me my remainder of the insurance. Been stuffed around left right and centre. Stay away like the plague..
They don’t give you a peace of mind on your investments.
We have been with Allianz for years without claim. When we have to make claim due to storm, they tried to find every way to refuse claim. I genuinely just want to warn people. They don’t give you a peace of mind on your investments.
- Verified customer
Allianz will do all in its power to avoid paying out!!!
We had our property insured with Allianz for years with no claims, and when we made a legit claim, they made their best efforts to deny our claim and cancel the policy to avoid paying us out. They hired a team of lawyers to find a way to get out of paying us.
I've never written a bad review before, nevertheless, I genuinely want to warn people of this company. Hopefully, this review would help people avoid falling in the same trap as us.
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