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Allianz Landlord Insurance

Allianz Landlord Insurance

2.2 from 46 reviews · View Statistics
See the Best Landlord Insurance in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Allianz

Reviews

  • Value for Money
    2.2 (33)
  • Transparency
    2.2 (31)
  • Customer Service
    2.0 (32)
  • Claim Resolution Time
    • 1-2 weeks (2)
    • 2-4 weeks (2)
    • 1-2 months (3)
    • 3+ months (7)
  • Claim ApprovedYes (8) · No (7)
Previous
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Mick
MickAU
  • 13 reviews
  • 9 likes

Pester with Emails to renew

published

Despite setting up payment via bpay on the due date, Allianz send emails pestering you to not to forget to renew your policy. When I receive their emails well before the due date, I have to log into my bank account to ensure that it is set up to pay on the due date. Very annoying.

Incentivised Review No
Claim Made No
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Pete
PeteSouthwest, VIC
  • 2 reviews

needs improvement

published

easy to set up. Hard to work out which policy I am renewing. it would be good to have the property address on each email as a policy number does not identify the property unless you go through all your old policys

Value for Money
3/5
Transparency
3/5
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Ana
AnaGreater Melbourne (Metropolitan), VIC
  • 13 reviews
  • 6 likes

Impossible to contact or get any answers

published
Value for Money
1/5
Transparency
1/5
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What's the use?

published

Allianz Landlord insurance is a waste of money in a strata environment. Their contents coverage does not cover painted surfaces - that's in their building coverage - who takes out building coverage for a unit? Its covered by strata (who do not cover pained surfaces).

Incentivised Review No
Claim Made No
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Mike
MikeMelbourne
  • 3 reviews

Good Insurance from a well respected Insurer

published

Good Value for money easy to set up, with out fuss. I have been with Allianz off and on as time passes if they keep the prices competitive then all good

Value for Money
4/5
Transparency
5/5
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Tony G
Tony GQueensland
  • 5 reviews
  • 2 likes

Seriously don't use - they claim everything as wear and tear

published
Value for Money
1/5
Transparency
1/5
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10 grand damage and end up paying allianz

published

Our tenants did over $10 000 damage. Alliance will cover around $100 worth of damage so we will pay them $500 in excess. Beware they deflect and refuse to pay. Terrible and morally defunct. Don't go with them.

Value for Money
1/5
Transparency
1/5
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Janet
JanetSouth East Queensland, QLD

Exemplary customer service

published

Contacted Allianz to sort out a landlord insurance policy issue. Each time I spoke to people who who understood my issue, who were knowledgeable about the insurance product and who knew what to do. Its rare to get great customer service these days.

Value for Money
4/5
Transparency
4/5
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1st renewal but left a bitter taste in the mouth….

published

The policy and price are good, but I find it bizarre that they want to charge an additional 20% to take the payment per month rather than in one payment.

Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!
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Understand your PDS, and your rights

published

I had Landlord Insurance for 2.5 years that was great until it came to making a claim.
My situation had a tenant who had a child with a disability. They used the term under the PDS tenants child under Malicious acts to attribute the damage.
The time taken to complete the claim, took 10 weeks to which they gave me 10 days to repair the house myself.
Ultimately understand the PDS carefully, I would not recommend this company or their policy or the people who you have to deal with.

Value for Money
1/5
Transparency
1/5
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LRM
LRMSouth East Queensland, QLD

Premium rise high

published

The cost of the insurance went up by a whopping 25% from last year for no realistic increase in property value and no claims. This is clearly unsustainable. Quotes from other insurers are no better. How long do you expect people to put up with price rises like this.

Value for Money
2/5
Transparency
3/5
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Allianz increased premium about $100/annum without any reason .even I haven't made any claim.

published

As a loyal customer Allianz should have given me discount but they have increased premium over $100 instead. Although I haven't made any claim so there was no reason . I hope it won't happen every year or I will go to some other insurer.

Value for Money
4/5
Incentivised Review No
Claim Made No
Similar opinion? Write a review on ProductReview.com.au!
Landlord Insurance

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bill
billSydney, NSW
  • 4 reviews
  • 10 likes

Allianz Insurance Outsourcing

published
Value for Money
2/5
Transparency
1/5
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Would give 0 stars if possible

published

I have had two conversations with Allianz staff today to take out landlord insurance
I was with them in 2019 and thought I'd give them another go
Seems they have out sourced the call centre to India, the line is dodgy and the customer services skills were below pair
Constantly talking over me, not understanding or helpful

Value for Money
1/5
Transparency
1/5
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Kel
KelSouth East Queensland, QLD
  • 3 reviews
  • 10 likes

The worst landlords insurance

published
Value for Money
1/5
Transparency
1/5
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Anna
Annaasked

Do you cover AirBNB as I have downstairs part of the house used for Airbnb

1 answer
Emanuel
Emanuel

Allianz does cover Airbnb accomodation. You may have to pay a little more but better safe than sorry. Thanks, Emanuel

Sofie C.
Sofie C.asked

What is covered under you landlord insurance? eg fires (thats the most serious thing i can think of)

1 answer
John M.
John M.

Get an answer from our members and Allianz representatives

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