Amart Spartacus Recliner

We bought the Gladiator version of this (what it was renamed), in May 2024. It wasn't delivered until August 2024. By January 2025 the recliners were starting to become difficult to close due to bent parts underneath. By April, they were not closing at all. We put in a warranty claim (April 2025), it was approved and passed on to a contractor. It… Read more

is now July 2025, and we are still being told that they are waiting for parts. The only action that has been taken is the contractor offered to come out and try to close them. He managed to close one but not the other. We are thankful for that. He did say he gets called out to work on this model a lot. This has been very disappointing and we will never buy from Amart again due to them continuing to sell an obviously faulty product and their absolutely terrible customer service.

I don't know what's worse, the furniture or their service – I bought this corner suite in January 2020, by mid 2021 the springs had gone and foam cushions had no support in them at all and several of the backrests were loose. I submitted a warranty claim which they dragged out for 6 months before finally replacing the entire suite in February 2022. By February 2023 the same problems had occured with the… Read more

replacement, I put in another warranty claim, it took them 2 months to send out someone to assess it, and another 3 months to decide to do something about it. By this stage, they've told me that the lounge can't be repaired due to lack of parts, so they offered me $513 as a token refund (and wave any and all remaining warranty rights) or the option to choose a 'reselection', however as the Spartacus is now discontinued (superseded by the Gladiator) they refused to replace the item directly and will only allow me to choose something up to the original purchase price... there are no semi-decent corner suites for anywhere close to the price I paid 3.5 years ago.

Worst couch ever!!!!! – We bought the SPARTACUS 6 SEATER CORNER LOUNGE which includes a 3 seater double recliner, a 2 seater with console in middle with 1 side recliner & a corner piece to complete. We bought in August 2018. In for repair November 2018 for lopsided gaping seat with dodgy recliner mechanism on the 3 seater. The 2 seater with console was also sent in for… Read more

repair of the recliner mechanism & disintegrated foam on the seat. Using the reclining action was like cracking bones & when the seating foam disintegrated we would be sitting on the wood frame. We noticed these faults almost immediately & reported them to Amart & they were amazing in sending out someone to repair. Since then the same problems have kept coming back. My latest quest to have our lounge repaired has been very frustrating. Amart is trying to avoid both replacing or repairing our lounge even though we have the 10 year Guarantee. I have noticed that Amart has made the exact same lounge but obviously with better mechanisms & seating foam after all the problems they had with the SPARTACUS Lounge… BUT to get away with not having to replace our faulty lounge they have coincidentally changed the name of it to the GLADIATOR now. I have been going back & fourth with Amart for over a month now to get my lounge repaired. They even sent someone out to look at it & take photos after I already sent them a full description & several photos from all angles. Because the SPARTACUS lounge has been “discontinued” Amart are not offering a replacement & they seem to also be trying to avoid a repair. It’s not over….. Soooooo frustrating!!!!

Horrific - Should have read the reviews on here before buying – We bought the DARK GREY - SPARTACUS - 3 Seater Sofa from AMART and for the first few months were very happy. After about 6 months we noticed that the padding started to diminish and you could feel the springs through the seat. The product came with a 10-year warranty so AMART sent a technician to replace this but then the same thing happened about… Read more

a year later. On this occasion AMART technician said it was now classed as wear and tear and this is the repsonse from AMART via email "Thank you for taking the time to advise of the issue you are experiencing with your product.

At Amart Furniture we take pride in ensuring our customer's satisfaction and are committed to providing you with excellent customer service.

In this case, the issue you have identified is not the result of a manufacturing defect in accordance with our Quality Guarantee. Therefore, your claim has been declined and we are unable to proceed any further in this matter"

They say they ensure excellent customer service but then do nothing - that isn't excellent customer service as described!! We have 10 year warranty which essentially means zero it seems!!

Please read these reviews and avoid AMART and their cheap products and zero year warranty that they hand out

Spartacus lounge renamed "Gladiator' – The Spartacus 3 piece lounge has been renamed Gladiator due to the ongoing faults and a bad name. Because of this Amart has not upheld their manufactures guarantee and warranty. My lounge will not be replaced and is less than 2 years old. All mechanisms are bent/faulty and cushioning has deteriorated. I have to settle for a repair using the same faulty mechanisms and cushioning. Never will I spend another 5 cents in this shop. Disgusted. Show details

The most disappointed lounge, we have ever purchased in 45 years – The foam has collapsed on the arms and at the top of chairs and it is only 6months old. The mechanical side of it is very hard to close the recliner. Amart had sent their lounge doctor to check it out and he said there is nothing wrong with it. Show details

Comfy and nice for the first 6 months only – This was so nice in the store. I had stored it for 18 months and now its had 12 months use. Uncomfortable, needs a pillow behind your back otherwise the wood corner is uncomfortable. Has a gap in the middle and the material seat join has opened up. The lounge and inner foam does not hold its shape. Foam on the leg rest is thin and the frame is… Read more

felt through. I have the cup holder twin chairs with recliner also and its lopsided badly and very uncomfortable. I would not recommend this lounge especially for a family or daily use.

Do not buy. Poor quality – Amart has been great with the after sales service but we have had to have this lounge repaired twice. And now the material is ripped. We don't have children or animals Save yourself some money and look at something else Bought in Mar 2018 not collected until July 2018 Show details

Super amart spartacus lounge. Crap! – We purchased grey charcoal Spartacus reclining 2x3seaters 1xsingle recliner custom ordered, when it arrived i noticed it was clearly had a green tinge in it ( not the same we looked at of the identical in store) within 6mths the lounge has become lop sided even looks bent its that bad my husband and I weigh no more than 70kg so not big people. The… Read more

stitching has undone and its noticeable in-between the squares and I believe im careful with all my furniture but this is dodgy as it comes. We noticed when it was delivered a bolt was found from it ( I dont have a clue where from) I write this review after seeing the thousands and thousands of terrible reviews on fb from customers and someone pointed out that its reviews are 5⭐ so be warned super amart Spartacus is CRAP %100

Awful couch - don’t bother – I purchased this couch from Amart Furniture. In 5 years I’ve had it fixed 3 times, and now the warranty is out, they won’t even fix it. The recliners always break, the foam doesn’t hold shape and falls out the bottom of it. The comfort has gone completely. Don’t bother buying this couch!  Show details

Spartacus three-piece recliner – I have a Spartacus three-piece recliner lounge suite, made 2015. The couch it’s self has fallen apart in the middle, there now is a huge gap in the couch and sites lopsided, Can any one assist please. I am very disappointed with product