Review your last buy on ProductReview.com.au
205 reviews
5 Nicana  · Sofa is fabulous. Looks great in our lounge space and is very comfortable.
5 Fiona Bosden  · We wanted a new lounge....had great service and knowledgeable personnel at the showroom....can't wait to get our new Jasper lounge
5 Craig D.  · Great product. Great quality. Although I had to wait a bit longer for missing piece
5 Stevie R.  · Excellent – Happy with the ontime delivery and really found the delivery app helpful so I could see delivery progress on the day.
5 AC1974  · Jasper…love! – We love our Jasper sofa, it’s the perfect size for our modest living room. And just enough space to snuggle up on.
5 Marilyn  · Amazing lounge – We love our lounge, fits our family perfectly and looks amazing in the space

Reviews with attachments

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Trevor
Trevor
  Verified

Great couch at a great price! Assistant manager was very informative and extremely helpful. Show details ·  1

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Donna B.
Donna B.NSW
  Fair Incentive Verified

Very happy with our purchase! We found the entire purchase process easy. From visiting the store and undertaking our own 'comfort' test, to selecting the design, leather and timber, the delivery and follow up. We had our new sofa well within the timeframe we were advised. The boys who delivered the sofa treated our new purchase with care. The boys… Read more ·  1

who came to look over a few small imperfections were perfectionists! Finally, a shout out to Jeka; thank you. All in all I found working with all aspects of the King team straightforward, responsive and pleasant..

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Robyn Giess
Robyn GiessWA
  Fair Incentive Verified

Quality is amazing. Very comfy, fabric is soft and nice to touch. We couldn’t be happier. Show details ·  1

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Michael L.
Michael L.NSW11 posts
  Fair Incentive

The sales experience with King was excellent. The sales lady we dealt with was friendly, professional and helped us put our couch together. Took about three months to deliver from time of order. The delivery people were good, put our couch together quickly and explained the features. Our Jasper is about 4 months old now and we are long it. Happy with our experience so far. Show details ·  1

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Clem
ClemVIC5 posts
  Fair Incentive Verified

Great addition to our home. The quality of the stone base and the floating glass above is beautiful. Show details ·  1

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Emma
Emma
  Verified

The lounge itself is great and the side tables are a nice feature. The ordering and delivery process, however, took longer than expected—my order was placed on 31 December with delivery advised for mid‑March, but due to an internal order entry error it didn’t arrive until mid-April and when it arrived, it was missing the bed brackets.… Read more

Communication throughout the process could have been better, which made the experience frustrating at times. On a positive note, once the issue was escalated, Deb was very helpful, responded promptly, and compensation was provided, which was appreciated and helped resolve the situation.

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Alpha Bravo
Alpha BravoQLD20 posts
  Verified

We have been waiting excitedly for our brand new Jasper lounge to arrive. Sadly piece by piece as the delivery drivers unpacked it we were horrified to see filthy stains on most of the lounge cushions. We called King Furniture at that moment and they spoke to the driver and requested he take photos. They said we could as well. The driver said… Read more

they would replace the damaged covers., Well not the case King have opted for a cleaner to remove the black oily stains on our white linen lounge. Absolutely devastated, this lounge as you can see in pictures is more than a dirty spot. The driver mentioned this was new packaging for them and had in his 7 years of working for them seen anything this bad. We wouldn’t recommend this company, we spent a lot of money on this QUALITY lounge that has just shown us the filthy warehouse or container it came from. We have been offered cleaning. We don’t want unnecessary chemicals and will take this further unless we get a better response other than we are so sorry. Very unhappy King Furniture.

3/3/2026 This is an update to the above review. King Living (K.L.) did send out somebody to clean the sofas, took along time but i think that was more to do with the cleaning company than K.L.. After a number of months King Living will be sending out new covers to replace the stained covers which is a good result. They haven't arrived yet but are on their way. I would still recommend that King Living improve the packaging for their sofas to avoid these dramas and costs with future clients.

King Living
King Living    

Hi, We’re very sorry to hear about your experience… Read more

Positive reviews

Kaye
Kaye2 posts
  Verified

Great sofa and great customer service – Absolutely love it. We upgraded the fabric to Whiteley sand which works beautifully in our space. We also opted for the firmer cushions which also was a good choice for us…very comfortable. Customer service in store was fabulous with a hands on approach to helping us choose the right fabric. Delivery was efficient, and although a pair of bed… Read more

brackets was missing at delivery, the delivery team and King customer service went over and above to get this sorted asap. Very impressed. Thanks guys

New couch
New couch
  Verified

Love king living – We love our new couch and it is everything we expected and more. Our delivery drivers were professional and helpful and would recommend king living to anyone. 10/10

Morgan
Morgan
  Verified

Amazing lounge and great quality – We originally bought this to suit our old house, and it was amazing. We recently renovated and purchased an additional corner piece to match the new room and it’s even better. So comfortable and the leather is so soft. Was also easy to dismantle and put back together while moving, which was great too.

Negative reviews

Alana
AlanaNSW2 posts
  Verified

Disappointed with quality – A bit disappointed with quality at this price point. Stitching isnt straight, zippers look cheap and stand out when should be concealed, the sections dont line up. It may be the fabric I chose the texture isn't even along the whole couch.

Brian Patrick Lynn
Brian Patrick LynnNSW2 posts
  Verified

Feather option think twice – We purchased the feather filled version, very disappointed as the seating areas need constant attention to pump up as depressions are left on seating areas. I disappointed that the sales person didn’t mention that at time of purchase.

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Monique
Monique
  Verified

Bad – Needing to follow up whether our sofa has been made correctly. The material seems to be too loose so when it has been sat on the material looks stretched and old. Quite a comfortable lounge though.

Recent reviews

Chris
ChrisNSW10 posts
  Verified

Jasper sofa – It’s a very comfortable modular sofa. The wood arms are great, quite a decorative feature apart from being functional. The back cushions can be adjusted in position to suit everyone. It really enhances the room generally.

Coco
Coco
  Verified

king Jasper sofa - excellent – this is my second King Living Jasper lounge and still extremely happy. sales in Brisbane excellent / support excellent / information excellent - cannot complain. delivery person was a little challenge but all good in the end.

Lana
LanaNSW3 posts
  Verified

I ordered a pair of magic joiners. Instead of just shipping me what I ordered, I received an email requesting what model lounge i had so the correct item would be sent. Even gave instructions how to find my model number, as they had ran my name in the system and couldn't find my order from over 10 years ago. Order and shipping confirmation with receipt was sent to me within 24 hours of my response. Excellent customer service! Show details ·  1

Div989
Div989
  Verified

Amazing design and quality – The king of all lounges....the Jasper is a step above the rest. Great design and amazing quality. The service from the team was 5 star and the after delivery service was outstanding.

LLL
LLL
  Verified

Great comfort and style – From start to finish the crew at King were helpful with design, shape and details that satisfied our tastes and budget.They were great to deal with when we had to change delivery date twice!

Angela
Angela
  Verified

We have purchased the jasper leather lounge for over 15 years and 3 of the zippers were broken due to wear and tear. Kings Living repair team fixed them for us at a minimal cost and did such a fantastic job that we are very happy with their service. Jason Wu was very attentive and helpful with us. Show reply

Rae F.
Rae F.
  Verified

Fabulous lounge, great colour – My beautiful new lounge has been in my house for just over a week now. I absolutely love it. One of the best purchases I’ve made in a long time.

JB
JB
  Verified

Perfect family couch! – We are loving our new Jasper couch, it fills the space perfectly and looks great too, we had great customer service and the family are all happy and comfortable

Sofas & Recliners

Find out how King Living Jasper Sofa compares to other Sofas & Recliners

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dlie1215
dlie1215
  Verified

Stylish, Comfortable, and Built to Last – A very comfortable and great-looking sofa. It’s been five months since we bought it, and we continue to receive compliments from guests. This is my second King Living sofa. We still have the first one (the Uno), and even after 12 years it remains structurally solid and very comfortable. Based on that experience, we expect this one to last at least as long.

Macs Mar
Macs MarNSW2 posts
  Verified

A standout masterpiece! – Such a beautiful and comfortable sofa. The fabric in Richmond Wattle Green feels amazing and complements my living area perfectly. It’s truly a standout piece in my living room. I’ve absolutely never regretted this purchase.

Michael L.
Michael L.NSW11 posts
  Verified

Great couch, infinitely customisable – We’ve had our Jasper for 9 months of so and absolutely love it. Extremely comfortable, and super versatile. We have it in an L shape most of the time but often split it when having guests over to make a better conversation space. Love the Quinn fabric. Still very happy with our purchase.

Jeremy Lawrance
Jeremy Lawrance30 posts
  Verified

A most comfortable addittion to our new apartment – Our new large apartment gave us an opportunity to splash out on a large Jasper setup. The comfotable cushions with their bolster backs give great support both sitting straight and just lounging about. Our grand daughter from Adelaide gave it a test "couch surfing" on her way to Japan and had an excellent nghts sleep. We could not have made a better choice.

Joshua
Joshua2 posts
  Verified

Maximum price, minimum support – The Jasper sofa is one of the most disappointing furniture purchases we’ve made. For a brand that aggressively markets itself as premium, the build quality simply does not justify the price. Ours has shown premature wear and issues far sooner than any sofa at this price point should. It looks impressive in the showroom, but the reality of living… Read more

with it is very different. For the money, you expect durability, craftsmanship, and longevity — not something that is uncomfortable unless you're laying down on it with no back support whatsoever. Extremely disappointing.

Kellie
Kellie
  Verified

Best investment and most comfortable lounge – We’ve had our Jasper Sofa for a few months now and absolutely love it! It’s incredibly comfortable and looks spectacular in our open-plan living area. It’s the perfect combination of style and comfort, and it has really brought the whole space together. We couldn’t be happier with our choice.

Tunya Pyne
Tunya Pyne2 posts
  Verified

Poor choice of cushion inserts – We were looking forward to our King couch as a couple of friends had them and loved them but sadly our couch is not as we expected. The back cushions collapse too much and the seat cushions also collapse a small bit especially the chaise one. We weren’t aware this would be the case and vaguely remember the girl at the show room talking about… Read more

cushion material but wished she would have been more specific about it as we would not have picked what we did if we knew it collapsed so much, our couch was only delivered in August 2025 and looks so worn already :(

SW
SW
  Verified

Jasper Sofa – I bought my Jasper sofa about 6 months ago. It has been the best investment ! It is absolutely comfortable and cosy. It's been great for entertaining as the layout is very spacious . The sofa is easy to keep clean and tidy. I love the wooden trimmings and the extra storage on the sides . I received the free coffee rest add- on at the time I ordered my sofa. It has been a very useful addition. It has been very much appreciated.

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