APIA Funeral Insurance

Robbery – I have been paying in for over 10 years and 4 years till 85 they want me to pay after 85 to keep the policy going, I will pay them over $8000 in the next 4 years for a $11000 payout, If I did this type of robbery jail time for me, Give them a wide berth, Over all I will have paid twice has much has I will get back Show details

Only if you are desperate – After finally getting to speak to an Apia consultant in regards to cancelling the policy due to cost I was asked if we lowered the payment could we interest you in staying with us. Really? So they admit they could have charged a lower premium to me after all this time? They are very obviously ripping people off if they can give you the option of lowering their premium only after you want to cancel the policy. Show details

Save your money in your bank for a funeral – I was with Apia with funeral cover & added my son for 9 yrs & l cancelled the policy & they said my son has to agree to cancel by ringing & confirming he wants to cancel too but l added him without him knowing as monthly payments were coming out of my bank account as my son payed nothing. Apia told me thankyou for being such a loyal customer..… Read more

After paying $4,000 for 9yrs l should have just keep my money in the bank & received interest. Don't do business with them.

Apia were fantastic – When my wife passed away on the 4th May 2021 Apia settled the policy in a very short period of time no hassel great to deal with. I had another small policy with Real funeral insurance lots of paper work and very hard to deal with. When you lose your Wife after 54 years of marrage you need help not hinderence. Show details ·  1

Excellent service in my time of need – I would sincerely like to thank the staff at Apia for their professional assistance with my lodgement of my sisters funeral policy. Very help, easy to complete & money in the account within 3 days. To top it off the send a beautiful arrangement of condolence flowers. Highly recommend this product. Show details ·  3

DO NOT BUY POLICY FROM APIA – Hello i am 73and have a $10.000 funeral policy i started off paying in the $50s dollar mark and now paying $124.30 a mth the time i reach 80 i will have paid over double the $10.000, put your money.in the bank, not here Show details

Disappointing – I can only comment on the initial contact as fortunately there has been no claim made. When signing up for the policy, everything I requested regarding renewals was promised, however the very first renewal, one year later, overdrew my bank account because no invoice received prior to due date. I cannot understand why I am required to email Apia… Read more

requesting an Emailed invoice one month prior to due date. I cannot understand why payment can only be via direct debit in lieu more convenient Bpay.

Very sad experience this mob – Promised the world via phone , very big on discounts which dont seem to eventuate : claim minimal increases in premiums BUT within 9 years premiums increased by 100% . Had to cancel out because couldnt keep up these payments Paid in total more than policy value but Apia refused to refund any of this policy . Keep clear of this mob Show details

APIA funeral insurance – Easy to set up over phone. I haven’t lodged a claim. The value is in allowing direct debit fortnightly from pension. It makes payments manageable without worrying about large monies required later Show details