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APIA Funeral Insurance

APIA Funeral Insurance

2.8 from 4 reviews · View Statistics

Reviews

2.8

4 reviews
  • Value for Money
    1.7 (3)
  • Transparency
    2.0 (3)
  • Customer Service
    2.7 (3)
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Heather

HeatherSydney, NSW

  • 3 reviews

Disappointing

published

I can only comment on the initial contact as fortunately there has been no claim made.
When signing up for the policy, everything I requested regarding renewals was promised, however the very first renewal, one year later, overdrew my bank account because no invoice received prior to due date.
I cannot understand why I am required to email Apia requesting an Emailed invoice one month prior to due date.
I cannot understand why payment can only be via direct debit in lieu more convenient Bpay.

Incentivised ReviewNo
Claim MadeNo
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sails10

sails10Illawarra, NSW

  • 5 reviews
  • 4 likes

Very sad experience this mob

published

Promised the world via phone , very big on discounts which dont seem to eventuate : claim minimal increases in premiums BUT within 9 years premiums increased by 100% . Had to cancel out because couldnt keep up these payments Paid in total more than policy value but Apia refused to refund any of this policy .
Keep clear of this mob

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Susan

SusanHobart, TAS

APIA funeral insurance

published

Easy to set up over phone. I haven’t lodged a claim. The value is in allowing direct debit fortnightly from pension. It makes payments manageable without worrying about large monies required later

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Bumper

BumperMelbourne

  • 8 reviews
  • 9 likes

Not happy. insurance making life harder.

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Questions & Answers

Cherie Dianne Trowbridge

Cherie Dianne Trowbridgeasked

My funeral insurance with is $57 per MTH I think this is way too much I am thinking of cancelling the policy.woulf get a refund. I started this policy approx 6yrs ago

1 answer
sails10
sails10

All I can say is that this mob caught me for thousands . If you think $57/month is too much you have a BIG (as in huge ) surprise coming . Get out now

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