Apple iPad (9th Generation) Wi-Fi 256GB (2021)

check and double check because they are not forthcoming with info, all they want is to make a sale – Bought this ipad just a few months ago and even though it is discontinued this review will be applicable to any Apple Ipad. Because Apple has a way to screw you into spending more money than is necessary. Apple have this thing in place for their ipads so that you can get get wifi from NBN or mobile hotspots however when it comes time to do software updates you can't do them via your iphone hotspot even though the ipad is connected to the internet, when I bought my ipad the store asked me what type of connection do you have, I said mobile only and not once did they mention to me about not being able to do software updates from mobile internet only. That information was imperative to my purchase and they failed to tell me and I am NOT tech savvy enough to have even thought to ask that question, because when they told me it would connect to the internet I was under the impression that everything would work fine in my ipad from the connection I have, after all internet connection is still internet so why not allow software updates....APPLE??

After speaking with Apple in AMERICA they told me to do the update via my iTunes account, which I did, I got the conformation that the update was SUCCESSFULLY DONE from my iTunes acc, however when I looked at my ipad it was still showing that it Can't update ipad because their is no internet, I DID have internet and apparently I am still entitled a refund or swap if the item is faulty, so again, APPLE you are losing me as loyal customer, because your products are getting stupidly expensive and the quality has slipped severely.

Not to mention Apple would not give me a refund or swap on my UNOPENED item, I am annoyed and have lost my love of Apple products after this.

2 pics below one showing the confirmed software update completed in my iTunes account and the second pic showing the next day after update that my iPad in fact has NOT been updated, so go figure.