Apple MacBook Pro 14" 2023

MacBook Fragility Warning! "Out of the 20 Macbook we have here, 3 have this problem." – Read below (including the lawsuit in America) and think twice about buying, and times that by 10 for your children. Owner, through my children, of two MacBook Pros (the one concerned bought through the school's Apple supplier) and just had a, bugger Australian Consumer Law, bad luck, phone call from Apple, so I would like to warn other parents. My 14 year old daughter simply closed the laptop on some papers (like 4-5 pages) as she was handed them by her teacher (something I would have done on my cheap Acer laptops over the years 100s of times) and thus witnessed by her and this was enough to crack the screen, discovered when she opened it next period. Apple basically indictated that this was as per what could be expected to happen, given what she did and was thus her fault. And looking this issue up, this seems common both in occurance (3 in 20 according to one commentor) and Apple's woeful response and thus this lawsuit in America...

Apple Now Facing Class Action Suit for Cracked M1 MacBook Screens By Anton Shilov published September 17, 2021

'The firm is accusing Apple of knowingly selling laptops with fragile displays that tend to crack under normal use in some cases and then refusing to repair them without charge.'

'a large number of customers who have experienced unexpected screen cracks and were forced to pay $600 ~ $850 to Apple for repairs. Apple insists that screen cracks were not its fault, but were caused by mishandling or by a small item or particle becoming lodged between the keyboard and screen.'

Apple hit with lawsuit claiming M1 MacBook screens are 'defective' Mike Peterson Apple Insider | Sep 15, 2021

'models ship with a concealed defect causing their screens to become easily cracked.'

"These problems often develop while the Class Laptops are closed; many Class Laptop owners have reported that they first observed cracking and/or display malfunction when opening their devices from a closed position. Others report that their screens cracked as they adjusted the screen's viewing angle in an ordinary manner," the lawsuit reads.

Comment section: "It's a bit hit or miss. Out of the 20 Macbook we have here, 3 have this problem. Maybe a bad batch? We sent them back and got new ones that have not given this issue so far"

Ironically this all happened on the day I would have ordered a MacBook for my other daughter heading into year 7 next year, but undecided between air and MacBook. That's now not going to happen and I will be selling the repaired MacBook Pro asap.

Incidentally, my daughter told me the 4 months into owning the laptop the school at assembly and by email sent out care advice that included this 'Never close the lid on a pencil or pen left on the keyboard (could crack the screen).' Okay, but papers are not a pen, pencil or the equivalent, in physical substance or common sense use. By the way here, from the email mentioned above, is what the school sent suggesting how also undurable these Macs (almost all others have the Air) are when it comes to a bit of rain, because I am sure the girls aren't using them as umbrellas…

Dear all Students,

With all of the recent rain that we have been having, we have seen a spike in laptop repairs due to water damage. I thought it would be a good reminder to send this email to you all with tips on taking better care of your laptop.