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Astralpool Viron Salt Chlorinator

Astralpool Viron Salt Chlorinator

V18 (18g/hr), V25 (25g/hr), V35 (35g/hr) and V45 (45g/hr)
1.0 from 2 reviews

See the Best Chlorinators in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

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1 star
2

Kristian

KristianSouth Brisbane, Queensland

  • 10 reviews
  • 4 likes

Failed within 2 years

published

Our unit failed within 2 years. It was inspected by an authorised agent but they refused to repair under warranty as they deemed our residential apartment building is "commercial" even though the pool is barely used on a weekly basis and never used during winter. Terrible product and they will try their best to avoid any liability for their poor quality products. Avoid.

Date PurchasedJan 2017

paul

paulAdelaide

Do not waste your money on this piece of garbage

published

The limited warranty is not worth the piece of paper that was used to write it on. I cannot understand that a product of that value which is used for 4 months a year was barely able to last two years before the main board died requiring it to be repaired under warranty for 1/3 of the purchase value. I never did go through getting repaired and I urge anyone not to consider purchasing this or any austral-pool product as I am not the only person to experience this. I should have placed this review in 2016 when I went through the warranty process and the exceptionally poor customer service at that point.

Questions & Answers

Elizabeth

Elizabethasked

Viron Salt Chlorinator V35 (35g/hr)

Hi. Having an issue where info option indicates "High salt, cell off". No mention of this anywhere in the manual. Any thoughts?

2 answers
paul
paul

Get water tested if its too high remove water to waste and add some fresh water. Check flow of water as well otherwiae fault with main board

Luke Harper
Luke Harper

Hi Elizabeth,

What Paul has said is correct. If there is an issue with the board our business Aquamech Services in Brisbane can repair it for you. We specalise in saltwater chloriantor, pump, robotic pool cleaner and filter repairs, spare parts and sales. Give us a call on (07) 30677956 or check out our website at www.aquamechservices.com.au

Kind regards,

Luke Harper
Electrical Technician
Aquamech Services Pty Ltd


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