Australia Post Load&Go Travel Card

Scam. This card is useless. No one will let you take money out. Complete disaster. Didmnt work anywhere and the telephone consultant admitted it. Would have been better off with cash

Cannot access anything, new card so no money if no auto transfer.Spoke to man on phone and that went nowhere also.I have just given up . No one seems able to help. they made changes that were not revealed to card holders apparently . No recommendations from me.

I like Australia post, however I would not recommend this product. It is a major rip off, and far too expensive. Also, the Australia post load and go site and load and go card is not as secure as it should be.

I set up my card online (as the post office manager adviced me), and some money was stolen off my load and go card very shortly afterwards. Later when I tried to login to my Australia Post load and go account, I could not even get into my Australia post load and go account. I rang this company and then the polite lady at the call ce...

Im in the US on holiday. For 2 weeks I have not been able to reload my card. I have had 3 phone calls with customer service. Total of 1.5 hours on the phone. They said they would escalate my problem and be in contact by email or phone. That was 24 hours ago, I havent heard anything. Theres no money left on the card. So Im now being charged through the nose to use my credit card. Theres massive problems with Aust Post Travel card and it doesnt appear to be getting addressed.

I couldn't log in to my card when I was in US. Didn't have a mobile and couldn't access a phone to ring an international number as I didn't want to ask where we were staying. Twittered Australia Post they weren't interested. Made other arrangements and on return went to postoffice. Not interested. Rang 1800 number. Had to consistently repeat myself because the customer service people seemed to have trouble understanding me. As it turned out the post office had input my mother's maiden name in their database incorrectly. Transferred the last of my cash and paid $10 for the privilege. Qantas card is supposed to be good.

I am doing a semester in the US and have had nothing but issues with the card. You can't load from your phone which is very inconvenient, the website rarely accepts your password. I then changed my password and not the website only says 'error occurred'. There's a huge delay in the transactions, so the app says's you have $100 for example, but the card then declines and you can't see the transactions pending. Also you can't transfer money to and from other travel cards which as an international student is pretty essential. Overall the worst card you can imagine

The travel card app is totally useless. I taught online for 20 years and know my way around the internet. The app does not recognise your email or password. When you try to change your password it does not recognise your password even though it meets the limited criteria. I think it's a great way for post Australia to have your money for a few weeks. We will not use it. I'll pay Te fee and cash it in as soon as I can.

I have been using load and go for a while and it usually works quit well. But I find the system totally stupid If your card expires with money on it, you cant simply tranfere money between cards. I have just spent 25 mins speaking to somebody in India to transfere money from an expired card to my new caed? It should either be automatic or I should be able to transfer money between cards online. I would assume it would not be rocket science. If it is some sort of security complience thing I would be very happy to find out what that would be.

However I have found the card usfull on the whole, and the phone help has been helfull

I had to call customer care and they were really rude. I have called few time for different reasons. They just just hand up without explaining anything when there is a difficult query.

Really hard to get customer support when card refused to work! Card not accepted inv arious situations in NYCity. Hard to see balance and keep track. Do not recommend it at all.

If your thinking of getting a Australia Post Load and Go China Card, it's my recommendation that you don't! It's true that China uses "Union Pay" as a main credit card but only big retailers and hotels may accept it, I had no success in any restaurant, convenience store or trying to order anything on line. There's no name on it, so on line ordering anything like food is out. Small retailers said it not issued there and wouldn't accept it, then there's fees to withdraw from a bank. Then there's issues with Australia post, there card, there emblem on it and they don't want to know you once they have your money because you won't get anything back from them. STAY CLEAR OF THIS CARD.

wont recognise CVV number , says its active with funds and card is registered ,, got told a tech team would ring in 48hours after 10 mind messing phone calls

After i got a refund from paypal. It didnt go back to my card. Had to do a lot of chasing to find out it was load and go fault. Spent an hr explaining the situation. There was no fraud activity just money to be refunded. They suspended my load and go account and now want me to buy a new card to reopen my account even though i told them i didnt want to be with them anymore and wanted the rest of my money on the load and go card refunded. They refused and said they cant do that due to security measure. I asked for the manager or supervisor and af...

Never trust AUSPOST ever. I lost my card in the house and I had the cardnumber with me just could locate the pin to use it online. Put a complain to Auspost and then sent me back and forth for different company who deals with it. I wasted my days for nothing at all and I have $150 still in the card which I cant use anymore because the Auspost cant refund or give me the replacement neither anyone is providing me the pin to use it. Biggest scam ever in my life that they keep the money and say we cant do anything.

I have load and go app on iPhone its great I can check my balance
and the renew fee is 6.95$!! and fees are the same

I want it lowered to for concession users like me !

and you can buy a new card in au post

and Transaction fee for purchases are $0.09 per purchase transaction (9 cents), capped at $0.99 per month (30 days starting from the date of the first transaction).

Does not apply to ATM withdrawals *