Bare

I was almost going with the same funeral company that looked after my father but after calling twice and both times was hung up on (I am sure accidental) I went searching for others in my area and came across Bare. I am so glad I found this company as they were amazing. Every detail had been thought of and they are there 24/7 for support and… Read more

guidance. Whether your needs are simple or the full service they cover everything. Thank you Bare, you have a wonderful team.

Very helpful and sympathetic to our needs, easy to communicate with to arrange the whole funeral. Rod the celebrant was fantastic and put us as ease with the proceedings of the day.

I wish I could give them the 5 stars that I expected however unfortunately there were a few hiccups. First of all they must be too inundated with too many funerals. They keep getting my loved ones name wrong, spelling mistakes made on the… Read more

invitations that needed correcting on top on my grief and then worst of all I picked up the ashes in what was supposed to be a beautiful urn and it was in a grey milk bottle. Yes my mother’s ashes given in a milk carton. As my sister who organised most of the funeral arrangements was livid. They did come and put it in the urn that we purchased and did it before the service. The plus side was the service went smoothly. A great little service and that was the best part. They did finally apologise after it was addressed and corrected the matter to a comprising conclusion. I wouldn’t rule them out completely however they need to not take on so many clients or retrain their staff.

Excellent service from beginning to end. Very understanding & sympathetic and everyone I dealt with was excellent & respectful.

AVOID - NOT here for you around the clock !!!!! Our loved one passed away in the afternoon. Received a call around 9pm saying one person would be there before midnight & was there someone in the home to assist with placing our loved ones body in van. As if that wasn't insulting enough, rang again before midnight to state noone was now coming as… Read more

van gad broken down & could they collect at 6:30am. We refused any further contact & had to restart our search for a reputable service for a respectful, caring Australian & locally family owned business whose costs were exactly the same. When we shared our story, Palliative staff unfortunately reported there were other families who had very similar unacceptable experiences including other bodies in van & being rough with the deceased in front of the grieving family. The dead & their loved ones deserve respect, honour & care. When I requested a call from the owners, I was only contacted by the State Manager who still wanted to offer their service on a Monday afternoon, our loved one had passed on Saturday afternoon. Not sure where they thought we had stored our loved ones body ..... Absolutely Shameful !!!!

Full marks to BARE for their professionalism for my brother’s funeral. I found it convenient and accessible to use the online service which included phone and email contact as well as being able to look at the progress of the planning on the online dashboard. On the day of the funeral all staff were dressed appropriately and were well versed in… Read more

what was appropriate for a Catholic Church service and burial.

A number of family and friends commented on how discreet and respectful the staff were.

We were given the choice from 6 coffins and were impressed with the style and quality of the one chosen. We were given the cross off the coffin at the end of the day.

We were personally cared for by a consultant through the whole process and on the day of the funeral were made to feel comfortable and relaxed on the day of the funeral as staff were on top of anything previously discussed or planned.

The whole day meant for a very comfortable and memorable experience due to the hard work and co-ordination of the BARE team.

Overall we were very happy with Bare Funerals and the ease to organise everything over the website, via email and phone. The highlights for us were the consistent contact from staff, the kindness and empathy displayed by staff, the speed to get paperwork through like the medical certificate and death certificate and the ease of them handling my… Read more

brother’s body and organising the cremation.

There are a couple of points I would make.

If you need the ashes in a specific time, make sure you let them know that. I think they say that ashes are returned in 2-3 weeks so we thought having a memorial 4 weeks later was appropriate. But by about the 2.5 week mark I started following this up and we only received his ashes about 4 or 5 days before the memorial. So it felt a bit stressful getting the ashes back but I’m sure if you make them aware of time frames, it shouldn’t be a problem.

The other thing is the website. I really love the idea of the photos and memories page and the guestbook. The only point I would make is that the photo upload can be a bit glitchy when you are uploading multiple photos on a post. Regardless of how I uploaded them, I found it would re-sort the photos into a different order which could be problematic at times when you want them displayed in a specific order, so I think this is an area they could rectify quite easily with some tweaking.

For the cost we paid, we couldn’t be happier, and the whole process overall was great. I’d certainly recommend them to anyone looking for a simple and easy process without a huge expense.

The team at Bare were wonderfully compassionate .They guided us through every step and kept us updated on the progress of each and every step. They did this with a kind caring tone.I highly recommend the team at Bare to look after your loved one with dignity and respect.

Just as we expected. The pick up from home was prompt and respectful even with grieving relatives. Help afterward was good though the questionaire was a bit daunting and I did make a few mistakes. Ashes were delivered and I think personal delivery is a must. Ian

I would like to sincerely thank Bare for the outstanding support we received after my father passed away. Their service was excellent, and they were genuine, compassionate, and professional in the way they helped us through this difficult time.

Bare Cremation were very good, my 1 star rating refers to the Bare Law Probate Service. For the Cremation: There was a long delay of 5 hours collecting the remains because apparently they came from Orange (why they don’t use a local provider is beyond me), but the cremation and delivery of ashes was efficient, with good communication. Bare Law on… Read more

the other hand; I simply do not have adequate words to describe how appalling our experience has been. Dad’s 12 month anniversary was yesterday AND WE STILL DO NOT HAVE PROBATE! The first lawyer was incompetent at best, if not negligent. Zero communication, major mistakes, errors in documents, lost documents, fouled up the application for probate. Taken over by supposedly the Principal. They must have simply copy/paste from the first lawyer’s applications as many errors were carried over. Bare Law kept saying the fault lay with the court in our jurisdiction being slow and picky. In fact when we finally obtained copies of all the documents submitted to the court and the court responses it was clear the issue was with Bare Legal. Issues with poor communication remain, and we are now making a THIRD application for Probate. This means having extensive affidavits (which seem to increase with every application) notarised for the third time, and we had to get replacement copies of documents Bare have lost (such as the original named executor’s death certificate). In the mean time the estate has lost tens of thousands in interest (for example we cannot have the RAD refunded- the care facility must be laughing all the way to the bank with the interest on $700k), and in fines for things we cannot action because we don’t have probate. Traumatised doesn’t even begin to describe how we feel.

Do not use Bare Funerals in Adelaide! They used a local funeral business for pickup and storage of my relative's body before cremation. This was Country Road Funerals (Main North Rd, Pooraka). While at Country Road Funerals, her wedding and engagement rings went missing (presumed stolen), and these were never returned to our family. This incident… Read more

was reported to the SA Police. Bare Funerals refunded their fee but did not follow up adequately with Country Road Funerals or our family. They brushed us off with a full refund, but no explanation for what happened, and a reluctance to involve the police and hold Country Road Funerals accountable!

Signed up 2 days ago got mail to say they were taking nearly $150 out of my account in 2 days I rang to change date to 10/3/ as that is my pension day. No one rang me back now I have virtually nothing till the 10th. Really bad customer service.

Got a phone call from Bare Funerals Call centre in the Philippines ( SO much being an Auzstralian company ) Not only I could barely understand her, I could her her kids in the background.. Not very professional

I found Bare a great service after loosing my Dad As usual there is paperwork to be filled out and I found it better to be doing it in my own home rather than making an appointment and turning up to a funeral home which is very confronting which I had to do with the passing of my Mum 3 years earlier I received a few calls offering updates,… Read more

support, comfort and offers of help with counselling and Finacial asssistance Overall I think it’s a great service with assisting with a cremation or a full funeral service

Cannot fault Bare Funerals. From the first interaction the team from Bare were fabulous. They demonstrated compassion yet efficiency through all stages. The services they provided us was much more than we anticipated and made every aspect effortless. Thank you to Tarrah and all of those that we interacted with along the process

My mother recently passed away at age 90 years. Most of her contemporaries were already gone, her remaining siblings were overseas, and her grandchildren and great grandchildren widely dispersed. This made a traditional funeral logistically very difficult. She and we, elected for a Bare funeral and cremation. The process proved to be thorough,… Read more

trouble free and efficient with guidance and supplementary information available if at any stage is required. Our relatives were equally impressed. We highly recommend this service to anyone in need of it.

I used Bare for the fist time in June after my wife passed away. I found from the first contact Bare staff were caring compassionate and totally approachable. There attention to detail through organising the cremation to organising the service left nothing to chance. Each question was answered with a seperate email , so no confusion or missed… Read more

communication. We dealt with Clair who was exceptionally caring and followed everything thing to the smallest detail. Bares staff allowed us to grieve without anything else to worry about. Highly recomend this Company .