561 reviews
AI reviews summary
Pros
Verdict
Bare is highly regarded for its empathetic staff, clear communication, and user-friendly digital tools that streamline funeral arrangements. While there are isolated reports of logistical delays and administrative errors in specialised legal or interstate cases, the vast majority of feedback reflects a seamless and respectful experience.
Bare Funerals were wonderful when organising my sister’s cremation and I’ve just prepaid a cremation for my aunt, which will take the pressure off when she decides to return home. The staff of Bare Funerals are easy to talk to and so helpful and understanding. Thank you for making this process easy.
I wanted to organise what happens to me after my demise. And this is perfect. I also believe the fixed price for my wishes to be carried out is extremely good value. Thank you for being there for me Bare Funerals.
Found experience with BARE to be relatively stress free under circumstances. Appreciated being able to see costings on their website . Was allocated contact person who managed process from start to finish which was very helpful. Did have regular contact with representative and she provided regular updates. Would higly recommend BARE to family and friends.
Reviews with attachments
My dad chose Bare to cremate him. He didn't want a funeral. We had a memorial. Then 3 months later our Mum passed away. She wanted the works !! Bare were so amazing with Dad that we decided we have to stick with them. I'm so happy we made that decision. From day 1 Becc & Jake were so caring and approachable. I didn't have to wait long for… Read more
them to get back to me when I had requests or questions. Stephanie organised the music and slide show. I was a pain changing photos adding photos at the last minute and nothing was too much trouble for her. Jake took over from Becc in the last few days before the funeral and he was amazing. Stayed in contact leading up to the day and afterwards. Making sure we were ok in everyway. Nate was the funeral director. He was there when we arrived organising everything so we could have time with our family and friends. He was a godsend. The day was beautiful. Mum would be so proud and happy. Mum and Dad are both in my lounge room waiting for us to scatter their ashes in their chosen place in North Queensland. Thank you Bare for everything from day one of Dads passing to Mums funeral and afterwards, checking on us. We will always be so grateful to you. ❤️
Excellent care and attention. Very impressed with all aspects of the funeral arrangements and venue.
I cannot thank Bare Funerals enough for the care and support they gave me during such a difficult time. From the very beginning the process was so easy and comforting as I was able to arrange everything from home without feeling any pressure or being rushed. My arranger Kristal was absolutely amazing and so kind and understanding every step of… Read more
the way.
On the day of the service Craig was incredible. He was so caring compassionate and professional and made everything run seamlessly. The service didn’t miss a beat and everything was handled perfectly.
For a budget company you honestly could not tell at all. The service was 100 percent perfect and I am so grateful for how smoothly and beautifully everything was handled.
I highly recommend Bare Funerals to anyone going through such a difficult time
I can’t honestly say how grateful myself and my family are. The amount of kindness, support and compassion from everyone involved in helping make our beautiful sister Nickis funeral. I would like to personally shout out Kristal for going above and beyond for our family. She is the most kind person I’ve had the pleasure of speaking with and also to… Read more
Brodey and the others who were there on the day. His kindness and compassion really stood out and thank you for being there checking in on us. Your company is absolutely outstanding and I will be continuing to use this company in the future when unfortunately needed. Thank you again to all of you for everything x
I am a minister in the Anglican Church but my Dad didn't want a funeral. He wanted a simple cremation and Bare provided exactly what he wanted. They provided exactly what they promised and there was excellent support on offer. Straight forward, simple and easy. Highly recommended.
Our coordinator Becc was extremely helpful and made the process so easy following our mother’s passing. The dashboard was simple to use and covered everything and everyone we needed to contact at a push of the button
Bare Funerals stood out firstly because someone had mentioned I would save money. What I didn’t expect was just how much different they would be. Yes saved money but they empowered me to make decisions in my own time and within reason. We looked at short cuts to save money where possible but still wanted the very best for my mums last hurrah. … Read more
Our dedicated consultant Chelsey was so lovely and checked in regularly. I was not inundated with calls and decisions and everything went according to plan. Thank you Bare for being there at the worst time, to ease the burden without compromising the quality funeral mum deserved.
We lost our dad in July, he had very clear and concise instructions. Bare Funerals hit every instruction my dad had for his afterlife care. The cremations box was understatedly beautiful. Thank you bare for providing my dad with the most outstanding care. Would recommend to everyone and anyone. Such a hassle free experience at the worst of times.
Latest follow-ups
After the recent sudden passing of my husband in an Aged Care Facility, I engaged Bare to take care of his funeral arrangements. From the moment I… Read more
first spoke to a Bare staff member (Bec) who advised me on the next steps, the level of service I received was above my expectations. My planner, Jake, showed compassion and understanding and was only too happy to answer my many questions. He checked in regularly to see how I was getting along. He was prompt and reliable. Nothing was too much trouble. I was referred to a wonderful celebrant who was unstinting with her time and took extra effort to help me plan a service that I wanted to be a little different and celebrate the happy times in my husband's life. I also wanted to have some customised stationery and the Designer provided a wonderful and very fitting design. All the paperwork was made simple. I never felt like ' just the next customer ' which is unusual with many organisations. Their business might be called Bare but to me there was nothing bare about it. Rosalie C
Follow-up · My ongoing experience with Bare has continued to be excellent. The cost was what I expected. I chose a funeral and some additional things, which were costed as per their brochures. I have also engaged Bare Lawyers to handle the application for probate and found that this was considerably less that other quotes I asked for from other lawyers. Communication has been easy and they have explained the whole process.
Follow-up · I continued to receive follow-up calls/emails from Bare for 6 months after my husband's passing. I still feel that they are more than willing to offer support if I need it. I even received an email from one of the Directors (Sam). Rosalie Chant
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From the start it was a wonderful time for us even though it is a sad time as they help you so much with their caring nature and up date you with emails or phone calls all the way through the process. We would recommend them to everyone.
Follow-up · As I said it was a very sad time but Bare made it so easy for us, they were very compassionate, helpful, and considerate of your feelings . From the moment I rang them they could literally take over all the hard tasks, we did have a cremation and they sent me the ashes, organised counseling if you needed it, or legal help, and the most important… Read more
Follow-up · Well I have to say, again how thoughtful and caring the company is, because after a year of my sons death , I got a most beautiful handwritten card saying they were still thinking of us on his anniversary. I read the card to my husband and couldn’t stop crying, it was so beautifully worded. So thank you once again for your care with people.❤️❤️❤️
From the first phone call to Bare through to the very last call, I could not fault anything. The staff were wonderful, caring and made everything so easy. Their dashboard and ‘to do lists’ are fabulous. They took care of everything so efficiently and smoothly. Thank you for looking after us.
Follow-up · The cremation was completely organised by Bare communicating with the hospital. Bare did it all, they kept us informed every step of the way. They not gave us plenty of notice when the ashses would be delivered. The young lady that delivered them was lovely, kind and caring. She stayed for a while talking to us, made it very personal. The… Read more
Positive reviews
My Mum didn't want a funeral, so she organised to have her cremation with BARE when the time came. We then decided to arrange her memorial with BARE & I am so glad we did. Tarah & her team were absolutely amazing. They were kind & caring throughout the whole process. With all the information on the dashboard, it was extremely helpful. Thank you to all of you who helped us in this difficult & sad time.
Bare Funerals are great. I've used Bare twice in the last year - last November for my mother-in-law, and in August for my wife, what a year it's been. Last year, it was obviously an emotional time and Michelle was there for us, answering questions, offering advise and comfort. From the first contact to the service she arranged to receiving the… Read more
ashes, she was a star. Aiza prepared the slide show & livestream, looked great. This August was a more emotional time, as it was my wife this time. Kristal was there for me, helping me on this journey. I requested a similar arrangement as the previous year, and she made it even more memorable. Mace prepared the slideshow, booklets & livestream, it was very moving. There are obviously other people at Bare that helped along the way that I need to thank, and I'm hoping to not have to arrange another funeral for a long time. I was impressed with my personal home page showing the checklist, memorial page, etc. Thank you to Bare Funerals for helping my family with these two funerals, they were both exceptional.
I cannot say thankyou enough to Bare and the team , from the day I contacted them they have been absolutely amazing, Vincent and the team I will always be grateful to you for your caring and compassion you gave to our family when I lost my dad . Highly recommend you and unfortunately I’m sure will be in contact in the future. Thank you again Amanda
Negative reviews
If I could give you a zero star rating I would. When my Mum passed away (2 years ago) it was a difficult enough time loosing her, apart from grieving I was interstate. I thought its ok as I had organised everything with Bare Funerals and given details to the care home she was in. But would you believe I received a call from the home about 3pm in… Read more
the afternoon saying they had been trying to contact you since my Mum passed at 6am and no answer, so much for 24/7, I rang numerous times, my friends rang leaving numerous messages but no one answered phones or replied to our messages. I had to ring around on a Sunday and found a beautiful funeral place to collect my mum, even at 5pm it was no trouble. To this day neither the home or myself have had a reply to our messages for help. When I saw your ads on TV recently I thought what a joke, totally untrue. I decided to phone and explain my feelings, the lady I spoke to seemed very understanding and said it would be passed onto management. Well that was 2 weeks ago and no contact at all, so very disappointed but not surprised. Never again and would not recommend you at all.
What should have been a beautiful home passing for my husband (which was his request) turned into a traumatic debacle. There was a lack dignity, empathy and compassion shown on the day. From the first phone call in the morning to advise of his passing that was not returned, to the several other 'escalated calls' that came back with later pickup… Read more
times, to the late day pick up which was so badly handled it left the family reeling in trauma which will stay with us forever - so lovely to watch your love one 'bagged up' and then taken safely 'to the freezer' :(. To be honest, if I hadn't kept chasing Bare up, I think my husband would have remained with us overnight. Unfortunately, he had a serious resistant bacterial infection, so with an immune compromised family member, this was not a good situation as he was situated in our living/dining area. A discount was offered for the events for which we are grateful, however a full invoice was provided, then updated and provided for payment late in the afternoon. However, there was then a call chasing payment first thing the next morning as it was 'overdue'. Seriously bad processes that have no answer for contingency situations right across the board. I did not realise, and was not told at any time, that Bare does not have a presence in the Canberra area and they had to drive from Sydney, where they also had no drivers available and had to outsource. I now see other similar reviews - they need to be able to have contingency options when they are out of area. When my dog passed at home, the treatment by the vet and cremation company was incredibly beautiful. I am saddened that my husband did not even get close to that level of dignity and care. Bare may be suitable for a hospital or aged care home passing but I would NOT RECOMMEND them FOR A HOME PASSING. I have to live with the sadness and trauma of events of that day, it seriously wasn't worth the discount.
My late nan was in her 90s didn’t get the final goodbye she’d hoped for. She clearly wasn’t in the most sound state at that age, and she signed up to Bare thinking she’d get a minimalistic goodbye to take the stress off her family. However, due to the package she selected, she didn’t get cremated in the dress she wanted or with the items she’d… Read more
hoped (family items she cherished). Our family offered to pay whatever they needed to make it happen, but they wouldn’t even entertain it - saying it went against what she paid for.
At such a sensitive time, I find this company to be nothing short of repulsive! I don’t care how many positive reviews they have, when you’re in this line of business, you can’t get these things wrong. We got one goodbye, and it was ruined!
Anyone thinking of entertaining this disgusting company needs to find an alternative immediately!
Recent reviews
I highly recommend Bare Funerals they took great care of our mother ,they stayed in contact with us from start to finish. The whole team were very caring ,keep up the great work Thanks Stephen, Sharon Carolyn &Peter
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Natasha and the team were very caring and supportive in the caring of my dad. The portal had checklists that assisted me in what to do and who to contact. Selecting what I wanted regarding the cremation was simple, the price was as stated, no hidden costs. The resource section was helpful dealing with feelings, coping etc. The whole process was… Read more
handled by Bare and I received regular updates via portal or phone call. They answered any questions promptly and were accommodating. Thankyou Bare
Bare provided a caring, supportive professional funeral arrangement service. Ellie and all of the Bare staff were excellent and diligent. Bare supported our choices for our arrangements with flexibility. I have no hesitation whatsoever in recommending Bare to anyone seeking a funeral service provider.
My Sister passed away very suddenly in Maleny QLD. Her two daughters hired Bare Funerals. I live in Sydney unable to help. Bare were very professional and did an excellent job for us. My Nieces were often difficult to deal with and Bare handled it all very well with compassion and care. I myself had free legal phone help as I was the executor of the Will. I recommend Bare to my friends now. Thank you Bare for all your help. Aileen Ogilvie.
My family decided to use the services of Bare because we favoured an independent company over one that was part of a large conglomerate. The service I received at a difficult time was brilliant. My arranger was knowledgeable, efficient and nothing was too much trouble. She led me through the process with empathy and kindness, checking in regularly… Read more
to see how I was doing. The bonus was the very reasonable cost. I thoroughly recommend Bare for their excellent and caring service. Thank you Bare.
I would like to thank the team at Bare for the care, compassion & support they provided while arranging Mum's cremation. The entire process was handled with kindness & professionalism during a difficult time. I also found the website to be very personable, easy to navigate & simple to use, making everything feel that little bit easier. I'm truly grateful for the thoughtful service provided & would highly recommend them.
A fantastic service from beginning to end. It was great to be able to make arrangements without needing to cope with a salesman on the side. Everything I needed, including step by step instructions was on hand and if I needed something more, it was a phone call away. This discreet guidance was most welcome. No hidden costs and total transparency. … Read more
A welcome relief during a stressful time. I thoroughly recommend BARE for both its simplicity and its thoroughness. Tim was great.
We contacted Bare when our father was passing away. Every phone call and communication we had with Bare staff was kind, considerate, helpful and efficient. With my brother in Sydney, and me in Melbourne, the Bare service delivery model with online dashboard and email communication worked perfectly for us. Our arranger, Fern was considerate and… Read more
efficient. She was happy to arrange the venue we preferred for the celebration of life and made the whole process simple. The development of condolence cards and a tribute slide show for our celebration of life for dad was easy & simple. Coreen even picked up a particular theme and used it as the introduction to our tribute photos - we only saw it when we saw the final draft and it was beautiful. The staff that attended the celebration of life were lovely and helpful. It all went so smoothly. I highly recommend Bare.
Bare were extremley caring and professional taking care of our darling mum when she recently passed. From start of process to completion we were updated and shown great respect throughout. This was unfortunatley the third time using Bare but would not have chosen anyone else in this difficult time to assist us.