Beware! Can't cancel subscription!
Tried to cancel my subscription 1 week before renewal date! You can only cancel online, and the feature is disabled (apparently 1 month later and they are still processing your subscription) - so it can't be done and you can't deactivate your profile! Sent several emails to customer service to cancel - no reply until 1 day after scheduled renewal date and reply states that they will cancel after they process your next payment (i.e payment for renewal). THIEVES!...
Quality of site is also poor!
waste of time and money for regional people
Very few clients are not in capital cities . I was being matched with men much older and outdoorsy types. I’m a professional geek type. Admin cannot be contacted for assistance
introductory offer was supposed about $80 -later found they charged $174.i found the site unsatisfactory-could not make contacts,So i cancelled my profile and account;but still charged another subscription;which they did not notify about.you must notify subscription cancellation in writing/signed..beware greedy gobblers.austin james
A total scam run by a very dishonest company. The site clearly states it charges $19.99 a month then proceeds to rob you by deducting $76.96 without your authorisation. Not only that it has you on an automated deduction system that does not allow you to cancel without going through a ridiculously unnecessary process ie. cancelling subscription by sending through a signed confirmation letter to an office located in Luxemburg! I cancelled my credit card just to be safe. Why they are allowed to operate in Australia is beyond me since there have been so many complaints.
Do not join this on line dating service in any manner. Their clients are Asian conmen and when you have so called spoken to them via email they then ask for money because they are in difficult circumstances, which is a lie. Most of the people on line do not exist and many are stolen identities. When you cancel your membership they won't accept and then send threatening emails to say "prove you cancelled" although the action was attended. They are fraudulent and should be exposed to the world in this manner. DO NOT GO ANY WHERE NEAR THIS COMPANY.
Scam scam scam
This site is a scam. They rely on tricking people using fine print. Their website is clearly designed to trick people into paying much more than they intended and then they make it almost impossible to cancel the automatic subscription that you did not agree to in the first place.
Am disgusted with this site, I cancelled my subscription 3 months ago and they have now charged me again nearly $200 for nothing. This is fraud & I am reporting them to consumer affairs. Do not trust this site
Not to be?
This site 'popped up' when I was googling for singles activities. They promoted themselves very well and appeared to be genuine, so I subscribed. My experience gave the clear impression that be2 date site is not genuine, so my subscription was ended. About 8 or 10 months later I received a demand from a debt collector with threats of legal action.
Their actions speak for them.
LS Cert.IV WHS
Don’t waste your time or money
Not worth time or money. I was looking for a male between the age of 48-60, living within a 30 kilometre radius of where I live. My search criteria was pointless as I was matched with people in every state in Australia. Matches were outside my age range by up to 10 years either side of the lower and upper limit by up to 10 years. About 90% of men post fake photos and the administrators of the site allow this. Membership payment, read the fine print, they take six months up front, I thought it was lik another app that took it weekly via iTunes. I was very wrong. Next is the auto renewal, make sure you cancel it or you will be paying for a very substandard service ongoing. The primary purpose of this dating site (and others) is to get money out of people without providing what you have paid for. I questioned them about the mismatches versus their match guarantee I got a big fob off. In short, do not sign up!
Scam Dating Site
I've tried to cancel subscription with numerous emails and just as many automated responses demanding $212 from me. I'd cancelled my credit card to so as not to be taken for a ride. Now today I received an email from ARL Collections based in Melbourne, according to their website, demanding the $212.00 and requesting me to contact their office by phone.
Not sure what process is going to be on the cards, just sure as hell not going to get call them as they'd harass me over the phone. I've been receiving hundreds of scam emails since I bought the initial subscription.
DO NOT SIGN UP TO THIS SITE
They do not disclose that they take hundreds of your dollars and the fine print no one ever bothers to read. They rely on people not reading.
Stay well away from this site. They are rip offs and you'll never meet anyone off their site. Like every other reviewer here it is impossible to stop them taking money, or attempting to and then sending threatening letters.
An off shoot of be2 so avoid like the plague. Really card to get out of as they require you to fax them 14 days notice if you want to end it. Don't bother scammers for sure. Ended up cancelling credit card then getting threatening emails that I would get a debt collector onto me.
This company is a joke - do not use them - I joined for 1 month with a big 19.95 showing on the page - next day I email and ask why 89$ odd was deducted - whoops I didn’t read the fine print that was 1 week not a month - try to cancel from 2 days after I join no luck after numerous emails I get know where they take out 179$ for 3 months they say I should have xxxld by 8th sept (2 weeks after I join)) for monies not 2 come out of my bank - then to top it off someone else uses my profile pics under another name email again no resolve - STAY AWAY fr BE2
Stay away from BE2
Scam, scam and the same story thought I signed for one month and was continually charged, could not find a way to get unsubscribed so had to cancel credit card and now I have a letter from arl debt collectors for monies I owe!! Most profiles are fake. Do not go anywhere near be2
Rating should be 0. How do they sleep at night
Total scam so wished i had read these reviews before going onto be2 site. Looks like iam not the only 1
Live and Learn
Mark that a zero
Sign up confusing. How to cancel confusing. Responses to messages are automated and both messages I received were the same with only a few details changed. Don't be fooled by this site, so many contacts with no photos or completed profiles. No way to tell if there is any genuine people on there. I should have known better, learn from my mistake.
It's a complete dodgy company. I cannot believe that an Australian authority still allow them to ope
If you wanna waste your money - let's do it. Scammers are waiting for you. I gonna report this company to ACCC or consumer ombudsman!!!
Never scammed again!
Scam scam scam
1.Sign up was confusing price misleading (i was told I'd get 2 weeks free trial, if I liked it then. I would be charged for a 3 month subscription.
2.Said $161/3 months from the Australian .com.au site, so I assumed it was Australian dollars, not actually what dollars they charge.
3. I've paid almost $1000 in 7 months, did not realise the subscription would just renew again after 3 months, no emails asking if I'd like to renew they just took the money from my acct
4. So many members use fake profiles, i.e. same photo with 4 different user names, profile etc. I brought that to, their attention and asked to end my free 2 week period and didn't want to carry on my membership - see above for my request, it was acknowledged then completely ignored!!!
5. Have written an email, scanned it and faxed, I asked them to send me confirmation, have got it saying no more payment will be made and membership is cancelled....watch this space, never using a dating site EVER again,!!!
Actually I’m giving ZERO star!! Disgusting website! Liars! Money sucker website!!
Wish I had seen all these reviews before joining this stupid dating website!! I joined around December 2017. Thought I only paid $10 for it but they charged me $239 for it! And I didn’t know it until today!!! Because they charged another additional $299.40. Woke up this morning and got an email from PayPal regarding this transaction! I was horrified! I reported to PayPal immediately and opened dispute! I informed my bank about it. And they told me they would look into this matter seriously. I then realised the transaction was from this stupid website! And those transactions were unauthorised! I remember I deactivated my profile long ago! How come they re-activated my account without my knowledge?!? I logged in to my account and it was active!!! No notification whatsoever! Can you believe it? So my account was active without my knowledge!! And I didn’t know I was charged $239 way back in Dec 2017! Coz I didn’t check my bank account at that point of time so, they got away with it!!!! I am soooo angry and shocked! How could they do this? I lost $239 for nothing and I may lost another $299.40 ! This website is total scam!! Please don’t ever ever try to use this site. I’m trying to cancel my membership but looks like I’m going to have problems doing it just like other people. I cancelled my card too! I’m going to take legal action if they send me emails asking me $$$. A bunch of thieves these people are!! Hope PayPal cancels this transaction. They are still investigating my case. They told me there was a billing agreement! So what now? They just get my money, just like that! Wake up PayPal. It’s scammed! Read all these reviews. Simplistic complains!! I hope I get my money back. I’m soooo angry.
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