Bessemer Classic Range

I have been using Bassemer for about 30 years, best cookware ever, customer service is great, Sheen, was very professional and in time, much appreciate Sheen support and delivery arrived before my expectation. Show details

I bought a few years ago with the confidence of their supposed popularity and supposed lifetime warranty. These are extremely poor quality and toxic. They use very outdated teflon and the teflon is scratched off and goes into your food. Avoid at all costs. They need to change to genuine non tox technology and they need to back their warranty as well. Show details

Just wanted to thank Razelle at the bessemer team, Your professionalism made my experience so much easier and more pleasant. It’s clear that you care about your customers, and I truly appreciate the effort you put in. You were a pleasure to deal with and very quick to respond. Thabkyou for your help Regards Jamila Show details

Had a fry pan delivered to me which was unfortunately scratched on the inside but upon contacting customer service, they quickly sent me a return slip and replaced my pan with another one. I am very happy with the entire service. It was quick and efficient. Show details

I needed to source replacements for two detachable handles which looked like they were no longer available. Robert was very helpful in seeking all the information required to assist me in finding the best solution. Within a few days, Robert provided a generous solution and a few days later the replacements arrived. I am so grateful for Robert's… Read more

kind assistance. I have a large number of Bessemer cookware and have used the cookware for 30+ years now. All the cookware are still in near new condition so I am sure I will be using them for the next 30+ years! Thank you so much for the outstanding service supporting your products.

I bought about 3K worth of Bessemer products to deck out my kitchen as they have lifetime warranty so it made sense. First warranty claim, handles falling off with corrosion and the response I got was. Bessemer has changed ownership since u purchased it so you have no warranty. Absolute junk if you dont have warranty. Show details

I received my new frypan last week which has a smallchip on the handle. I immediately wrote to Bessemer but have not heard back-very disappointing as I thought Bessemer would be better than that Show details

I purchased the whole range. It wasn't cheap. They say lifetime guarantee but when I had stain and peeling issues with my lids and 28cm pan I got excuses and then the silent treatment. Their service is atrocious. I will never recommend this product or buy from Global Retail Brands again. Show details

I’ve been using Bessemer cookware for over 30 years and it’s still my everyday go-to. The non-stick pots, pans, and trays are reliable, easy to use, and consistently high quality. What really stands out is their service and warranty support. On the rare occasion I had a query, Sheen looked after me personally—quickly and professionally—which gave… Read more

me real confidence that they stand behind their products.

I can highly recommend Bessemer to anyone looking for durable, high-quality cookware backed by excellent service.

I’d like to commend Robert for his outstanding customer service. He promptly addressed an issue I had with a roaster and took full ownership of the situation. Robert was not only professional and courteous, but also incredibly efficient in organising a replacement without any hassle. It’s rare to experience such a smooth and responsive resolution,… Read more

and I truly appreciate the support. Thank you, Robert - your help turned a frustrating situation into a very positive experience!

Love the Bessemer range. Recently I purchased the 32cm pan. Upon opening it looked like the rim of the pan wasn’t shaped correctly. I emailed the Bessemer team and had Vanilyn assigned me with a replacement. Such a great customer experience with clear communication. Show details

Handle on my 28cm frypan was loose. Frypan probably 30-40 years old but as good as new. Cooked many meals over the years in this frypan. Reached out on how to tighten the handle. A huge thank you to Maryda for her advice on how to fix the problem. Easy as, took a couple of minutes, brilliant. Now ready to cook up many more meals in this frypan without worrying about the handle falling off. Love my Bessemer. Show details

We’ve received great service from Robert in a replacement item for our Bessemer Non Stick Casserole dish. Robert made the process so effortless and stress free - couldn’t be happier with the service we received from Robert. Show details

Excellent customer service by Razelle, who supported my warranty claim and replaced my 24'' fry pan which is losing its non stick. I'd only had it for 2 years, which I thought was unusual deterioration compared to my other pans which I love using. Very much appreciate the fast response and action. Customer for life! Thank you! Show details

Excellent fast service – I have been using Bessemer cookware for over 30 years and love it. When one of my casserole pots bubbled and peeled I contacted customer service and Mark assisted and arranged my replacement immediately. Thank you for your fast and efficient service. Very much appreciated Show details

Great service and products – I bought Bessemer cookware when I first moved in with my husband as it was what his family had sworn by for years. The cookware has stood the test of time and they have also held true to their lifetime warranty - I needed to replace a lid and received wonderful speedy service from Robert who turned it around in less than 24 hours. Will use… Read more

Bessemer for many years to come and look forward to cooking many more delicious meals for my own growing family

Amazing fast – Cleo was so helpful and quickly responded to my queries she have worked on my issue with the fastest solution results and I really appreciate her work

Great Cookware, Great Service – Bessemer are extremely sturdy and reliable cookware. The customer service is also amazing. I had a problem with my 32cm pan as the coating was peeling and reached out to customer support. Robert helped me out by ordering a replacement for me. Thank you Bessemer, the experience has been great, appreciate it greatly! Show details

Casserole pot – Love my Bessemer pots. Been using them now for over 30 years. Just bought another casserole pot and lid for myself, my daughter and daughter in law. Show details

Fantastic product and service – I have been a Bessemer user for 33 years I got my first pots when I was 21. Late last year after renovations I decided to throw out my 33 year old pots that had seen the best of times. I was in the market to purchase new cookware and researched all types for my new induction cooktop. Nothing came close to Bessemer so after 33 years I bought whole… Read more

new sets. Unfortunately one of the frypans was defective (1 in 15!) I engaged Robert though chat, he was super helpful and has already actioned my replacement. I’m super excited about my cookware and look forward to many more years of cooking in them! Thanks Robert for making it so easy to deal with Bessemer

Very professional, dealt with email immediately Highly Recommend Razelle at Robins Kitchen – Razelle was incredibly helpful! Everything dealt with professionally Thank you for your quick response

Great customer service – Thank you Razelle for resolving my concerns. She was quick and efficient and very professional. I love Bessemer. It's such an iconic brand and I grew up with it. I'm so glad Razelle was able to solve my questions.

Good Service – Had a problem with the handle on a 3 year old 32cm Multi Frypan. Mark at support responded quickly and replaced the faulty item. Really easy to deal with and solved it without fuss. Thanks Mark. Show details