Black & Decker FSMH13E5-XE

Hubby and I bought this little steam mop from Big W in July 2025. We have used it weekly for 3 months and are using it on tiled floors exclusively. THE PROS: - It steam cleans nicely once it gets going. - Its light and easy to use. - It heats… Read more

up quickly and you get surprisingly far with just the small tank of water.

- The cloth pad part is a very decent size and is easily machine washed. I like that it comes clean quickly and easily just hand washing too though, so I can keep going to new areas with a new clean pad, without the need to buy more mop heads.

- The cord is very useably long. I really appreciated this. You can reach almost everywhere before needing to refill the machine or move to another power point because the cord is so long.

- I like the hook on the back to hold the cord, excess as I'm going around can be looped so its not a trip hazard paired with wet floors.

- Comes standard with extra attachments for smaller areas or thigns that require a brush to clean.

- Being so slender its only a small area taken up in the broom cupboard when not in use.

- Reasonably priced and easily sourced from Big W

- Does a very decent job at actually cleaning the floor. It doesn't just smear the dirt and oil and grime around the floor. It does actually remove it and leave the floor shiny and smoothe once dry.

CONS:

- Hard to refill in confined spaces because the main water holding part does not come away from the frame. If you have short nozzle taps or small rooms this could be difficult to refill to get it in close enough to the tap but also account for its length. A small jug should've come with it for the refilling purposes but didn't.

- Seems cheap but what do you really expect for $80? It's plastic and flimsy and will definitely not last decades, but for a cheapy fast way to clean your floors this is a winner.

- I wish it had more steam ports. From what I can see, there is only the one in the centre of the pad. I wish i had at least 4 across the length of the pad to evenly distribute the heat, steam and water to wash the floor.

IMPROVEMENTS:

- I'd like a larger water tank for larger spaces. So you can keep going without having to stop and refill every few metres.

- An alarm to beep to warn when you're about to run out of water would be super helpful. There were several times where I forgot to check how much water was in the tank and it was just about all gone.

- Following this- a light to show you when you can safely turn on the steam function would also be super helpful. How soon is too soon? They say to wait 20 seconds but unless you get your phone or a timer out, who is actually going to be exact with that? A light that turns green when the device is ready to steam and mop would be great.

Overall, if you're after a cheap and easy to use device to get your floors cleaned this will do the job. But don't expect Bissell quality in device or cleaning functions. She's just a basic machine that does a basic job, but for those on a tight budget it does what it needs to do. It cleans floors and it does it well for a cheapy. I probably would buy again if I just needed a quick and easy steam mop. If you want something that provides industrial grade cleaning or machine build quality- this isn't the one for you.