The sink CRACKED FROM UNDERNEATH after only 4 months of use. Blanco REFUSED to honour their warranty and left us with the repair bill. We'll be taking them to VCAT to recoup our losses. Terrible product as well, as the sink began to stain and the… Read more
gold-coloured wastes, tarnished within the same time period as well. The call centre team are rude, dismissive and refer you to put everything in email so some faceless "manager" can abdicate responsibility. STAY AWAY from anything Blanco
Follow-up · The wastes tarnished with regular daily use after only 3 months. We believe it was a manufacturing fault in the sink as it cracked from UNDERNEATH - we supervised installation 4 months prior and personally picked up the sink ourselves to make sure it was never mishandled. The white finish of the sink IS NOT as stain resistant as the company's marketing spiel suggests.
Discoloured after a couple of months – The sink looked fantastic when it was first installed but quickly discoloured. We followed Blanco's cleaning instructions but 18 months later it looks awful and never looks properly clean. We did our research before buying and Blanco claims on their website that ' The material will not discolour or fade under normal use, and with a little care.'… Read more
This is just not true. My advice is if you really want one of these sinks don't go for a white one. Very disappointed with the sink.
Worst Sink Ever; Do NOT purchase from Blanco! – Blanco double sink started staining about 6 months after installation, getting worse as time went by. I contacted Blanco who indicated the sink was not defective and was not covered by warranty. I paid over $1,400 for the sink and followed all the instructions for cleaning it, but the stains have just gotten worse. This is the worst sink I have… Read more
ever seen; the material is pouras and stains very easily. See photos for what the 2 year old sink looks like after cleaning. This is a real review by a real person who is extremely disappointed in Blanco!
Reviews with attachments
Be aware, Blanco will deny warranty claim when its clearly a manufacturing error – We've owned this sink for a couple years and noticed a crack on the top side corner. When we looked underneath there was significant cracking on the underside with water leaking. When I contacted Blanco they initially declined the warranty claim stating it wasnt a manufacturing defect. When I inquired why they stated they thought it might be… Read more
from something being dropped forcefully inside the sink. I sent them a video showing there was absolutely no damage where the cracks are they just said they don't have to prove anything to decline any warranty claim. I took a video which i will include in this review to see for yourself where you can clearly see zero damage to the area where the cracking originates. But what you can see is cracks underneath the stone.
Bottom line is Blanco will deny any claim you try and make and they don't have to prove anything to do it. Its obvious I didn't drop anything hard or heavy in that area. Its obvious these sinks aren't as strong as they advertise them to be and their warranty isn't worth the paper its written on.
Strainer should come with a warning – Be careful emptying the strainer into the bin (if you don't pick the push button option). Twice, the small black plastic/rubber plug beneath the strainer has been lost after – I guess – faling into our bin and then someone replacing the strainer. It's a $60 item, and though Blanco sent me one for free, they won't do that anymore. So I have put up… Read more
without one in my twin sinks for 6 months.
Otherwise, I do love the sink and have had no durability issues. The strainer can't be turned to open or close with your fingers cos its too slippery so you'll find yourself using fingernails in the slots.
- +2
Defective Diamond silgranit kitchen sink – I rated 1 star because zero wasn’t an option. This sink is a year and a half old and looks like an old used sink. A few months after it was installed dark spots developed on the lower front and sides. I tried to remove them but they didn’t come off. I wrote to Blanco and sent a picture. They gave me a few ideas to try to remove them, but nothing… Read more
worked. I decided to just live with it instead of making a fuss. A few months later I noticed several chips that looked as if they were rusting. I notified Blanco again and sent pictures. They informed me that their sinks were very durable and chip and stain resistant but sometimes it can happen if something “hits it the wrong way.” They said Blanco will not be held liable for chips, scratches or stains that can occur under normal use over a period of time. Period of time? Three months??!! It is just me and my husband. We don’t abuse and throw things into the sink. I’ve always had stainless steel sinks and they scratch very easily so I decided to buy a nice sink when we built this house. Blanco seemed like a reputable company with quality products so we purchased this sink. I’m extremely disgusted with this sink and the lack of customer service from Blanco. If you’re looking for quality and a company that will stand by their products DON’T BUY FROM BLANCO! Now I’m stuck with a crap expensive sink.
In-depth reviews
Kitchen Reno Scarred – After researching Blanco sink quality and design, we purchased a Silgrain double kitchen sink to be part of our kitchen renovation. Initially the sink was beautiful and seemed to be able to withstand the daily demands of a normal household kitchen. We read the care and warranty to ensure we treated the sink according to manufacturer requirements.… Read more
After 1.5 years of use, the sink we noticed a chip in the bottom of the sink-after we examined the sink further, we discovered that it was riddled with over 35 pencil-point size indentations that were eroding into larger 'chips'.
In contacting Blanco's Canadian head office they referred to the warranty not covering chips, even at this unusual amount of chips over this short period of time. Our feeling was that this sink was a result of a production flaw as we have friends who have Silgrain sinks and not experienced this situation.
Extremely disappointed at the quality of the Silgrain sink and Blanco not backing their product. When in conversation with others who are renovating kitchens or building new homes, we absolutely do not recommend this product or company.
Beautiful sink – After heaps of research chose a Blanco Silgranite Pura Dura 11 sink. In fact it is almost identical to the model above, which is what I had chosen, but instead got a Harvey Norman exclusive which included the anthracite tap as well. The sink looks fantastic on the white marble Benchtops. It is lovely to use as it has a silky finish. It has only… Read more
been in for a month but I can't see any reason why it will show damage. Blanco say you can put hot stuff on it (and we have a couple of times without an issue) and you can cut on it. This I am not game to do. Why risk it when I always use a cutting board anyway? Maybe when it is older. It is a lovely sink and so far can highly recommend. It is a good depth if you need to wash up bigger items, but you only need to add water to the desired depth for the items being washed. I bought the metal colander that fits inside the sink too and that has been useful (but very expensive $163 for a colander!!!!) bit of an extravagance but I am glad that I bought it.
Blanco black silgranit sink – We renovated our kitchen, and although we did most ourselves, I wanted quality fittings and appliances. So I reviewed everything to death! Our Panasonic fridge (didn't even realise they made fridges!). Our 900 freestanding Westinghouse stove- both products really excellent and money I would spend again on exactly the same appliances. But the… Read more
outstanding purchase was our last piece of the kitchen Reno . . . Our sink.
Not many reviews on this anywhere. So thought I would create one for people like me who want honest answers.
We bought a Blanco Silgranit 1 and 1/2 bowl black sink and I love it. It is all that Blanco advertises and more! The size of the main bowl is huge. Fits all the large pans I can fit from my large oven and after I drain the sink the water practically dries off by itself! It's 80% granit, so it's lovely to touch and look at. We have so many comments on it. It has been in for approx 4 months now and it takes all i throw at it. I cook a lot and no scratches, stains or odor. So easy to wipe dry.
That's the positives. The negatives are small. I wish they made accessories for this, such as a strainer and wooden cutting board. I have bought IKEA ones and they fit over the 1/2 side on an angle as the main sink side is very large and I can't find anything to fit. That's it. No other negatives!
I researched black sink reviews, and all were expensive with pretty bad comments. That's why I thought I would add my positive review, for those that want to give their kitchen a money worth spending highlight!
Positive reviews
Want a big kitchen Sink?? – We love our new kitchen sink! We purchased through Appliances Online and had it installed along with the Blanco Rock Grey tap. The rock Grey sink blends in well with our benches and people often comment how good and deep it is. You still need to be careful with the sink, we noticed a slight stain in the bottom of the sink however with proper care… Read more · 1
and cleaning it was removed, just need to remember it isn't stainless steel and treat it carefully and wipe it down after use. The sink is nearly a year old and still looks like brand new, no scratches or chips. If your looking for something different this could be it.
Best Sink ever – I have done several renovations and built one house. I have always had stainless steel sinks and even though going for top brands, I've never been happy with them after a few months. They do not keep their shine and also seem to scratch. This time I went for the Blanco Silgranite Rock Grey Double Sink. It is fabulous. It looks so modern and… Read more
stylish and keeps very clean. Would never go back to stainless steel. I also bought the matching tap and that is great too.
Absolutely perfect – Purchased this to replace a terrible looking stainless steel sink that was 3 months old. It's amazing, it does not scratch, does not dent and looks perfect every time I clean it. Show details
Negative reviews
Esthetically attractive but not practical – We've had this sink for a little over a year. It looks great in our kitchen but it has multiple tiny chips. We use our dishwasher 90% of the time except for our wood handled knife set and a cast iron skillet which we rarely use. We are retired and have no children in the house so the sink does not get abused in any way. We've gone back to our… Read more
builder, who has reached out to the supplier, with not positive response or even a recommendation on how to fill the chips. We reached out to Blanco directly without a response. If you are looking for appearance only, purchase the sink. If you like to cook and the sink gets used much, stay away. If we had known, we would have gone with stainless steel.
Find out how Blanco Silgranit compares to other Sinks
Know better, choose better.
Defective and customer service wouldn’t cover under warranty even tho new – Our contractor agreed our grey sink was defective with rust colored marks and spots. I contacted Blanco and provided all the info requested. They determined it was not defective. So I’m stuck with a brand new sink that looks awful. Show details
Great looking sink for about 8 months – I bought the white NAYA siligent to put in my new kitchen , after about 8 months of being used carefully , it is stained and pitted , I contacted Blanco and was told that as this was not a manufacturing fault it was not covered under the warranty , It looks awful , they sent me a link on how to clean it which I had already been doing . Show details
Recent reviews
Blanco Nava black double bowl kitchen sink – I too would have rated 0 for this product if there was that option. Very disappointed and it annoys me every day I use it. It chipped and has grey marks on side and base that I cannot get off I have only used dishwashing liquid to clean as advised by Blanco but it doesn’t come off. Blanco also said they do not cover chips . If I had purchased… Read more
cheaper copy I would understand you get what you pay for but went for Blanco thinking I was buying quality I also got the tap. Stay well away from this product and I will never purchase Blanco again.
Vert disapointed – We bought un June 2019 our Blanco Silgranit double sink with protective grid on one Side. IT was installed in November ans user for about 6 months by 2 adulte very carefully. Already we remark 2 chips on the grid Side...we wrote to Blanco, they offer us another grid free... Incredible. I would Never recommand this expensive Product to anyone Show details
This has been a terrible product – The sink was less than one year. No harsh chemical cleaners, followed their directions. Noticed multiple chips. About 10. Sent pictures to the company and although they claim the sink does not chip, they do not stand behind their product. They sent me a free stainless grate to put in the bottom of the sink. I would not recommend the product. Show details
Good afternoon Sally, could you please send me a copy of… Read more
Terrible - Stay away – When new looks fantastic. we were really looking forward to something different - other than a plain stainless. We were told by sales person stain, heat and chip resistant. We have been using for just 1 year. The sink is stained and has several small chips in it that stain even more than the rest of the sink. very disappointed. Suggest keeping with stainless. Show details
Faulty product, horrible customer experience – I purchased a Blanco SILGRANIT sink in Anthracite. Blanco advertised on their website that Silgranit is heat-resistant up to 280 C, so you can put hot pots and pans straight into the sink without any qualms and it won't suffer any discolouration. My sink had a white mark from resting a fry pan on it, the fry pan was definitely not exceeding 280 C… Read more
and so I lodged a complaint on Blanco’s website. Shriro, who distributes Blanco in Australia, organised for a plumbing company to replace the sink. The plumbing company cracked my benchtop, scratched the brand new sink and scratched my acrylic cupboard door below the sink whilst installing the replacement sink. Shriro has refused to rectify the issues despite them have a duty to as they organised the plumbing company. I will never buy a BLANCO product again.
I love the look but not the cleaning – This white sink looks beautiful in our kitchen and is very functional, with practical dimensions. I find it is very difficult to keep clean, however, and find myself scrubbing it every couple of days. I’m not a fussy housekeeper but am never quite happy with the result of my efforts. Show details
Beware of "normal use" side effects – VERY POOR DESIGN drain tailpiece has hidden ledge just below strainer insert that extends out of sight underneath sink that holds some of everything that gets washed down drain, think about it, meat gravy, raw chicken juices,yogurt, cooked egg left over pieces..get the picture? ---then it starts to solidify and YOU CAN"T SEE WHERE THE SMELL IS… Read more
COMING FROM...until VERY close exam shows SLIME protrusion into drain way!! Then there are the VERY PRICEY strainer plugs that leak after 7 months because the rubber is so brittle it cracks---probably can't take the hot water, and finally no matter how careful you are with detergents and protector applications it just grays out and never looks any good.
Find out how Blanco Silgranit compares to other Sinks
Know better, choose better.
Perfect Sink with a great look – Purchased our double sink from Harvey Norman to replace an old SS sink. The new granite sink from Blanco has been really durable so far as we have thrown so many heavy pots on it and no scratch yet. Also, fro cleaning we have not used any specific product yet, simply washing it with some warm soapy water. Fantastic product indeed. Show details
Best sink ever! – Looking amazing in the kitchen, design is perfect with the two levels for food prep. It's so hard to scratch and looks perfect with the basket. Looks even better with the matching mixer tap too. It's deep enough to fit all the pots and pans and doesn't sound like a tinny sink. Show details
The best sink on the market – I fell in love with it the minute I saw it. Extra deep, scratch proof, features beautifully against white granite waterfall kitchen bench. Functionality, easily manages the deepest of pans. It is a talking point in a new modern black and white kitchen. Show details
Great large sink but be careful about colour choice – I love this large sink, it is so much easier to wash or cook now. But keeping white as white seems a bit of work - I choose white because I did not want to see water marks by hard water, and I thought white sink would keep me motivated to keep place clean. Well, I have to keep it clean... otherwise, white makes look place larger with my white bench top. Show details
Fabulous sink – Recently purchased the Anthracite 500 undermount sink from Appliances Online. The sink is deep and fits all our pots, pans, baking trays etc. Doesn't scratch and makes virtually no noise. Stylish and functional at a great price. Show details
Love My sink – I bought the sink and matching tap looks great in my kitchen it matches my black cook top in my light grey concrete look stone bench. Keeps clean easily shows no marks or scratches and have had heaps of compliments, would highly recommend this look as above mount is much easier to keep clean. great product. Show details
Looking good – We bought this sink because of its size and style, and we are happy with how it still looks. I am not a fussy washer - no wiping down of sinks for me, just a quick spray of water in the bowl. Despite this, our Rock Grey sink still looks great. Would be wonderful if there were more accessories for this sink though. Show details
Best Sink I have ever had – Bought NAYA8SK5 in Anthracite @ Harvey Norman. The Black looks great and I like the way it sits on top of the bench as it is easier to keep clean around the top than under mount styles. Was worried about scratching but not a problem. Love the way the water seems to slide out. Easy to clean. My favourite purchase for the kitchen renovation. Show details
DONT BUY WHITE- and you'll be happy – I love the sink as opposed to stainless IF I bought black. I was convinced that it would be tough and stain resistant. Its tough, and I love that about it, I love the look, but keeping it clean is a mission. A daily scrub with gumption, not just a wipe over, a scrub. Blanco after service care is fabulous- my benchtop people lost some pieces… Read more
and Blanco were fabulous and attentive.
Edited to add- I advised blanco I was unhappy with the white due to my inability to keep it clean. They have worked with me and we have tried multiple things to see it if helps and am extremely impressed with their service and attention. They have now offered to replace my white with a black. Very excited.
Perfection and worth the money – Absolutely very happy with the purchase of my Black Blanco Granite sink. Never ever thought I would succumb to the granite over stainless steel but am ecstatically happy with my decision for my kitchen renovation in all white. Have had it installed for over 6 months now and it is the perfect size and so easy to clean. No staining or water marking what so ever compared to my last Olivieri stainless steel sink. Terrific purchase no regrets. Show details
perfect sink - good quality, stylish and well designed – We installed the black sink in an all white kitchen. It looks amazing. People constantly commented on how good it looked. We have had no issues with it so far (had it for only a month). size is great. The pipe system under the sink was well designed and saves a lot of space. We installed double pull out rubbish bins under the bigger sink, and… Read more · 2
there are still space above the rubbish bins. Overall, a very good quality sink, which was well worth the money.
Water marks – I feel I have become a slave to this darn sink !!! I am forever wiping it dry otherwise it's a myriad of water marks - please think twice before purchasing - actually I have since heard of another black sink on the market that has a totally smooth surface that does not require constant wiping dry.
It's nearly a year down the track and my opinion is the same - awful sink!!! Can't wait to replace it.
This is the sink of all sinks! – I'm really pleased with my sink it was the last thing I thought I'd be excited about but it really is amazing. Blanco have this range of silgranite undermount sinks which are 80% granite and surprisingly light. They come in a range of sizes this one was 500mm. It is German made and has a lot of features I wasn't even aware of. There is a safety… Read more
feature to prevent the sink overfilling. It's very resilient, extremely durable, scratch proof, heat resistant, unbreakable and acid resistant. This silgranite has this hygiene protection formula that creates an antibacterial finish on the surface, shields against dirt and bacteria. I bought one in black for the kitchen and one in white for laundry. They look amazing! I've been using the sinks for couple months and I'm impressed!
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Good morning Debbie, it is indeed unfortunate that you… Read more (+1 reply)