Breville the TempSet LKE842
VerifiedMPNs: 842779, 842780, 842781 and 3 more6 reviews
Quite possibly the worst kettle We have owned and the customer support is absolutely terrible to the point that if this is how they treat their customers I will never purchase another Berville appliance. The first one we received the base station malfunctioned which makes the unit absolutely useless. The Good Guys were great here and just replaced… Read more
it. Though now that the breville warranty is out they basically said we dont care and tried to wash their hands of us when my wife called. When I called then and stated that under consumer law the item should be free of defects for a reasonable amount of time taking it to account the price. Now Ive owned cheap Kmart kettles that have lasted 10 years so a +$100 one should last more then 3 years before it decides to leak boiling water out of the handle all over the electronic base station. Their answer after a long circular discussion with them was to offer a 40% discount one a new one if we purchased another, note that due to the price increase it would result in a $5 discount of what we originally paid. So then we pay twicethe amount for the 2 kettles that might last as long as a cheap one. I asked them if they could just fix it to which they refused. Honestly the worst customer support I had had to deal with. Consumer law was written because of companies like this.
Broke after 18months. Unacceptable quality after spending $144. Contacted Breville who politely said bad luck not out problem. Show details
Follow-up · Not dropped. Used every day, frequently. Did not turn on.
Beautiful colour but a huge disappointment – I bought this kettle from the good guys and it was nowhere near as good as I was expecting. The colour is beautiful however comparing it to the previous blue temp set kettle Breville used to make, this one is awful. They moved the water fill line behind the handle making it inconvenient to see when you’re filling the water up. The kettle has to… Read more
boil twice to reach the selected temperature. It always delays when you press a button so you end up having to press it twice. UPDATE: My kettle is now struggling to reach the boiling temperature so it keeps boiling itself until the water is all over my kitchen!!! do not waste your money! I will never buy another breville product!
Kettle started leaking just out of warranty – This is a beautiful kettle that I loved using. The incessant beeps were annoying but I could ignore it. However just over a year into owning this kettle it started leaking from the handle. Of course it was just outside of warranty when it happened so Breville won’t cover any of the costs. This was the first “fancy” kettle I bought and I expected… Read more
it to last more than a year for the price. The $20 Kmart kettle I have to go back to has lasted for more than a decade now. Do not buy this kettle, and I wouldn’t buy anything from Breville ever again.
Overpriced kettle that leaks after a few months of use – Over priced plastic kettle that leaks after a few months of use. It also beeps every time you press a button, remove or place the kettle on the base. This also has a keep warm function, that does not work after a few months. I am on a replacement… Read more
and this brand new kettle has failed in the same way as the first. These are badly designed and manufactured.
Pros The kettle does heat water.
Cons Beeps every time you press a button or remove / replace the kettle on the base and completes a boil. Leaks from under the handle.
Follow-up · Customer support was not useful, they said no other customers had said there was an issue. How am I, not a customer? How can we verify the number of these sold? How can we verify the customer did not just throw out the kettle because it was leaking? The sound was very annoying. It leaked most of the time.
Poor design, poor service – BOught this in November 2023 from Target. Their good aervice was the best part . 3 months in the lid wouldn't shut. To replace it, Breville wanted me to the cut off the cord, take a photo and they would send me a replacement in 2 weeks! What did they think we would do without a kettle? I fixed the lid myself. Then the auto cut-out failed so that… Read more
the kettle kept boiling - even if you picked it up, poured water out and then put it back it just kept trying to boil. Also, that meant the handle was dangerously hot.
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