Brother MFC-9330CDW Questions & Answers

I couldn't find it either. I was guessing maybe you had to upgrade to Control Center 4, but I don't see a way of doing that either

I'd like an answer to this also as I can't find any additional setup options.

what is energy consumption when idling and when in use _MFC 9330CDW

You can reset the unrecognized toner through the user panel. Press the fax symbol to light up the dial pad.which is otherwise blacked out. Locate the asterix (*) symbol mark it with a bit of liquid paper.(you are doing this because you need to push the asterix button with it turned off). Press the the red x to take the menu back to the main screen. Open the top cover as if you are going to change the toner. Confirm the screen says (cover open) if not press the red x. The screen must say (cover open) you may have to open and close the cover several times to get it to say this. Hold your finger on the asterix button (it is blacked out and you cant see it this is why we marked it) for 5 seconds. The screen will change and say reset toner. scroll up and down to C (cyan) and press reset... Close the cover and use your fooled printer as normal.

I had to change one of the rear fuser follers in our printer at around 4000 page count. If others had similar issues, what page count were you at?

does the line appear when you do a print or only when you copy or scan? does the line have embossing bumps in the paper?

I'm pretty sure you used another brand of ink. ALL other brands of ink have different sized cartridges and they leak ink. OEM is the only brand that will work, but if you are like me, I'll be damned if I pay $160 for replacement ink for a $150 printer. It's disposable, throw it away and buy a HP or another brand.

It happens when I copy something. No bumps.

clean the scanner glass, both scanner glass. and move the green wire cleaner back to the home position and click it so both arrows point to each other.

Black lines when you copy but not when you print is a scanner issue. Take the "copy" and place it near the scan glass that the doc feeder uses when it feeds. Look for dust or other contamination in line with black lines on the copy then remove it.

I had no difficulty printing a colour document as monochrome duplex using native drivers on Mac OS-X although I noticed that MS Word 2011 for Mac does not appear to have a setting for duplex but does have mono. Hope this helps.

Charlie, I run the MFC-9339CDW on a Wi-Fi network where it is used by a Win-7 and a Win-8 laptop, iPhones, iPad, Macbook Pro and iMac all of which work perfectly with this printer. I have installed the most recent updates for Firmware and the Control Centre for the printer although previous versions gave no trouble.

Assuming you are using a Wi-Fi connection to the printer, what might affect you is the IP Address allocated to the printer. In the past I have had similar issues to yours caused by a using a Dynamic IP address which seems to be forgotten when some devices go to sleep. Now I always set printers to Fixed IP and have no problems. This requires a setting in your Wi-Fi router where you reserve an IP address for the printer.

I hope this helps as I find this the easiest to use, multi function device I have used.

Regards, Brian

It sure does. We set ours up to work with both PC and Mac and was quite easy to do.

It works with our iMac, iPhone and iPad.