BYD Dolphin Em2e Premium (2023-2026)
Also referred to as: BYD Dolphin Em2e Premium 2025 and BYD Dolphin Em2e Premium 2027.2 reviews
- See all
BYD dont do service – The car is easy to drive and handles well. I use it for short trips around the city, longer drives with the family and occasionally for trips away. The design is not good for Australian summers because the sunroof and huge windscreen make the cabin really hot. Service by BYD is well below the standard offered by other major car makers. BYD do… Read more
not staff their own service centres instead offering pop-up service locations attached to other brands. Without enough trained staff, BYD customer service is very disappointing with staff more keen on long stories of their problems and no attention to fixing their customer's issues.
A hole popped in the driver's seat within 2 months of me buying the car. A year later BYD now tell me they won't fix it.
The air conditioner started blowing hot air during a heatwave. BYD said they could book it in to "look at your problem" in 2 months. After 2 days of exhausting protests, I was offered a courtesy car while my car sat in the yard by a service centre. I still have not heard back.
I like the car. I hate the lack of service.
- +3
Amazing little EV – Bought in early Dec ‘23 to replace my aging Kia. So far the Dolphin has exceeded my expectations in 5.5 months and over 15,000km. The interior styling is funky and different, without being BYD’s battery tech is class leading for safety, longevity and performance. Running costs are drastically cheaper, costing an average $5 per 100km. I’ve saved… Read more
well over a thousand dollars in charging vs petrol in my old car.
AC charging can be a little slow at 7kW, but since I charge overnight at home, that not a big deal, fast charging is better at 90kW. I’ve never been left wanting for handling and performance.
On super long road trips (1200km Sydney to Broken Hill in a single day), the car was super comfortable and the semi-autonomous driving made the trip a lot more enjoyable/relaxing.
OTA updates continually improve on an already great car.
The only con/s I can think of are:
A/C charging speeds are a little slow. Substandard LingLongs tyres fitted from the factory. Rather pointless servicing requirements. No spare tyre (only a can of goop).
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.