292 reviews
Well i invested over $4000 dollars on a chilink massage chair which has worked out to be a piece of junk I've asked for them to come out to fix the chair which they bluntly refuse when I asked for a replacement or refund they said was against there policy stating that I'd changed my mind which I hadn't so so much for there 5 yr warranty. It… Read more
doesn't excist they tried to throw the blame back on me which isn't true I'm advising people not to buy.there are better chairs out there in the market.
This is hands down the best thing I have ever bought. Its the one thing I can not live without. I have had it for about 3 weeks. I have always tried them at the shopping centres and costco and dreamt of having one. It was simple I dont know why I didn't get it sooner. I have tried so many brands and always thought it was going to cost over $10,000… Read more
and it was no where near that price....this is an Australian company, it comes with 15 years warranty, its better than all the other brands. I was in pain with some of the other brands the massage was so hard. The Chi-link has so many different modes. It comes with extra cushions and a cover to put on when its not in use. It massages your entire head, neck, back and glutes. It has air bags for your arms, hands and shoulders. It massages the calves and your feet. It has heat that can be put up and down. It has an LCD screen and is voice activated. Everything is adjusted from the screen infront of you.....its so easy to use. This is relaxing, its comfort, im on my Chi-Link in the morning to wake up and im on at night to sleep better. I have spoken to everyone to get one, dont waste your time with any other chairs The Chi-Link Prestige is the best. I garentee you will thank God you bought it.
We have been looking for a massage chair for some time and decided on the Prestige as my husband is 196cm tall. This chair is fantastic. We have had it now for just over 2 months and use it daily. We are both active and it really helps our bodies recover. I strongly recommend this product for anyone wanting a great quality massage chair with loads of features. Show details
Reviews with attachments
It’s very relaxing and comfortable as expected and I believe some health issues such as stress back pain etc. can be reduced dramatically by using this product Show details
Thanks Chi-link massage chair, it helps to improve my blood circulation and relax muscles. Relieves my back and lumbar pain. Feeling of refreshing and rejunivated while I am in my own home. Staff are very helpful, easy to talk and delivered very fast. Show details
quality and costumer service – hi i tried many different massage chairs but chilink was the best for me ,quality and costumer support is top 5 star thanks ram Show details
The product is very good and very comfortable. It’s good for my aching body and it’s relaxing
Service 10/10 Product 20/10 wow I love love love this chair Show details
Good quality and realibale machine, comfort massage chair, easy use functions. Show details
Enjoying my chair , old fellas out there buy one its the best in Aussie Show details
Excelent service, great men who delivered the chair, two days from order to delivery and set up , amazing product,great muli functional chair, highly recommend for all ages, Show details
This massage chair is truly a wonderful way to relax and unwind, providing the perfect escape from the stresses of everyday life. Excellent customer service too. Show details
Find out how Chi-Link Prestige Massage Chair compares to other Massage Chairs
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We are very happy with the chair very good service from the company and delivery driver was very helpful
Totally love our chair, use it a lot more than first thought. It relaxes us both to enjoy a wonderful night sleep. Favourite settings are vigorous, queen and sleep with the heat on. Friends stayed, tried and now considering a purchase. Have recommend my Chi-Link Prestige Chair on! Show details
Prestige massage chair is the most best in the market.I used to play basket ball during my younger years and work years as a soft drink maker. Getting older physical issue rises. For me, this Miracle chair helps relieved my aging body. Show details
We purchased our Prestige massage chair 1 year ago. The chair has been in use everyday since and gives us great stress relief, relaxation and deep muscle massage for all my family every time. So many program options available both presets and manual. Purchase, delivery and installation by Chi-Link were excellent and completed in a short time. Very happy to recommend this product and company. Show details
Good quality product. Comfortable. Enjoying all the way. Highly recommended. Show details
Received chair quick, excellent customer service, highly recommend this product! Show details
Latest follow-ups
Awesome purchase ,I would highly recommend this product to anyone. Show details
Follow-up · The chair definitely helps with my back pain and the circulation of my feet. I don't have any complaints what so ever about my chair , except that my husband sat on the screen and now I can't see anything on it . But that's not the chairs fault lol.
My wife was complaining of a sore back, so I looked in to getting a massage chair for her to alienate some stress of back pain. After considerable… Read more
consideration I decided to go for the CHILING PRESTIGE Massage chair. I found the massage chair filled all requirements of what we needed wife and I are very happy to recommend this product. The delivery from purchase was less than a week and the guys did a great job installing the Massage chair and completing a demonstration on its use. CHI-LINK were very good to deal with and very responsive to any queries that I had.
Follow-up · Love it, can't get the wfe out of it either
Follow-up · Love the massage chair, find the wife asleep in the chair regularly, helps with her crook back etc. I use the chair on a regular basis and it a winner when we get visitors, they all love it too.
In-depth reviews
Tried the Prestige chair out in Perth, liked it so much, I ordered it there and then. Finance was arranged and took less that ten minutes for approval. The chair was delivered two weeks later. Their delivery crew were super professional and had the chair installed in no time at all and they then spent about thirty minutes taking us through its… Read more
operation The Prestige chair has so many options, including touch control panel with a heap of preprogrammed choices, automatic body scanning, adjustable air pressure, speed and intensity settings, Bluetooth so I can use Spotify while relaxing, and the best bit of all is the Voice Command function. I've only had it three days and have tried out all of the preprogrammed options and already have two favourites. My wife is a massage therapist and even she is impressed, my daughter, who lives next door has already been in and had five sessions and absolutely loves it. Another friend tried yesterday and within twenty minutes was sold on it and is going to get one for herself. Great value for the money, customer service and follow-up is excellent and even the delivery crew followed up with a phone call the following day to make sure all was well, so all in all I can't recommend this chair enough, great product, great company and great service. My back is already improved after only three days. Brilliant investment.
Find out how Chi-Link Prestige Massage Chair compares to other Massage Chairs
Know better, choose better.
fter researching various options, I finally decided to invest in the Chi-Link massage chair, and I couldn't be happier with my decision. This massage chair has truly transformed my relaxation routine at home. The sleek design fits perfectly in my room, and the quality is impressive. The upholstery is soft and easy to clean, which is a big plus.… Read more
The chair has excellent lumbar support and the variety of massage techniques available, including kneading, tapping, and rolling, feels incredibly realistic. The intensity levels are adjustable, allowing me to customise the experience based on my preference. The heating function is a fantastic bonus, providing soothing warmth that enhances the massage experience, especially after a long day. Operating the chair is straightforward and easy. The quick access buttons for my favourite settings, and the clear display makes it easy to choose my desired massage.
If you're looking for a high-quality massage chair to help you unwind and relieve stress, I highly recommend the Chi-Link. It’s like having a personal masseuse at your fingertips. Whether you deal with chronic pain or just need a way to relax, this chair delivers an experience that truly is amazing.
I recently purchased the Chilink Massage Chair for my grandparents, and it has been a game-changer! From the moment I ordered, the delivery was super fast, arriving within just 24 hours, which is truly impressive. The Chilink Massage Chair itself is exceptional. It offers a highly effective and soothing massage experience, with various settings… Read more
that allow you to customize the intensity and focus areas. My grandparents find it incredibly comfortable and relaxing. The design is sleek and modern, fitting perfectly in our home without taking up too much space. The chair provides excellent support for the back and neck, and the heated massage function is a wonderful bonus, especially for sore muscles. It's also easy to use, and the controls are intuitive, making it ideal for my elderly grandparents who aren’t too tech-savvy. I am extremely happy with this purchase! The product quality is top-notch, and the customer service from Chilink has been amazing. I highly recommend the Chilink Massage Chair for anyone looking to enhance their comfort and relaxation at home. It’s truly a prestigious addition to our living room!
Positive reviews
The chair works well for both myself at 6'3" and my wife at 5'7". The delivery service was great, quick polite and informative. The manual could be better, if they included an explanation of each program. I'm happy with the purchase. Show details
My wife and I are absolutely wrapped with this chair! We've had it for a month, and since we're both active, that 45-minute massage after the gym is a total game-changer. My sleep has improved massively, and I wake up feeling great. Special mention to Sharon here in Perth—she explained everything perfectly and didn't pressure us at all. It's a solid, high-quality chair with a great warranty. unbeatable value Show details
After having my chair now for over 6 months iam very happy with it it reaches places that my old chair coulndn't reach unlike most chairs which rely on how much pressure its puts on your back on how far back you lay down the chi-link holds you in position and the rollers come up to you which is better it doesn't hurt you like most other chairs and… Read more
the rollers for your feet was a nice surprise my old chair didn't have them. I found the staff was easy to work with and will go to extra lengths to keep the customers happy i use my chair almost every day and if im not in it my wife and all my friends love using it. The clever design allows the chair to be place close to the wall and can lay back all the way with out hitting it it is made with high quality parts and fells very sturdy and is very comfortable to sit in. Over all i give the chair a ten out of ten
Negative reviews
Disgusted – Put a deposit on the chair in November 2023 rang in December to cancel and get deposit back i was told i could not do that. The sales man contacted my grief stricken father who lost my mother just a few weeks prior he harassed my father until he gave up. The sales person was told previously not to contact my father as he was not up to dealing… Read more
with these things, he was told to call me. However instead he decided to prey on my father. We were told that if it was not okay it could be returned so he paid the final payment in early January 2024 we did not receive it until then. I Contacted them on the 25th January to tell them it was not working properly and was unsatisfactory and not suited to my father that it had caused my father issues with his feet that made it impossible to walk for 3 days. Sales person said his supervisor would contact me i messaged them many times i got no reply. I sent them an email on my fathers behalf they returned and email asking how they could help. I called and spoke to [Name Removed] the Boss as he called himself . He was extremely rude and dismissive told me i could not get a refund as it was past time i told him that if they had returned my calls and messages it would have been within the 30 day return time . He said he did not care and there would be no refund i told him i would put this review online he said he did not care as the owner knows hoe to get rid of bad reviews and problem people. I hung up after his threats they are a very unethical threatening company do not deal with them.
Lied to worst experience ever! – Was lied to, to trap me into sale! With false agreement! Then left with no support! Just to be brushed off! Do not use chi link! Take my chair for free! Please do not use this company! Show details
Chi link is a rip off! Do not use chi link! Faulty chairs no customer support just lies! Do not waste thousands on this scam company
Extremely bad experience and headache with this product and services. never recommend – I purchased an executive white chair con the phone for totally different amount which they invoiced me. The delivered wrong color chair and promised to keep it until they deliver my order ( white chair) later time and they will pick this. the chair was sold to me with 100% customer satisfaction warrantee. while the wrong color chair was faulty… Read more
, bouncing loud at my back when massaging which was painful and also never made warm and heat up as premised for NDIS. their customer service was not polite not responsive and not organized. I chose to not to proceed with my order and asked them to pick the wrong chair from my apartments. they went in to manipulative circle of arranging pick up and not picking up on that schedule. then forced harassing debt collector on me under excuse that lack of cooperation from my side. PEOPLE PLEASE DO NOT GET INTO SAME TRAP THAT I DID. currently in the process on NCAT to get rid of the dilemma that Chilink caused me
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Have tried to have Chi-Link repair my Chi-Link Prestige massage chair for the last year. In 9 July… Read more (+1 reply)