1,330 reviews
AI reviews summary
Feedback for the Masseuse Health Co. Physio+ Massage Chair is overwhelmingly positive, with users highlighting its significant impact on chronic pain management, sleep quality, and general wellbeing. The company is frequently praised for its "Happiness Team" and proactive after-sales support, which includes personalised phone consultations to help users master the chair's extensive features. While the experience is described as life-changing for many, a small number of users noted specific ergonomic challenges related to foot pressure and height.
Pros
Cons
Verdict
The Physio+ Massage Chair is a highly regarded health investment, particularly for those seeking relief from chronic physical ailments or work-related muscle tension. While the foot rollers may be too intense for sensitive users and the physical dimensions may not suit very tall or broad individuals, the superior build quality and industry-leading customer service make it a standout product. It is recommended for those who value ongoing professional support and a high degree of massage customisability.
I have been having deep tissue massages since I was 20yrs old, 40yrs later i now have a massage chair. I use it nearly every day and most days I use it twice a day, since using this chair I haven't had to pay for a massage Annette Qld. Show reply
As a ovarian cancer survivor my chair has provided me with at home therapy no running around anymore to have massage & acupuncture it’s been a pleasure to just use it when I need to daily. Show details · 1
I deliberately waited 15 months before writing this review because I wanted to give both the chair and the company's customer service enough time to prove themselves. Too many reviews are written after just a few days of use, but I wanted to share an honest long-term experience. Now, after more than a year of owning this chair, I can confidently… Read more · 1
say it has exceeded my expectations.
I received this massage chair as a First Mother's Day gift, and wow—what an incredible gift! My husband and I both absolutely love it. It offers a wide range of massage programs and customizable settings, so it's easy to find the perfect combination for your comfort.
The massage itself is incredibly relaxing, but the experience becomes even more enjoyable when you play soothing music through the built-in Bluetooth speakers. The sound quality is amazing—it feels as though the music is coming from inside your head, creating a truly immersive and peaceful experience. If your chair comes with the eye massager, don't skip it! It takes the relaxation to another level and makes you feel like you're at a luxury spa.
As great as the chair is, what impressed me even more was the customer service. From the very first phone call I made before purchasing the chair to every interaction over the past 15 months, the team has been nothing short of outstanding. They are responsive, professional, knowledgeable, incredibly kind, and genuinely care about their customers. Whenever I had a question or needed assistance, they went above and beyond to help. It's rare to find a company that continues to provide such exceptional support long after the sale, and they truly deserve recognition for it.
After 15 months of regular use, I can honestly say this has been one of the best gifts I've ever received. The chair still performs beautifully, the quality has held up exceptionally well, and the customer service has been just as impressive as the product itself. If you're considering investing in a massage chair, I highly recommend this one. It has been worth every cent.
Reviews with attachments
My Masseuse Massage Chair has been my best investment ever made. My brother told me about the wonderful service he received from the company but I was overwhelmed by the exceptional support from the team. There are 18 different Massage options so it is really hard to pick a favourite. They are an Australian business so I am very happy to refer them to everyone. Well done Masseuse Massage Team. Show details · 1
The massage is amazing. Comfortable and effective. As good as any you will get in a massage parlour. I love the "leg & foot relieve" the most. It also has a voice prompt. I RECOMMEND IT to everyone looking for a total package, and you own it for life :) Show details · 1
Best thing that I have invested for myself ....feels so relaxed.. Show details · 1
Family loves it and guaranteed 100% satisfaction of my purchase Show details · 1
The chair is excellent and well used. Installation was as simple as opening the door and allowing the staff to set it up. After sale support has been great, I've had plenty of opportunities to ask questions. I've not needed to because the unit is so user friendly! The only difficult part has been having the self control to get out of the chair and get back to work! Show details · 1
Im absolutely stoked with this purchase. From the initial call with the sales Rep Rez, I expected typical sales talk up, but he genuinely listened to what I needed and suggested the chair that would be best suited, No nonsense, no overselling, no upping to a more expensive chair as I had a set budget as this was a gift from kids. The Belinda at… Read more · 1
the Underwood store, fantastic lady, let me try out the chair for as long as I needed to, no sale pressure, making sure it was meeting my requirements, showing me how it works. Rez also created an amazing offer for me and I was even given free shipping and I live rural, just north of Chinchilla Qld. So that was an amazing offer in itself. I have had a follow up call two weeks after receiving the chair, to check delivery went well and if the chair is still meeting my needs. I have to be honest, I'm absolutely stoked with it, love that I can adjust pressure, as Im quite sensitive to touch. Has improved my sleeping, migraines and chronic pain where I am able to settle it, without having to resort to meds. It has actually helped with my swelling in my legs. Which cause me to be laid up too, its really be a game changer for me personally. I hope that if other read this it will help them, as with chronic illness, pain and migraines, its quite debilitating and this has given some quality of life back to me and helping me manage things better. Its not a miracle machine, but it does make a difference. Highly recommended
Everyone in the family loves the new chair. I have a back injury and having access to a massage when i need it has improved my wellbeing. Air bags and feet massage are a welcome bonus. Lots of features and options included. Show details · 1
We have had the physio+ chair for 2 months now and love it. Both myself and my wife use the chair five times a week. My wife just finds where you put your arms a snug fit but apart from that we would definitely recommend this chair. I play relaxing music which goes for 30 minutes and the chair goes for 20 minutes if you don’t touch any settings and normally for the last 10 minutes I end up snoozing in the zero gravity position. Just so relaxing. Show details · 1
Love this chair particularly the Thia massage and the reflexology Show details · 1
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
Know better, choose better.
Great product. So many more options than the chair I used 5 years ago Show reply
From inspections, sales and having the chair delivered … the communication was amazing. They even check in on you to make sure you are getting the most out of the chair. The products is quality and performance through and through ! Show details · 1
It has been such a pleasure to deal with this business from start to finish! They gave me a great deal on my phisio + chair and have been so helpful in helping me get the best use from it with their follow up calls. Both myself and my wife love this chair and use it daily as I work long hours in construction and this has really loosened up my back… Read more · 1
as I suffered a lot with muscle knots and spasms, From the beginning they were great as my friend got a great deal on the Black Friday sale and in December I called them and they were so accommodating in matching the price my friend paid and gave me life time warranty :) All up I would definitely recommend this company and if you want what I think is the best value for money is the phiso + as it’s strong especially for digging into those muscle knots! Thanks masseuse team :)
I saw a review from dawn fraser from this company and thought about how much I would love one of these chairs but never thought I’d be able to afford one. I did some homework and I was so pleasantly surprised to find out that the chair was actually completely affordable. I have compressed discs, sciatica and arthritis and sometimes, particularly… Read more · 1
at night, the pain was just unbearable. I decided to give myself a Xmas present and ordered a chair. The company bent over backwards to help me find the perfect one for my needs, they had it delivered and set up for me within the week (with no cost to me) and honestly, it’s been the best investment ever! I use it at least once a day, usually after the kids are in bed and I can totally relax and then get the best nights sleep. I rarely wake up in the middle of the night for more painkillers and if I do, I get up and have another massage. It really has been a godsend. I can’t recommend this company highly enough, even the after sales service to make sure you are completely happy with your purchase is fantastic. Buy with absolute confidence from Massuese, you won’t be sorry.
Everything was perfect. The delivery was certainly White Glove. The chair was placed where I wanted it and every scrap of packaging was taken away. The two workers were polite and helpful the whole time. I use it morning on rising and evening before bed. Have great relief from aching back. Highly recommend. Show details · 1
Our masseuse chair is our happy place, it has changed our lives Show details · 1
Latest follow-ups
Cannot recommend this company highly enough. Every person, in every department was incredibly helpful. They kept in touch, rang back when they said they would and were always polite and professional. The delivery gentlemen were also so polite and… Read more · 1
on time, setting up my chair and taking away all the boxing and rubbish. The whole purchasing process and follow up has been outstanding and the chair is SO nice to use.
Follow-up · Yes the chair is comfortable for long sessions. My husband likes to do 2 consecutive programs nightly and often falls asleep. I worked my way through each massage program and really like the differences. Some stretch your body ( love this one) Others work different areas or with different massage styles ( ie rolling , tapping , shiatsu etc ) Also… Read more
I like be the ‘ahhh’ when you sink into the chair & knowing you don’t have to talk to anyone or even drive anywhere afterwards .. it’s relief on hand whenever it suits for you Show details · 1
Follow-up · We are lucky enough to have a large bedroom so the chair sits nicely in one corner .. perfect for before bed relaxation! Love the variety of programs available to suit however you’re feeling be it sore, needing comfort or relaxing, focus on lower body etc 5 star set-up service from the company means it was plugged in & ready to go, we didn’t have to lift a finger!
My husband and I couldn’t be happier with the Physio+ massage chair, with the customer service, with the follow up, and with the entire experience of purchasing this amazing chair! My husband says it’s the best birthday present he’s ever received! He’s a very happy, relaxed and pampered 70 year old - and bonus is, so am I!!!! Show details · 1
Follow-up · After having purchased the Physio+ massage chair around a month ago, we couldn’t be happier! It was a gift for my husband, but he often has to wait for me to get out of it!! It’s the best gift ever and we both love it. Our favourite program is Sweet Dreams, but we use them all and thoroughly enjoy them all! We can’t choose a favourite feature… Read more
Find out how Masseuse Health Co. Physio+ Massage Chair compares to other Massage Chairs
Know better, choose better.
In-depth reviews
We have had this particular chair (Physio+) for about 3 weeks, in a word, brilliant. I am a War Veteran and I have some of the injuries that come with that particular background. For years I have been doing chiropractic, targeted exercise, operations, injections, massage etc to reduce pain and discomfort particularly lower back. In 3 weeks, I… Read more · 1
have had more relief from pain with the Masseuse chair than all of the above in the last 3 years. Not just from the multitude of automatic programs but the manual programs that allow more specific targeting for areas of concern. This chair seems to have it all. In a word I would recommend Masseuse to anyone with issues and even to those that don't. My Wife has an autoimmune condition and the pain relief and improvement in mobility has been nothing short of excellent, seriously good. It's also wonderful to relax in, but a WARNING....it will very likely put you to sleep. Delivery excellent, dealing with the company excellent, nothing bad to say here. Thanks' Masseuse.
One word. WOW!!! What a fabulous company to deal with. Absolutely every member of your team followed through with what they promised to do! Many thanks to Eran who gave me wonderful personal service when I made my initial enquiry. I was so impressed with the genuine help and concern I received from Eran and the offer made if I was able to make a… Read more · 1
cash transaction during the St Valentines Day sale period that my husband and I decided to go ahead with the purchase on the spot. Since then I have spoken with Noah and Andrew who gave me the same courteous service that I had received from Eran so I came to the conclusion that this is one very happy Australian owned family company that knows how to look after all their staff who then look after all their customers!!! Then I discovered this company also has a Happiness Team whose job it is to keep their customers happy after they receive their Masseuse chair. Today I had the pleasure of talking to the lovely Sophie who has booked me in for a phone consultation to teach me how to use this wonderful chair and to answer any questions I may have.. What more could I ask for!!! Congratulations must also go to you, Michael Clarke, for creating such a fantastic Australian owned family company that follows through with the promises it makes, keeps all its staff happy which flows on to keeping all its customers happy and even has a Happiness Team whose job it is to provide ongoing support to make sure all customers stay HAPPY and satisfied with their purchase. With my genuine thanks for your wonderful customer service. Cyndy Richardson
Very positive experience with this company from the get go. I enquired initially to a Facebook advertisement and was immediately followed up by Alex to source all the information about my needs to then to discover which chair would be best tailored to my issues. We covered sciatica and relaxation being my number one priorities , as I have… Read more · 1
suffered terrible sciatic pain for many years and I also work in a demanding role. Alex and I spoke over the course of a few days , he was informative, professional, engaging and above all he wasn’t pushing me to purchase the product.
Alex ensured that I was well educated about the chair and the company and that he was armed with all my ailments so he could recommend the best chair. My purchase was seamless and delivery was fast. Approx 3 days.
The chair is amazing, I have relief and relaxation in the comfort of my own home. Massages are expensive, this chair pays for itself , in no time. The functionality is exceptional and you are able to tailor to your specific requirements. You also are not absorbing anyone else’s body energy which is passed on via human massage if they don’t know that they are doing.
The follow up service was immediate , I’ve had several calls from the company who by the way is Australian owned to see how I am enjoying the chair and to ensure I was happy with delivery.
Cannot fault a thing as I write this from the consider of my massage chair . GO FOR IT! I should have made this decision years ago. Oh and the back up warranty is a super special investment.
Recent reviews
Well this for us as a family with sporting kids and wife, without a doubt the best investment we have purchased… we were advised throughout the whole buying process of the correct chair as my kids are all over 6ft and we all use it daily.. Thank you guys! Show details · 1
I bought the physio.massage chair for my husband who suffers from poor sleep and blood circulation. In the very short time we’ve had the chair, he is sleeping better and is benefiting greatly from warm massages and leg stretching. We are more than thrilled with the chair and the service we’ve received from purchasing to delivery. Thank you! Show reply
Our massage chair gives me a better quality of life. Most mornings I wake up with back and neck pain and the feeling of being seized up. Sitting in the chair with the heat on my back and letting the chair do its work for an hour, I can walk away feeling so much better. Show details · 1
We have had our chair for 4 weeks. We should have purchased product a long time ago. So happy with relaxation outcome after and ongoing. We have a massage every day. Thank you, amazing follow up received from company and staff. Purchase, Product and Follow Up 100% Show details · 1
I just love my Masseuse massage chair! I use it several times a day. It helps me relax and relieve soreness and tiredness in my muscles. I feel my spine is more in alignment and my posture has improved. Using it before bed helps me to fall asleep more quickly. I love the various programmes and my favourites are Thai Stretch and Sweet Dreams… Read more · 1
before bed. I can highly recommend the Masseuse Massage Chair. The quality is superb and the chair fits into my lounge room and complements the existing furniture. The staff are very friendly and helpful for any queries.
Thank you! Monika Brown
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