CHiQ 241L Upright CSR241DW
VerifiedMPN: CSR241DW2 reviews
We've had the fridge for about 6 months and chose this one as it's one of the few fridge-only options that fit in the space we had with a good energy rating. **UPDATE** we've had the fridge for about a year now and I'm revising the score down to 2 stars. We've wasted a lot of food because significant sections of the fridge are either too warm or too cold. There are three main complaints I have with it: 1. Anything that comes into contact with the back wall of the fridge tends to freeze. (Overall the temperature consistency is not good, but whether it's worse than other fridges I couldn't say) 2. There are storage shelves built into the door which have room for tall bottles, but very low edges, so that taller things fall out when you open the door. 3. There should be much more crisper space. For anyone eating a reasonably healthy diet, the crisper is woefully small. Given the dimensions of the fridge, there should have been a second crisper drawer added. Good points - it is quiet and pretty easy to clean.
- Household Size: 2 person(s)
Cheap but terrible. Under $500. Anything at the back half freezes. Cannot safely put eggs in it, wasted around 40 eggs. Needed full defrosting within 3 weeks as frozen area about 15cm deep on one shelf. Door shelves very shallow, just had a glass bottle smash on the he floor. Things fall out all the time so would suggest only plastic items in door. Fridge very narrow which is why we purchased as other fridges would fit through narrow kitchen entrance. Only plan to use for less than a year then dispose of.
Afternoon DMB, Thank you for sharing your feedback. We're sorry to hear that the fridge hasn't met your expectations.
The issues you’ve described—excessive freezing at the back, frequent defrosting, and door shelf depth—are not typical for our units. If you haven’t already, we recommend checking the temperature settings and ensuring proper ventilation around the fridge, as both factors can impact performance.
We understand that fridge size was a key consideration for your purchase, and we appreciate you choosing our product for your space constraints. If you’d like, we’d be happy to assist with troubleshooting or discuss potential solutions to improve your experience, or arrange a warranty repair claim.
Please feel free to reach out to our support team with your proof of purchase, phone number/s, and address of the product: service@chiq.com.au
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Afternoon, Thank you for taking the time to provide your feedback regarding your fridge. I’m sorry to hear that you’ve been experiencing temperature inconsistencies and storage issues. We’d like to arrange a service assessment to investigate the cooling performance and help resolve any faults.
To proceed, please email the following details to service@chiq.com.au:
-A copy of your proof of purchase -A brief description of the fault/issues -The address where the fridge is located -Your best contact phone number/s
Once we have this information, our service team can assist you further.
Thank you for your patience, and we look forward to helping you get this sorted.