1 photo
Commonwealth Bank Travel Money Card

Commonwealth Bank Travel Money Card

1.8 from 296 reviews · View Statistics
See the Best Travel Money Cards & Currency Exchanges in 2022 as rated by Australians on ProductReview.com.au.
Brand Manager for Commonwealth Bank? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

  • Transparency
    2.3 (13)
  • Competitive Exchange Rate Yes (4) · No (16)
Previous
Next

Avoid avoid avoid

published

Went to Germany, which is a very cash orientated society.
The Maximum amount I was able to withdraw was 50 euros — very frustrating as you’re paying CBA $3.50 a pop plus another ATM fee on top of that. And the exchange rate isn’t exactly favourable.
Was good for eftpos though, but didn’t need that

  • Transparency
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
SydneySider90
SydneySider90Sydney, NSW
  • 3 reviews
  • 3 likes

Cannot Withdraw at ATM across multiple countries and banks

published
  • Transparency
  • Incentivised Review No
  • CurrencyEUR and SGD
Similar opinion? Write a review on ProductReview.com.au!

Total robbery!

published

Travel card worked fine in Europe, but rates are a ripoff, indeed. However, they simply stole the money I had left from my last trip, without even notifying me. Dishonest to say the least.

  • Transparency
  • Incentivised Review No
  • CurrencyEUR
Similar opinion? Write a review on ProductReview.com.au!
Said H.
Said H.
  • 2 reviews
  • 1 like

Commonwealth rate exchange is a rip-off

published

Their exchange rate is the worse in addition to their fees, you get the worse deal if you either selling or buying, they rip you off like a hand saw up and down.
I can't believe the difference between buying and selling is 10.4%.

  • Incentivised Review No
  • CurrencyUSD
  • Competitive Exchange Rate No
Similar opinion? Write a review on ProductReview.com.au!
Travel Money Cards & Currency Exchanges

Find out how Commonwealth Bank Travel Money Card compares to other Travel Money Cards & Currency Exchanges

Know better, choose better.

Compare all
Ando1031
Ando1031Greater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 3 likes
  • Verified

Closed my account without contacting me or consent.

published

CBA closed this account without giving any forewarning. The have effectively stolen money from me. The bank isn't willing to give back MY foreign currency. AVOID using this product. Go for other options.

  • Incentivised Review No
  • CurrencyAUD, CAD, CNY, EUR, GBP, HKD, NZD, SGD, THB and USD
  • Competitive Exchange Rate No
Similar opinion? Write a review on ProductReview.com.au!
theloneranger1988
theloneranger1988Greater Melbourne (Metropolitan), VIC

Absolutely Amazing !!

published

I've just returned from a 2 month trip to Europe during the height of COVID19 and if wasn't for this card i wouldn't have been able to do so much stuff in the limited amount of time that i had. In addition to that it's awesome for online shopping since there's no minimum charge and the transfers are instant.

Love it !!

  • Transparency
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Humbal S.
Humbal S.Perth, WA

Rip off exchange rates

published

Terrible product to have..worst possible rates you will get through banks. Always go for other options instead of banks..be mindful, banks are not there to help in need.. rather waiting for our ignorance and fill there fat pockets...

  • Incentivised Review No
  • CurrencyUSD
  • Competitive Exchange Rate No
Similar opinion? Write a review on ProductReview.com.au!
Dorothy
DorothySydney Surrounds, NSW

Terrible card!!

published

Where do I start! The exchange rate was terrible, at least 4 cents less than other cards. There were several instances where I tried to transfer money on the card only to be given an error message saying that the travel card didn't exist. And finally on check out I tried to pay the bill using my travel card which had sufficient funds and it was declined. I spent almost an hour at reception trying to pay in $500 increments, half of which were declined. I tried to phone the number provided on my travel card info, which unfortunately was a general Commbank number and not a travel card hotline. Will not use it ever again!!!

  • Incentivised Review No
  • CurrencyUSD
Similar opinion? Write a review on ProductReview.com.au!

Horrible exchange rate.

published

Horrible exchange rate. Not competitive at all. While easy to use, and beneficial if going multiple countries, there are better options out there. Ie. I got an exchange rate of 71 yen when it was trading at 75.

  • Incentivised Review No
  • Competitive Exchange Rate No
Similar opinion? Write a review on ProductReview.com.au!
Travel Money Cards & Currency Exchanges

Find out how Commonwealth Bank Travel Money Card compares to other Travel Money Cards & Currency Exchanges

Know better, choose better.

Compare all

Horrible dispute mechanism

published

While it is convenient to be able to pay without fees the exchange rate is horrible.
We used it in Switzerland, Euro counties and the Czech Republic. Loaded before going with $A and Euros.
We had 2 transactions turned down that are currently still “pending”. This was 26 and 24 days ago. Have had numerous emails and 4 telephone conversations and still not resolved. The service desk was answered on all but one occasion by operators who had heavy accents and were extremely difficult to understand as I assume I was to them.
Emails were answered 3-4 days later with a pleasant but irrelevant message instructing me to call them once again.
No ability to call using WiFi call made this difficult whilst overseas.

  • Transparency
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
oreillysmission01
oreillysmission01South East Queensland, QLD

Simple and effective

published

Strange to see so many poor reviews for this card - I have found it to be excellent through South America, Bali, Asia etc. I haven't had a single issue with it. Transferring funds is immediate on the app, and its nice and safe. Loading up with another currency, and withdrawing in that currency is a good idea to avoid extra fees.

I was only charged $3.50 for (ATM) cash withdrawals - pretty reasonable I thought. Beyond this card, its always good to have an international credit card (like 28 degrees) which can be used as back up.

you don't pay any transaction fee if you withdraw in the currency loaded on the card. I.e Load up with Euro, and withdraw in Euro and you will only pay with withdrawal fee.

  • Transparency
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
AJ59
AJ59Geelong
  • 3 reviews
  • 3 likes

No Problems at All

published

Having not travelled for 20 years I was not sure what the best option for money in Europe.
I finally decided on the CBA Money Card, glad I did as I had no issues at all.

  • Transparency
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Travel Money Cards & Currency Exchanges

Find out how Commonwealth Bank Travel Money Card compares to other Travel Money Cards & Currency Exchanges

Know better, choose better.

Compare all
Katherine
KatherineGreater Melbourne (Outer), VIC

CHILE (Card won’t work)

published

In Chile, I was not able to use it to pay anything. The card will only work with just one ATM (Bank of Chile) which is difficult to find one

  • Transparency
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Michael H.
Michael H.Perth, WA
  • 2 reviews
  • 2 likes

Absolute Theft

published

First of all i didnt want this card they CBA pushed it on me, said it would save me money that was a total lie the currency rate the give they is crap so make money there and then if tranfer the money back to its original currency they rip you off 20C in the dollar, i was not told of any of this when they pushed the card on me absolute thieves.

  • Transparency
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
G.L
G.LBrisbane
  • 9 reviews
  • 12 likes

Virtually useless to a couple!

published

Went to a branch who said it was possible for my wife and I to get cards and link them. We have a joint account, joint home loan and joint credit card but in fact we cannot get a joint travel money card or even two seperate ones that are linked. Now I have to either give my wife cash or be with her 24/7 as the pin option on the card doesn't work 99% of the time and requires a signature! All in all pretty much useless to us!

  • Transparency
  • Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Robert P
Robert Pasked

How do I renew my existing commonwealth travel money card online?

No answers
Sanet d.
Sanet d.asked

What is the limit per transaction and where do I get my pin for using the card overseas

1 answer
Sanet d.
Sanet d.

What is the limit per transaction? Where do I get my pin

Doris P.
Doris P.asked

I have aa Australian CBA travel card to use in Thailand with a 4 number pin I have been told that I will have trouble using the travel card as Thailand uses 6 number pin anyone know if this is correct I rang CBA and they said to add 00 on the end of my pin number

No answers
See all Commonwealth Bank Travel Money Card questions

Get an answer from our members

Details

CategoryTravel Money Cards & Currency Exchanges
Release date
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.